Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34876 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2017 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that Zerorez does not use any soap products. Dennis, the technician, was very professional and polite. He answered all my many questions.

I will be using Zerorez for all future carpet cleanings.

Report a concern   July 30, 2017 — Rated 10 out of 10 by N.A. Zerorez Los Angeles
What do you like about our products and services?

Clean and well rinsed carpet

Report a concern   July 30, 2017 — Rated 10 out of 10 by S.F. Zerorez Los Angeles
What do you like about our products and services?

The carpet looks and feels like new. Not crunchy or stiff from soaps. Very little smell. Carper dries fast. Any stains do not return. The Tech is great and I request him every time.

Report a concern   July 30, 2017 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Dennis Smith was the technician who came to clean our tile. He worked magic over 5 years of residue and left the floors as good as new. He worked hard and was very helpful with tips on how to take care of my floor.

Thanks again guys for great work. I will definitely call again for more cleaning services.
God Bless

First name removed C.

Report a concern   July 30, 2017 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

You guys are the absolute best carpet cleaning service hands down! Servicemen are always professional--taking pride in their work. Robert, from the Irvine store did a fantastic job on our carpet, I highly recommend him and Zerorez to my friends looking for carpet cleaners

Report a concern   July 30, 2017 — Rated 10 out of 10 by A.G. Zerorez Los Angeles
What do you like about our products and services?

Was really happy with the outcome. Jonathan was great. Honest and friendly, for instance mentioning some of the stains and the fact that they may come back in a few days and asking if we still want to proceed. He was also very respectful of how he ran his hoses from the truck, using a tarp over the tiles without me even asking. I would definitely use your company again and ask for Jonathan to be the representative that comes to do the job.

Report a concern   July 29, 2017 — Rated 10 out of 10 by T.F. Zerorez Los Angeles
What do you like about our products and services?

Dennis the service tech was professional, courtesy, thorough, explained things clearly and was very please how well our carpet turned out. First time ever to be cleaned since installing it 10 years ago.

Report a concern   July 29, 2017 — Rated 9 out of 10 by D.G. Zerorez Los Angeles
What do you like about our products and services?

The service tech showed up on time and did a good job.

Report a concern   July 29, 2017 — Rated 10 out of 10 by P.R. Zerorez Los Angeles
What do you like about our products and services?

Our carpets are clean and soft again with no residue

Report a concern   July 28, 2017 — Rated 10 out of 10 by R.W. Zerorez Los Angeles
What do you like about our products and services?

Robert was great, very professional and was able to get my tiles very clean. I use zerorez because it gets the floors very clean and it dries quickly.

Report a concern   July 28, 2017 — Rated 10 out of 10 by E.J. Zerorez Los Angeles
What do you like about our products and services?

Always do a professional thorough job

Report a concern   July 28, 2017 — Rated 10 out of 10 by L.B.L. Zerorez Los Angeles
What do you like about our products and services?

clean, no harsh chemicals, fast service, easy appointment service, value

Report a concern   July 28, 2017 — Rated 10 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

Zero Res was able to clean my carpet in spots we were told were permanently stained. Also, there is no residue left on my carpet. Matt showed on time, was friendly and efficient and did a great job. We couldn't be happier.

Report a concern   July 28, 2017 — Rated 10 out of 10 by M.T. Zerorez Los Angeles
What do you like about our products and services?

After getting Zerorez on the tile floors and shower, my house looks brand new. It also worked wonders on a plush chair. Worth every cent!

Report a concern   July 28, 2017 — Rated 9 out of 10 by L.M. Zerorez Los Angeles
What do you like about our products and services?

You do a good job quickly. Your service reps are friendly and careful with our belongings.

Report a concern   July 28, 2017 — Rated 10 out of 10 by H.G. Zerorez Los Angeles
What do you like about our products and services?

They are safe for our family and they don't leave a film or chemical smell in the house.

Report a concern   July 28, 2017 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Product is organic. Bret, the carpet/tile cleaner was timely, respectful and did a very good job.

Report a concern   July 27, 2017 — Rated 8 out of 10 by F.D. Zerorez Los Angeles
What could we do to improve?

Tell me what I must move.

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Easy scheduling. On time or before. Technician calls ahead and does a thorough job.

Report a concern   July 27, 2017 — Rated 10 out of 10 by T.K. Zerorez Los Angeles
What do you like about our products and services?

Awesome as always. Will call again soon.

Report a concern   July 27, 2017 — Rated 5 out of 10 by R.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

It's our first time doing grout cleaning so no idea what to expect.
Although, the technician did a decent job, there were some areas missed and for the price we paid, it seems fairly high for not a stellar job.

Report a concern   July 27, 2017 — Rated 10 out of 10 by M.L. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. Alkaline water.

Report a concern   July 27, 2017 — Rated 10 out of 10 by G.S. Zerorez Los Angeles
What do you like about our products and services?

All went well.

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Outstanding - quick and clean

Report a concern   July 27, 2017 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

The service was amazing, he did a wonderful job and he was so professional, that is why we continue to use Zerorez.

Report a concern   July 27, 2017 — Rated 10 out of 10 by C.L. Zerorez Los Angeles
What do you like about our products and services?

Very courteous, on time, very clean!

Report a concern   July 27, 2017 — Rated 10 out of 10 by R.B.K. Zerorez Los Angeles
What do you like about our products and services?

Fast and efficient, great job, nice service people'

Report a concern   July 27, 2017 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

Good service. Good product. Thank you.

Report a concern   July 27, 2017 — Rated 10 out of 10 by J.V. Zerorez Los Angeles
What do you like about our products and services?

My carpets are always sparkling when you're done.

**i don't know if you have changed the solution, but this time the smell is horrible. It smells very, very musty or swampy. Not a pleasant smell at all!!

Report a concern   July 26, 2017 — Rated 10 out of 10 by K.C. Zerorez Los Angeles
What do you like about our products and services?

You did a great job!


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