- Phone: (949) 387-2222
- Visit Website
based on 32839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Best results , no residue build up and exceptional staff. Melissa at scheduling and Brian as my technician. Brian was fantastic !!!
once again the what I ordered was not what the cleaner had on his list, Totally missed one fourteen step stairway, I can still
see coffee stain on front stairs.
Very efficient. Excellent product.
Absolutely perfect work! Eduardo has been here twice and always does an excellent job.
i was caught in a bad situation as my dog gt sknked the night before. your booker worked very hard to find a guy who could come out for same day service and really respected that with 2 small kids and a now sick dog on my hands i was strapped. he came out and made my house safe agian. thanx
I thought Robert was excellent, very professional and did a great job!
Cleaness
Everything and everyone, especially Robert. He's wonderful to deal with and does a great job.
Very friendly and knowledgeable service, and carpets look great!
They showed up on time, they called me prior to arriving, cleaned up after they finished, and did a Wonderful Job as usual!!
Brian was excellent !!!!
Very reliable and very thorough. The best carpet cleaning company we've ever had. Sal did an outstanding job and will certainly will ask for him again. I have recommended Zerorez to my friends and neighbors many times and will continue to do so in the future.
Quick response from reps; thorough and efficient work on site.
Livingston arrived right on time and did an amazing job. Thank you!
That you just use hot water for carpet and nothing that leaves residue. Also that you will clean and wax VCT in a residence.
They showed up on time, the representative was great, and they did a fantastic job cleaning the carpets.
I like the way my carpet looks so clean afterwards. I feel that it is the most natural way to clean carpets. I appreciate the way Dennis explains thoroughly the answers to all of my questions, and tells me of the other services that are available with Zerorez.
The person who came to clean my carpets was very kind and well presented. He fed me some pseudoscience stuff though. Such as how the Japanese live longer because of alpine water and how cancer can't live in it. If he wanted to discuss the pH levels of water and how that impacts the chemistry of cleaning I'd be all ears, but his information sounded rehearsed. I get the impression that Zerorez as a business is promoting this content. So for that reason, my suggestion is for the -business- of Zerorez to improve by dropping some of the Facebook style pseudoscience in their sales and stick with chemistry.
As for the person who serviced by property, I have nothing but good things to say. He was exquisitely professional.
Darnel was very professional. Evidently, a couple stains were too stubborn to remove but otherwise the carpets look great. I will definitely use you again and will recommend you to our friends. Thank you!
Name removed
No chemicals used. Carpet looks great. Showed up on time. Highly recommend your company
The technician is very professional and he answered all my concern.
He did a very good job at my condo.
I only have two stains and neither one of them came up. This is the first time that I've ever I only had two stains and neither one of them were removed, or even minimized. Although I think zerorez cleaned my carpets, I don't believe that it removes stains.
On - time and prepared to start. The entire job took only 2 1/2 hours and the results are indescribably awesome. Matt was a genius with the wand and we couldn't be happier. I did have to assure my wife that when she got up, she was still in OUR house as it looks like it has brand new carpeting.
prompt thorough good results
Heathy way to clean our carpets, and good knowledgable technicians.
We are happy with the results. Also, Marcel was friendly and professional.
Arrived on time. Technician was very nice and cleaned the rug and upholstery very well
A very clean process. And your staff are wonderful and do a great thorough job
highly professional and knowledgeable about your products. give recommendations about other products that you handle.
Quality products and efficient courteous service.