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based on 32859 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looks great!
Our technician Darrell was FANTASTIC! Listened to my concerns about our carpet and what we hoped to have done, was neat and tidy and super polite and friendly. I will definitely use you all again and hope to have Darrell back the next time!
The carpet looked beautiful after the cleaning. We were very pleased.
Equipment broke down prior to arrival. Bad communication. Scheduled for a Saturday. Did not show up until late Monday around 5:00pm after equipment was fixed. Technician seemed to do a quick once over, thought he would spend more time on traffic areas but never went over any area more that once. Seemed like he didn't want to be there. left stains and had to do by hand. Found stains next day in Living room. I cleaned by hand and the white T-shirt I used was very dirty. You would think after your carpet was cleaned it wouldn't be that dirty. Carpet doesn't look like it was cleaned, just fluffed it up a bit. The commercials on the Radio make the process sound like a great thing but I wasn't impressed. A refund would be nice but I don't think that will happen
couldn't get some spots out
The technicians are wonderful and my carpet always looks totally clean. I have a yellow cut Berber carpet over 10 years old and it still looks great
Results were fantastic. had carpet and a couch cleaned. technician arrived on time and explained what needs to be done. Communication before appointment was outstanding will use again
The gentleman was polite and very professional
My carpets look great
All the spots were removed
I am very happy
As usual, Sal did an excellent job! Marianne
Carpet looks like new!
no chemicals
No chemicals and cleaning is very thorough.
Effective cleaning and friendly service people.
Marcel (I think was his name) was great and took the time to explain everything and worked very hard and got out all my stains.
Everything...customer service, price, and results are unmatched.
Excellent job
Carpets are clean and stay clean - spots are gone and don't return
I like your promotions. My carpets are in great shape after eleven years because you are the only carpet cleaners I use. Your Technicians are very responsible and considerate.
Quick drying, low residue, nice technicians.
I will always use zerorez. The service people are prompt, professional,and knowledgeable. That always do a great job. We've had Marcel a couple of times and will always request him in the future. What a great representative for your company!!
It's personable, thorough and competent.
Clean, easy and fast!
Very efficient did a great job. Thanks
Eduardo
quick, efficient, timely and well done
The results after cleaning exceeded my expectations. The grout and tile came out like new after I
had tried to scrub it so many times. I also like that you use chemical free products and
the cleaning solution smells very clean. Also, Eduardo, showed us how the floor would come
out before he did the rest of the floor. He did a wonderful job and was very courteous.
I will definitely recommend your service.
Fast, easy, no detergents. Great job of cleaning carpets
Very professional. Good cleaning.
My carpet always looks great and the service is great!
prompt and excellent results
Carpet feels like it did when it was new. Doesn't do that with the standard steam cleaners.