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based on 35720 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpet is cleaner now than it has been in years, and the technician was very knowledgeable and incredibly professional. I feel like I received excellent value for my money and am extremely happy with Zerorez' service.
Ability to schedule service within the near future. Service was performed in a professional manner. No mess was left and everything promised was done.
The grout cleaning experience we had was done very efficiently and the results were as advertised.
excellent job once again
I have a white Berber carpet. Zrez gets it clean without leaving soap residue. The de-ionized water Zrez uses dissolves grease and stains, and although some stains leach back up from the underlying carpet pad, the treatment lasts for months.
Professional technician, thorough cleaning, happy to ablige
Rooms look clean and smell fresh. I am pleased and surprise how good my carpets look!
Already referred my daughter.
Excellent customer service, I felt listened to and my expectations were exceeded. Thank you!!
Dependable and courteous. Carpet not left wet. Provide plastic covers for shoes.
Very friendly.On time.Did a fine job.
Friendly, efficient service. I've worked with Gabriel and Marcel for years, nice that they are still around.
The agent was very nice. He accidentally punctured the mattress however which was not ideal. Mistakes happen - but would have been a really pro move to immediately hand me a coupon for next time. :)
Great product, service was the best yet. 😃 technician was great (Johnathan) rated a 10+. Thanks for sending such a pleasant person.
Johnathn arrived on time,he was polite,he did a good job, and the rug looked much better.
I heard of your company from Bill Handle on the radio.
Thoroughness of work. Friendly technician.
Very happy!! Thank you
See you next time
Product and process works well and like the no rez characteristic. Customer Service is very good.
you have lots of options for getting stains out of the rug
professional
On time, personable, great service. Was able to pull up stains from my carpet and offered spot cleaning where necessary.
Your professionalism, the staff and the quality of the work.
FAST AND EFFICIENT
your friendly accommodating service technicians and clean water to clean the carpets
My first experience with zerorez was great! I was extremely impressed with the results. This second time, results were good but I was not "wowed" like I was the first time. we also had a couple "hiccups" this time.
The technician was very courteous and efficient. He explained everything he was going to do. The work was done very well. I also appreciate that I was called about a half hour before he arrived, so I could know when to expect him.
I liked the rep who was very knowledgeable and professional and did a fantastic job.
Very happy with the service. When you offer a similar deal, let me know as I will have my own home done too!!
Zerorez products and services do what the company says they will do.
Did a really good job cleaning the carpet. Old stains from other vendors were removed. You pay a little more but you get so much more back. WOW, what a difference.
Excellent friendly service
so glad I found you😀
I cannot think of anything to improve. The technician was very professional.