Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35220 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 10, 2013 — Rated 10 out of 10 by T.W. Zerorez Los Angeles
What do you like about our products and services?

Technician was great!
Report a concern   May 10, 2013 — Rated 10 out of 10 by C.B. Zerorez Los Angeles
What do you like about our products and services?

We waited a week to respond to this feedback request, to see if our nasty old stains "reappeared" as they had so often in the past -- and they have not! It's like we have new carpets! Great, great job, and the technician Brian worked very hard. Thank you!
Report a concern   May 10, 2013 — Rated 9 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Prompt Service, kind and helpful personnel, good service
Report a concern   May 10, 2013 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

All of it
Report a concern   May 10, 2013 — Rated 10 out of 10 by D.T. Zerorez Los Angeles
What do you like about our products and services?

Friendly, courteous,professional, punctual service.
Report a concern   May 10, 2013 — Rated 10 out of 10 by Mary Ledet Zerorez Los Angeles
What do you like about our products and services?

Dennis our technician was very friendly and did a great job. Also like that no chemicals are used in the process.
Report a concern   May 10, 2013 — Rated 10 out of 10 by S.S. Zerorez Los Angeles
What do you like about our products and services?

Chemical free process.
Report a concern   May 10, 2013 — Rated 10 out of 10 by K.R. Zerorez Los Angeles
What do you like about our products and services?

No chemical smell, great results
Report a concern   May 10, 2013 — Rated 10 out of 10 by J.T. Zerorez Los Angeles
What do you like about our products and services?

Our carpets and tile always look amazing when you all are finished and your servicemen are always so considerate and professional!!!
Report a concern   May 10, 2013 — Rated 10 out of 10 by Barbara Craig Zerorez Los Angeles
What do you like about our products and services?

All I know is that the service, cleaning job was fantastic. The effort given by the young man showed his concern in doing a wonder full job. At 72 years of age, I was limited in moving things around... HE JUMPED IN AND HELPED me.

Thank you ZeroRez
Report a concern   May 9, 2013 — Rated 10 out of 10 by C.E. Zerorez Los Angeles
What do you like about our products and services?

Technician did a excellent job he was quick,carpet looks new again.Thank you Zerorez!
Report a concern   May 9, 2013 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Professional staff & great results
Report a concern   May 9, 2013 — Rated 10 out of 10 by Alice Walsh Zerorez Los Angeles
What do you like about our products and services?

Your service was excellent and your carpet cleaning produce is outstanding.
Report a concern   May 9, 2013 — Rated 10 out of 10 by Lynne Moorman Zerorez Los Angeles
What do you like about our products and services?

They are pure. The rep was great, friendly, on time, and got to business.
Report a concern   May 9, 2013 — Rated 10 out of 10 by C.L.G. Zerorez Los Angeles
What do you like about our products and services?

I like that you do not use shampoo so there is no dirty carpet in 1 to 3 months. You also stand behind your product and service, never stopping until the customer is happpy. A true customer comes first attitude.
Report a concern   May 9, 2013 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

I like that the service was quick and gave us great results! The staff was very knowledgeable and friendly, great customer service!
Report a concern   May 9, 2013 — Rated 10 out of 10 by L.N. Zerorez Los Angeles
What do you like about our products and services?

This is the third time I have had ZEROREZ at my home. The carpet cleaned 2 times and my sofa and love seat cleaned once. I can't say enough about the professionalism of their technician Dennis K.
He is extremely knowledgeable about the product and very careful using the equipment.

Thank you ZEROREZ
Name removed
Report a concern   May 9, 2013 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

They always do a fantastic job and staff is super professional!
Report a concern   May 9, 2013 — Rated 10 out of 10 by J.S. Zerorez Los Angeles
What do you like about our products and services?

Larry was great, timely and effecient.
Report a concern   May 9, 2013 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

It was quick and easy.
Report a concern   May 9, 2013 — Rated 10 out of 10 by George Vardaman Zerorez Los Angeles
What do you like about our products and services?

CONSISTENTLY Zerorez is the BEST, by far!

Jorge
Report a concern   May 9, 2013 — Rated 10 out of 10 by G.M. Zerorez Los Angeles
What do you like about our products and services?

Fast drying, super friendly technician named Keith; really nice guy, covered wall edges to protect them from his hoses, great job, thank you!
Report a concern   May 9, 2013 — Rated 10 out of 10 by Wayne Herbert Zerorez Los Angeles
What do you like about our products and services?

Our carpet has never been cleaner and the tecnician was very polite Nd professional.
Report a concern   May 9, 2013 — Rated 10 out of 10 by J.M.N. Zerorez Los Angeles
What do you like about our products and services?

The technician was thorough, professional and competent! We will definitely use your company again! Our 96 year old mom was thrilled!
Report a concern   May 8, 2013 — Rated 10 out of 10 by Darlene Ward Zerorez Los Angeles
What do you like about our products and services?

My carpet looks beautiful!
Report a concern   May 8, 2013 — Rated 3 out of 10 by L.B. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I e-mailed your company after my carpets were cleaned and got no response. I have used zero rez several times and have never had my carpets left so saturated . They didn't fully dry until the fourth day after they were cleaned. I had to vacuum them three times so that they could fluff up again. I wanted someone to come back and dry them the next day but got no response. I wasn't at all happy with the service I received. I was very disappointed.
Response from Zerorez Los Angeles:

Reached out to client, no response yet.
Report a concern   May 8, 2013 — Rated 10 out of 10 by M.A. Zerorez Los Angeles
What do you like about our products and services?

No harsh chemicals.
Report a concern   May 8, 2013 — Rated 10 out of 10 by B.S. Zerorez Los Angeles
What do you like about our products and services?

No chemicals. The carpet smells good. The person who cleaned thecarpet was great.
Report a concern   May 8, 2013 — Rated 10 out of 10 by D.P. Zerorez Los Angeles
What do you like about our products and services?

excellent cleaning!
Report a concern   May 8, 2013 — Rated 5 out of 10 by A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I am waiting to see if the stains return and if they do how it is taken care of. If the stains do not return as they were I am happy to tell everyone I know about Zerorez and will be calling to have my carpet, 2 wing back chairs, and couch cleaned.

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