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32859 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The best cleaning we,ve ever had...carpet looks like brand new...and it was really soiled!!!!
Cleans well and dries quickly.
Technician was great
They did an excellent job on our carpets and we receive numerous compliments on how good it looked. They were able to get out all the oil stains in the carpet.
The people who work for Zerorez are very professional and personable and do a great job. I have been using Zerorez for a great many years having besides my carpets, but my granite, tile floor and upholstery and feel like these areas are always thoroughly clean without the awful soap residue left by so many other companies. Zerorez maybe a bit more money.........But You Get What You Pay For!! And I won't ever go any place else for my carpets or other household cleaning. Thank You Zerorez!!
product seems to work on my carpets, easy to make an appt, every service person was efficient and courteous.
I have used Zerorez in the past several times and each time was pleased.
The tech was very polite and interested in my feedback on the quality of his work.
liked the idea of alkaline water.
my tech was superior in knowledge and skill
Robert was great as usual!! on time and took extra care where need. he is the best!
carpet looks like new.Brett who performed the service was very professional and did an awesome job
The tile and grout were left wet. When the grout dried it was all different colors. I had to reclamation the grout. Also the technician left marks on the walls downstairs and the machine has splattered dirty water all over the baseboards. I had to spend time cleaning the walls and baseboards after the tech left. Definitely not worth the money.
Technician was on time. Called 30 min. prior to arrival. Came prepared. Was respectful of our home and it's contents.
The tech left new soil spots
Love how clean the carpet is when it's done and that you're only using water. Great care and attention to detail by Marcel.
Kept me informed about appointment time. Technician was on time. Provided information on the cleaning process and possible additional services and prices. Good cleaning for a reasonable price.
I like your equipment and process of cleaning the carpet.
I had one area that couldn't be cleaned but he did a very good job on my tile. I was disappointed that there was no solution for my problem area though
Did not put foam blocks under furniture as has been done on previous cleanings.
Other than that, the job looks very good!
There are still spots in the carpet.
Nice smell.
Quality service people
Have used Zerorez for years; very pleased with service. Dennis has been outstanding over the years. He is reliable, polite, knowledgable; always feel confident that he will do an excellent job, and he has never let us down.
Your operator, Robert, was wonderful. He knew what type of carpet we had; he told me what he would be doing; he was careful and efficient; he even told me what type of stain remover not to use. I have heard about Zerorez from the Bill Handle radio station for years. I am very glad I tried the product, my carpet dried quickly and looks great. One last trait of Robert's is that he said he always gives a little bit more.His little-bit-more was to clean my five stairs and the landing and gave me a small bottle of your stain remover. Few people give just-a-little-more these days. He is a good worker and valuable asset. Name removed
The carpet is less dMp and stays clean longer
The genteman was timely in arriving and I am happy with my clean carpets
your professionals came; did a great job and I was left with an extremely clean home! Well done to your team. Dave Last name removed
Carpet looks great! Service was awesome!
Great customer service (promptness, courteous service, and cleaning thoroughness
Carpet is clean and not crunchy after cleaning. And there is no residue for dirt to stick to.
Long term employees that work hard, show up on time and love the company and boss they work for.