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based on 32839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets seem very clean. Professional service.
Service was timely, quick and thorough. The carpets dried quickly and look like new. Thank you!
I am a repeat customer I will have to tell you the last young man you sent to our home was
especially good took his time and did a great job.
Very poliet, keep me updated on scheduling. Thank you.
Guy that came out was great!
Your patented process is miraculous! It gets all the dirt out and doesn't leave any chemical residue. The carpet in my apartment is 18 years old but it cleaned up beautifully. I am so happy. Your employee called 10 minutes ahead to say he would be here at 10 am and he arrived on time. He did a great job and was both friendly and professional.
I like the quality of product, and the friendly and professional servive
Robert Keith was extremely professional, thorough, neat and quick. The area rugs look fantastic! Thank you Robert!
Contacted by office staff via telephone & email. Technician, Rashad Jordan, called w/an estimated time of arrival & proceeded to arrive when he stated he would....really appreciated that. He was professional, courteous & did a good job.
The green cleaning system and of course the Technician Keith
Courteous Service and knowledgeable! Made a very comfortable
Experience!
You have a nice list of information prior to service but one thing that I would recommend be included is how messy stone restoration is. It would have been helpful to prepare for that or have better clean up.
I KNOW I know that Zerorez has the best technology but Jose was like icing on the cake he was by far the best tech that's ever been to my house from Zerorez he was the most knowledgeable and did the best job of cleaning our carpets I will ask 4 Jose from now on our next job will be on hard surfaces and some chairs
The service man was personable, efficient and explained the product and process.
Excellent
It's eco-friendly and it works!
The person who cleaned our carpets was extremely helpful, careful, and efficient. He did an excellent job and the carpets look wonderful! I love that you use high alkaline water and not soap.
Like the dirty water being vacuumed up out if the carpet.
It works!! Best carpet cleaning by far! And Rashad is awesome!
carpet cleaning yielded great results
on time, cleaning is beyond our expectations and we are pleased with the final look.
Service was excellent! Technician was on time and no pressure to buy extra services although he made suggestions for future services.
Arrive on time, clean up all mess, carpet looks great. Unfortunately sparkling new clean look doesn't last more than a few months but worth it.
The man who came out Daniel, was extremely professional and clearly and expert I. His field. My carpets looked better after he was done than when I first moved in.
Will see how soon the soil starts to show again. Was very disappointed after cleaning last year. Price of cleaning is too expensive when results fail.
Prompt and friendly service. No chemical smell and good results cleaning the tile floor.
the cleaning technology. dennis smith is the consummate professional; he simply does an OUTSTANDING JOB. when he was finished i looked at my carpets and just thought WOW! that was money well spent. I've used ZeroRez at my previous residence but can honestly say Dennis's service is exceptional.
Everything
Rashad Jordan was extremely professional and did an outstanding job cleaning our carpet. I will highly recommend him & Zerorez to our friends and neighbors.
Excellent customer service my carpet came out beautiful. I recommended you to my sister.
you do a very nice job