- Phone: (949) 387-2222
- Visit Website
based on 35720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dries fast...spots gone...
I like that you don't use chemicals. My technician Rashad Jordan was great! Very nice, professional and he did an excellent job on my carpets and sofa.
The carpet looks spectacular and the stains that got wore in over the year are greatly minimized. Matt is a greet technician and does a fantastic and thorough job of restoration. The stain shield makes the job even better as it deters the soiling from deeply penetrating.
Technician was on time and did excellent work.
Friendly, prompt & great communication.
I like that your products do not contain soap and that they don't leave residue in the carpet. Every technician I have had is very friendly and accommodating.
The quality of work can't be beat. Service techs arrive on time, take great care to protect woods, door moldings and furniture. Office staff are polite, professional and do a good job scheduling appointments. I have been using Zerorez for many years and have never been disappointed with their service.
Skilled. Polite. Great results.
Dennis our tech was great! The carpets look great after cleaning.
Kieth is friendly, knowledgeable, and efficient. He is a true asset to your organization. It is the people not the process that make the difference. Kieth was phenomenal!!!
The products cleaned and got the stains out of the carpeted areas and Robert was most helpful and friendly throughout the time he worked on the carpets.
I can certainly recommend XeroreX to all my friends, who are looking for a different company than they presently use.
First name removed H.
Carpets are restored like new!!
We were very pleased with Dennis
Work!!!👏👏👏👏
I love Marcelle...he is fabulous
Daniel was professional, helpful and quick
No harsh chemicals. Very important! Jonathan was awesome. Prompt, courteous, thorough, Took the time to walk the house with me before starting. Very professional, and got almost all of our water stains out of our carpeting downstairs. He tried his hardest and did a great job!
The carpets look fresh and clean and the spots do not resurface.
On time , great customer service from tech, carpet looks good
Some of the areas look like you got the dirt but it just sort of migrated. Like a halo around where there was high traffic.
Carpet doesn't feel entirely different than when I've had other carpet cleaning done.
Except in the area that I asked him to concentrate on.
That area looks great and feels not sticky or stiff.
It just doesn't feel like all the "whatever" got sucked up.
Stopped short at doorway. Dark line where stopped.
It's all right. Old carpet. Pulling up in a few months but after all the hype I was expecting more. Especially for the cost.
Easy appointment process, prompt notification, stains were removed from carpet after I thought they would be there forever, the slate flooring looked better than new and the granite counter tops shine!
EFFECTIVE AND REASONABLY PRICED! SERVICE TECHS ARE HIGHLY KNOWLEDGABLE!
I listen too bill Handel and he talks about your company all the time. I am very pleased with your company, and would recommend you all too family and friends.
Cleans very well without chemicals.
Carpet feels clean for the first time- it's always felt like there was a residue under our feet on the carpet- I guess your names says it all!!
The technicians were very knowledgeable and professional - a pleasure to work with.
It is only 8 days since my carpets were cleaned and many of the spots that were there are worse than they were before. Not sure why, they could be old animal urine stains from a previous tenant but not happy with the results
Every technician does a quality job. We have had many over the years and they all do a very professional job.
I like the soap-free process and the technicians
Are always friendly and informed.
I like the fact that only water is used . I now know from experience that soap just attracts more dirt. Every person that has come to clean our carpets has been polite, considerate, and most helpful. I will continue to use Zerorez.
Zerorez has best cleaning equipment and outstanding worker such as Mr Robert Keith.
My wife and I very happy and satisfied with the work of Mr Keith on Saturday April 15/2017.
Our carpet is so clean and look new now. We will recommend ZEROREZ to our friend.
Thank you.
Thuan Nguyen
San Juan Capistrano
First time customer with Zerorez