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32839 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
What I like the most about Zerorez is that there is NO chemical smell or soap residue that remains after Zerorez cleans. We are left with a clean fresh smell to go along with the clean surface(s) of whatever was cleaned. We have lots and lots of dogs at work here in Buena Park, Orange County at Reliable Equipment Rental, along with the dirty boots from the guys who work out in the oilfields and it can get pretty dirty and smelly in the office, but Love Love Love it, when Zerorez shows up because all that is gone when Zerorez leaves.
Dennis was very thorough and neat ! Our carpets came out great !
on time, good job
No chemicals ! I have a baby who crawls on the floor and it feels good to know that it's safe for him.
No harsh chemicals but still gets the job done.
Excellent service and prompt. Rashad cleaned the carpeting very well and I would request him again. He was very patient because I had 3 dogs that had to be taken care of and he was very patient. He did a great job.
Easy booking on the phone, phone call to remind us and another to let us know exactly what time technician will be arriving, very pleasant and efficient technician (Rashad Jordan), outstanding outcome and our not-too-new carpets, honest estimate. We were completely satisfied and pleased with the experience and outcome.
Keith was on time and did a great job!
its very straightforward...no surprises in pricing...my carpets always come out great.
He did a great job.
natural clean smelling, fast drying
Your employees have always been very professional (we've used you for years, so have had multiple people over that time.) I like that there's no odor, no soapy residue, and that I get free refills on your great cleaning products that I bought. With two cats and a dog, I use those products often!
Their service was what I expected as I have used them before and they do excellent work in cleaning rugs etc. I Would recommend very highly.
The carpet cleaner who came to my house was friendly and professional and was very honest with me about what parts of the carpet were just dirty and what was actually damaged. He patiently explained to me the difference between wear and dirt and let me watch the difference between cleaning different parts of the carpet. Afterwards, the carpet looked and felt much better. Zerorez got out dirt that was still there after another carpet cleaner had come through. There were no chemical smells and it was dry quickly.
excellent employee and very efficient. lower your price as we paid almost 3 times what it cost us last time. our daughter made the contact with you since you had done her house before. we can't tell yet how much better your cleaning will hold up.
Polite employees. great job with pet stains.
Robert was excellent; knowledgeable, hardworking and trustworthy, would highly recommend. The non toxic products were a huge plus as well.
Zerorez uses green technology to deeply clean all surfaces.
The carpet looks brand new after your technician is finished.
The price is always a more then quoted on the phone
Quick & Efficient
Quick, efficient and effective. Although there seems to be some kind of residue on the carpets which we notice is on our feet at the end of the day when we step in the shower and slip around. Is this normal?
Toxin free cleaning, fabulous results, professional staff and fair prices.
Quick service. The carpet looks clean and feels soft.
Professional. Courteous. Quality work.
Always on time and even call to let you know if they can show up early. Polite, professional and accommodating. Newer disappointed!
So far looks very nice we'll see in a a couple weeks if spots return. rjordn did a nice job.
Just water!
Profession cleaning without a lot of chemicals.