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based on 34876 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great, friendly service. Able to help out in a pinch.
The carpet didn't seem as clean as it has in the past after being cleaned. I had five rooms cleaned and protected and it took one hour. It takes me nearly that long to simply do a good job of vacuuming. For the price I paid, over $300.00, it seems more time should have been spent. I believe every business should make a profit, but paying over $300 for one hour of sub par work seems excessive.
Carpet was left sopping wet. It took until the next day to dry out. I received a call from Eric who said he would look in ti issue, but zi have not heard back.
Robert was very knowledgeable.
I like the no soap or chemicals
End result looks great.
My wife likes the cleaning process.
Good and professional.
Professional service
Great customer service and product!
Robert Keith did a GREAT job! We're completely satisfied!
Punctual. Effective. Cleaned!
Love Zerorez, always do a great job!
Your call center needs some serious work. When I booked the appointment, the gentleman on the phone didn't ask enough questions and didn't book enough time or enough technicians to finish the job. This was VERY inconvenient as I took a day off work to have the job done. Then, when I booked the second appointment to finish the job, they arrived an hour late (my window was 3-5 pm and they arrived at 6 pm). Again, this was extremely frustrating. The job was done well. I was very pleased with Dennis. But everything else was very frustrating.
My experience with technician,was excellent. He did a fabulous job.
However it is so difficult to get through on the phone or to get a return call.
Daniel was great! He was really helpful, very professional, and did a thorough cleaning of my tile and carpet. I was very impressed!
Job well done. Call me in 1 yr.
Matt did an excellent job.
Friendly worker and great job cleaning my rug and couch.
ZeroRez has been very helpful. I would recommend them in the future.
dependable service, excellent customer service and no soap in my carpet
Prompt service, kept me informed of appointment, reasonable price for the quality if service. We are repeat customers and have had great results each time!
Professional service technicians and clean carpets and floors.
Great job!
great prompt service. excellent technician.
Please don't send the same tech out again. Feel free to contact me if you want feedback.
Our technician Robert was very professional and did an excellent job on a very dirty, white sofa !
Great technicians and a product that really works. I love not using chemicals.
Very thorough and knowledgeable serviceman Robert
Tech was very friendly. Carpets were dry by night time.
Your technician was on time, polite and did a great job. I'm totally impressed!
YOur technician called confirming appointment and time - he arrived as stated.
Jonathan was courteous, professional well equipped and congenial with tenants
which was a big help.
Jonathan did a wonderful job and at this time we are all very happy with the
results.
Thank you for a job well done, as promised, Name removed
Carpet looks wonderful, professional service technician.