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based on 34660 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The person, Albert Nila, is a perfect and fabulous representative for ZEROREZ. GREAT customer service, He is informative and energetic and you are lucky to have him as an employee.
Albert worked very efficiently. He was polite and conscientious. I will request him the next time I call Zerorez. He did a
a great job removing the stains in my carpet.
excellent technician
I love the results and the professionalism of the employees
The final result is always good. The technicians are diligent and do a good job.
Scheduling is easy.
Gil was excellent! we have a very large home and he was able to handle it all! The carpets look wonderful~
Thank you!
Name removed
They clean carpets and rugs really well!
The service rep. was very polite and did a great job. I had to leave when he arrived and felt 100% confident that he would do the best job he could. He deserves a 10 as well!
Hi Zerorez,
I would like you to know that I was totaly pleased with Georges profssional service. My husband and I sat right there and watched our couches get cleaned. There were no short cuts and they turned out beautiful. They looked and smelled like new. I would recommend zerorez and George to anyone.
Good service. Professional technicians.
The products and service you deliver are as good as advertised. Brian is a great technician, very helpful and always tries to please the customer. I have been very pleased with zerorez
Every attempt was made to remove spots from the carpet. I would say I was 90% satisfied. Professional service. Very thorough. Employee, respectful and polite. I would recommend Zerorez to anyone interested in using the variety of services you provide. I am a satisfied customer and intend to use the service again. Thank you.
The quality!!
lower your prices
The service was excellent! From the beginning everyone was professional and wanted to be of service. Eduardo, the tech that came out was great. He knew his product answered my questions and was very efficient.
My carpet is clean
The results!
The first man who cleaned our rugs just before Christmas did not do a good job.....carpet not clean and very wet.....the fellow who came back later to make it right did a fantastic job ....cleaner than it's ever been!!!!
Sorry I did not get back to you earlier as I should of and sorry I didn't have him redo the small rugs over ...tell him I am very pleased and thank him...
Andrea Redeker
I've been using Zero Rez for 11-years - always great service and my carpets have stayed beautiful.
Very professional from the receptionist booking the appointment to the technician performing the services.
Good job done by an experienced technician
You technician was very friendly and did the job efficiently. Our carpet as very clean and look great.
It really works without chemicals or soap! I love it & the technicians are hard workers & always polite.I'm 100% sold!
Fast and friendly. Service guys are always willing to go the extra mile
The operator told me that I could include the tiles in my kitchen are for the $139.00 price along with two carpet areas but this was not the case. Dennis the technician who came out to wash my carpets and tile told me that this offer is not valid (to my disappointment). Please tell your operator at the office not to mislead potential customers. Fortunately, Dennis did an excellent job cleaning my tile and carpets!
I love that the treatments are safe and the results are unbelievable. My flooring and
Tiling look as good as the day they were installed! We are very happy and satisfied with the
results. Our technician - Robert Keith was terrific. I would and have highly recommended you to
Friends and colleagues.
The cleanliness of my carpets after and the service from the staff.
I liked the professionalism and my floor looks great. Larry did a great job.
I was happy with service. I used the $199 Valentine's coupon for tile and carpet. The one thing that bothered me was that when I made my reservation on the phone, I was told I could combine tile and carpet in the 600 feet, and also us footage as a credit towards sealant. When my technician arrive (Brett, very nice) he told me I could not combine. On his first visit for carpet cleaning, I had asked him to measure my tile and give me a quote. He measured 165 sq ft. This time he measured over 200 sq feet. He did agree to include carpet cleaning of one small bedroom, however I had to pay $100 additional for the sealant.
Give the customer the best deal available on the date. The promotion I heard on the radio the day of the service would have saved me $60. Dennis, the technician who did the work, was very professional and personable.