Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34660 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 8, 2013 — Rated 10 out of 10 by Haley Jenkins Zerorez Los Angeles
What do you like about our products and services?

Always friendly, on time, and do a great job!

Report a concern   March 8, 2013 — Rated 10 out of 10 by Sherry Anderegg Zerorez Los Angeles
What do you like about our products and services?

The speed and the results and the people great job

Report a concern   March 8, 2013 — Rated 10 out of 10 by R.P. Zerorez Los Angeles
What do you like about our products and services?

Great customer service, crew arrived on time and did a GREAT job! My white carpet of 10 years looks 'rejuvenated'!

Report a concern   March 8, 2013 — Rated 3 out of 10 by R.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

To expensive

Response from Zerorez Los Angeles:

I have called and left a message with this client to resolve this pricing issue.

Report a concern   March 7, 2013 — Rated 10 out of 10 by C.Y. Zerorez Los Angeles
What do you like about our products and services?

Brian was very personable and professional. The job was done quickly and looked good when he was done.

Report a concern   March 7, 2013 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Good customer service and follow through.

Report a concern   March 7, 2013 — Rated 7 out of 10 by G.F. Zerorez Los Angeles
What could we do to improve?

I think the alkaline water is the best way to clean carpets, so you have the technology down. However, I don't feel that the tech did a complete job. I called in and your office is going to send him out again. But that's an inconvenience to me, so I would prefer to have it done properly the first time.

Report a concern   March 7, 2013 — Rated 10 out of 10 by Carol Cameron Zerorez Los Angeles
What do you like about our products and services?

Bryan, the technician, was very professional, courteous, and nice. He did a very thorough and excellent job. I liked that your company provides the plastic booties, and even more, that Bryan took the time to put the booties on when he came onto the carpet. I cannot say enough good things about how Bryan conducted himself. I am very impressed with the results of the cleaning. The BEST results I have ever had -- this was my first time using Zerorez and will not be my last. I will always use your company in the future. My friend has used Zerorez for years since she heard of your company on KFI on a show where they only recommend products and services that the on-aire people have used and liked.
Thank you for the excellent job and service.
Carol Cameron

Report a concern   March 7, 2013 — Rated 10 out of 10 by M.R. Zerorez Los Angeles
What do you like about our products and services?

Everything is done professionally.

Report a concern   March 7, 2013 — Rated 10 out of 10 by D.A.L. Zerorez Los Angeles
What do you like about our products and services?

the quality of you equipment

Report a concern   March 7, 2013 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Completely impressed with my carpets. They look and smell amazing. There is one section near the bathroom door that the carpet doesn't look as good as the rest, but I'm not sure if this is due to wear/age/or it got missed. The tile is clean, but the grout still doesn't look as good as I had hoped in some places. Guess this is just the way it is??? Will only call you for my carpets from now on. Not sure I'll have the tiles done again.

Report a concern   March 7, 2013 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

The service, the people working the job.

Report a concern   March 6, 2013 — Rated 10 out of 10 by Steve Johnson Zerorez Los Angeles
What do you like about our products and services?

The technician, Gil Rogers, was very professional and courteous - did a great job!

Report a concern   March 6, 2013 — Rated 10 out of 10 by J.A. Zerorez Los Angeles
What do you like about our products and services?

Good service. Cleaned carpet real well

Report a concern   March 6, 2013 — Rated 10 out of 10 by J.G. Zerorez Los Angeles
What do you like about our products and services?

excellent service, great people, clean and green

Report a concern   March 6, 2013 — Rated 10 out of 10 by The Westside Design Zerorez Los Angeles
What do you like about our products and services?

Customer Service is great! Service and quality the best!

Report a concern   March 6, 2013 — Rated 9 out of 10 by B.M. Zerorez Los Angeles
What do you like about our products and services?

the tech was fast and well done.

Report a concern   March 6, 2013 — Rated 9 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

This was an easy, pleasant experience. Chris, the tech, was professional, clean, clear in what he was going to do, and willing to work around our household. I would recommend zerorez (and Chris, specifically) to friends and family.

Report a concern   March 6, 2013 — Rated 9 out of 10 by I.S. Zerorez Los Angeles
What do you like about our products and services?

Our person, Gil was just wonderful. When I use you again hope he is available

Report a concern   March 6, 2013 — Rated 9 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

The service Robert Keith was very professional. Set up before the job began was done right and greatly appreciated.

If I have this done again I will want the same tech

Report a concern   March 6, 2013 — Rated 9 out of 10 by B.G. Zerorez Los Angeles
What do you like about our products and services?

Quick and clean, Careful of home.

Report a concern   March 6, 2013 — Rated 10 out of 10 by G.D.N. Zerorez Los Angeles
What do you like about our products and services?

Very through

Report a concern   March 5, 2013 — Rated 10 out of 10 by T.C. Zerorez Los Angeles
What do you like about our products and services?

Your technicians call ahead when they are on their way and let us know if they will be early or late. Work is done professionally and as advertised. We have been happy with Zerprez for several years now and expect to continue calling during ypur promotions in the future. We listen to Nill Handel on KFI in the morning. Gil did a great job (and we didn't make him drink the water).

Report a concern   March 5, 2013 — Rated 10 out of 10 by Donna Gray Zerorez Los Angeles
What do you like about our products and services?

Zerorez is the only carpet cleaner I have used for my now 13 year old light beige carpet. I have young grandkids so it gets a lot of use and abuse. It always comes out looking great and stays clean for a long time.

Report a concern   March 5, 2013 — Rated 8 out of 10 by J.B. Zerorez Los Angeles
What could we do to improve?

We were very happy with how you responded to our initial complaint. The carpets look great. I just wish it had happened the first time!

Report a concern   March 5, 2013 — Rated 10 out of 10 by Debra Peck Zerorez Los Angeles
What do you like about our products and services?

The quality of service, how my carpet and grout is cleaned, and the workers.. All the best.

Report a concern   March 5, 2013 — Rated 10 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

The technicians have always been friendly and conscientious in their service and arrive on time for their appointments.

Report a concern   March 5, 2013 — Rated 10 out of 10 by Charles Huff Zerorez Los Angeles
What do you like about our products and services?

the techanics

Report a concern   March 5, 2013 — Rated 10 out of 10 by D.Q. Zerorez Los Angeles
What do you like about our products and services?

The results were top notch, very professional, worth the price.

Report a concern   March 5, 2013 — Rated 9 out of 10 by S.B. Zerorez Los Angeles
What do you like about our products and services?

Great customer service. Technician was on-time, very courteous, well trained, and communicated clearly about the process. He was knowledgeable and efficient.


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