What our clients think of us!

The whole process was pleasant from the first contact. I was able to get an appt for the day I wanted with a 2 hour timeframe rather than a 4 hour timeframe. I got a call from the technician while he was on his way to our house . We were very impressed with his work and focus on getting the carpet clean. He took his time and the end result was the cleanest carpet we have EVER experienced in previous cleanings. We were extremely impressed and have already recommended Zerorez to several friends. I will most definitely return the next time we are due for carpet cleaning and will continue to recommend this very professional, friendly company.

that it cleans so well without chemicals. Larry was very professional. my carpets, esp my stairs, never looked so good. now can postpone new carpets for awhile longer.

The technician was prompt and very professional. He did the work quickly and got all the stains out of the carpet. We couldn't be happier.

The quality of work performed is excellent. Thank you for being very good. Will call you again.

Very friendly worker and a quick clean, good job.

Fallow through ,notification,on time.

Scheduling an appointment for my cleaning services was easy - preparation info e-mailed in advance was very helpful - confirmation of the scheduled appointment was appreciated.
Robert called ten minutes in advance of his arrival and was on time for the visit.
He thoroughly explained the process, inspected areas to be cleaned and answered all my questions regarding spot removal treatments, cleaning processes and drying times, etc.
He was extremely knowledgeable and respectful of my property. I had scheduled just carpet cleaning and with Robert's guidance and recommendations, added all of the floor tiles in my home. I am extremely satisfied and would recommend Zerorez at every opportunity. My expectations were totally exceeded!

Friendly, informative technician. Tom took time to do the best he could with a carpet that needed 'help'. Office service also friendly and gave me a reminder call. Process seemed to be what our carpet needed and will probably be the service I will use in the future. The procedure needs many hours to dry completely.

In past service has always been perfect. This time was very good overall, but some spots were not adequately cleaned.

Tech is knowledgeable, process works!

Great communication, technician was on time and cleaned the carpet so well it looks like new now.

my carpets look better than new! prompt and efficient - Josh our tech was very guest focused and did an AWESOME job

Everything about the process, the technician, the product and the experience was great. Note that my expectations were already high because I've listened to your commercials on KFI 640 for years. Now I'm anxious for the remaining expectation, namely that the spots aren't going to return in a week.

Our Technician, Robert, was great, I would definitely have him come again & recommend him to others. He explained everything and took the time needed to do the job. He also cleaned a sample area that wasn't part of the order so we could see results. I didn't have such good luck with the call center. My first call to Elaine was great. I called back an hour later to add to the order & Elaine wasn't available. The 2nd call center person questioned the pricing of the first order and (it seemed) whether I had an appt, or what tech I would get. Also, for 2nd call telephone connection was awful & she had to call me back (didn't help). Everything got straightened out but the experience of the 2nd call wasn't as positive as the first. Thanks, Name removed

The technician was amazing, very friendly, helpful and did a very good job. So far so good!!

Robert was knowledgeable and very professional. I was very happy with the job and service.

I understood that none of the big furniture was going to be moved, but I was expecting some of the smaller things to be moved for cleaning. Over all, very friendly service and good end result.

Everyone I dealt with was responsive and polite. Technician arrived during the given time frame or earlier.

Josh called me to confirm appt., was a pleasure to deal with at my home. Moved all small pieces before doing carpet. First class!!!
Love Zeroez
Happy Palos Verdes Resident

Everyone was very kind for the moment they answered the phone. Brett even called to
Let me know when he was on his way. He was great and my carpets look amazing!

The technician was awesome! He was even able to get some pet spots out of the carpet that we had already tried twice to remove. We appreciate his hard work!! :)

Efficiency

Responsive

starting with the gentleman on the phone to make the reservation. very courteous.
ricky the technician was very professional and knowledgeable.
all in all a very good experience.
thans to everyone!!

low moisture residue, however process cleans thoroughly

very professional and very deligent

There are white globs, water stains and streaks in my carpet. It looks worse.

Very professional and yet friendly technician. Thanks !

first of all, your technician Larry Sanders was a fantastic representative for your company.He was very courteous and honest with his answers.

I am a little concerned that some of the spots are starting to come back already.It may be that the spots are going to come back regardless because he worked extremely hard trying to clean the spots. It may take a little while longer for them to dissapate.
Regardless, I hope it works out, and you still will get a good referrel from me!!

Larry and Justin did a great job with our carpets and air duct cleaning. Will use Zerorez again in the future.