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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, efficient and a great job. Not cheap but way worth it!
I love that your company doesn't use chemicals to clean carpets. Your employees are helpful and accommodating.
Service is as claimed. Stains are removed and do not return when carpet is dry.
GOOD SERVICE AND LIKE NO CHEMICALS IN WATER
Your cleaning system works well!. Due to illness we had delayed having our cream colored fitted carpet cleaned and it was in a bad state. Your operator did not complain but just got on with the job. We were amazed at how well it turned out. Best cleaning ever!
Great job, great service.
Service is performed quickly, efficiently, & cheerfully.
Rugs are usable in a very short time.
Sal, my tech, did a great job and took his time - he did not hurry through. Now my tile and grout looks so clean - like new! What a difference- even the feel of it is smoother! Carpet which is fairly new, too, even brightened up. I love Zerorez and I appreciate the gift card I received for referring a neighbor. I also appreciate the specials you offer!
The technician should have gone over the traffic areas more than once, as they needed extra attention.
Fast, efficient and awesome techs!
Salinas was our cleaning guy. He did a great job. We just had new floors put in and he was good to protect them.
Got a thorough clean and fast drying time
I feel that you did a very good job cleaning my carpet. The man ( Alex) who came out to clean was friendly and professional and worked very hard.
You do a great job and we have used you for several years. Thank you, Name removed
Great job of cleaning, and completed quickly
mom toxic water based excellent cleaning of carpet dries fast
You failed to allow your tech the needed time to clean and seal my tile properly. When i called you it was expressed that it was the Tech's fault. I clearly explained to you that more time was needed the tech asked for it and you did not allow it. I am not sure I will use your service again. I have used you 6 times and it always ends up bad.
Some stains came back and zerorez came out and recleaned my carpet.. Thank you..it looks so nice ..
Brett was an amazing young man. He was such a professional and took such pride in his work I would 100% recommend him and his service to anyone. The Irvine area is lucky to have such an outstanding employee.
Robert Keith is truly the best Technitian I have ever had and we have used many companies in the past to clean our carpets and stone floors. Robert is a 10 out of 10 and he's a huge reason we keep coming back to ZeroRez.Robert never fails to be meticulous ....he checks and rechecks to make sure everything is perfect. And he's such a joy to be around! Our floors look great!
So far, the cleaning looks terrific. NO spots have come back up to the top and my furniture that was cleaned looks great. I'm very satisfied.
A couple of stains did not get removed and I was not offered cleaning of door entry rugs
always leaves the place clean. i like there's not a lot of chemicals left on the carpet
Your agent was outstanding
Excetional service, job well done Daniel.
Your service was able to clean a very dirty sofa that I thought was beyond hope. Thanks
Quick dry - few chemicals
Prompt and friendly service and great results.
Serviceman was GREAT! carpet cleaned to my satisfaction.....however I did not receive my $25 credit for my referral for my neighbor Mrs. Edward Curry at 2671 Federal. I called and was told they would check on it and call me back,which they did not!
Organic products and staff is very good. knows what they are doing