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32859 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Using no chemicals to clean
Service and tech were Outstanding!
You got out stains that other cleaners have not, and they've been treated several times. I love that your system is environmentally friendly. I have already recommended you to a friend.
No residue, great results and the technician, Livingston Panhorst is professional, thorough and very nice.
They come on time and do a good job
Techs are polite, clean, professional. Arrive on time. Do a great job.
Best ever!!!
The guy was very very nice and did the work fast. Please let me know how I can get a tip for good work to him.
on time , good job
It is difficult to get service in the High Desert. That is why weare so thankful that Dennis lives near.
Dependability, customer service, RESULTS!
Your service technicians and quality of the cleaning. I will say that the carpet takes longer than 4 hrs to dry. More like 24-30 hrs. Atill totally satisfied.
Our carpets look great, and with Zerorez the spots do not come back. Our technician, Darnell Ross, was professional and thorough.
Sal was extremely helpful and informative. He was efficient and extremely great to work with.
The technician Michael was very informative on my carpet and how it responds to traffic and cleaning. The cleaning process was thorough and no smell afterward. So far everything looks great
The cleaning job was good and no smell associated with the cleaning and everything was handled very professionally
Marcelle does a fabulous job!!! Very thorough, professional and personable.
Everything
We were very impressed with our technician (I believe his name is Jeff). He was very professional and pleasant. He was a hard worke, showed up on time and did a fantastic job. I only have positive things to say about him. I was disappointed that they only sent one guy to do the job. In all my years of using a company to clean my carpet there were always 2 technicians sent to do the job. It appears to me that the company appears to be interested in booking as many appointments as they have trucks and not taking care of there hard working employees. Cleaning carpets and moving furniture is a tough job! My advice is that you send two technicians for every job.
Our technician Sal really cared about my daughter's allergies to mold and mildew. He took extra time to remove excess moisture from the carpet and he really cared about the job he did. I hope the next time we use Zerorez, Sal will be our technician.
You guys are always on time, do an excellent job, leave with everything clean and go above and beyond what is probably required. Very customer helpful. I did read something interesting today however. I recommended your company to a person in fountain valley on a website for fountain valley residents. She got her carpets cleaned and gave my name as her reference. She said that I would get a discount, but it was not mentioned or deducted from my bill. That would not deter me from using Zerorez and I will ask for Sal everytime I need my carpets cleaned.
Edwardo was on time, courteous, respectful, independent, a hard worker, and left our home beautifully clean. He did an excellent job!
No residue left behind, carpet dries much faster.
Dennis was very thorough and did an excellent job. I'd recommend his work to everyone.
It took two trips but I have squeaky clean carpet. Top-notch customer satisfaction from everyone at your company that I had the pleasure to deal with. Thanks for making a carpet cleaning chore a pleasant experience.
Service on time and completed in a Professional manner! Employees very polite careful around furniture, etc.
Move furniture
We like how clean and fresh the carpets after treatment with Zerorez. The company has professional, informed, courteous and clean workers that seem to take much pride in their work.
excellent service excellent job
Really easy to schedule, good customer service and great results.