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32274 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service and the carpets are so clean.
The service was quick and efficient...and our carpets were CLEAM! Good job and thank you.
spotless, no residue, no odor
You are thorough, careful, courteous, and professional. When you're done, the carpet looks more than clean--it looks almost new.
great quality service
The method, service and value
Zerorez exceeded all expectaions and my carpets look beautiful. The technician was very friendly, very professional, on time, and worked hard to clean our carpeting and make them look like new. The entire process (except for moving the futniture)was painless and I would definitely recommend them to others and will also use your services in the future as the need arises. Thank you somuch! Name removed
You guys get it cleaner that anyone could. Hands down. That's a fact!
Came out very clean!!
I like that it is free of soaps and chemicals that can be harmful. Our Tech was very helpful and polite.
Great results and quick turnaround.
They did a great job. I can't believe how clean they got my carpet. They were very friendly I would use them again.
Very thrilled with my two service calls. Carpeting looks like new and smells fresh - no chemical odors. Thank you !!!
The friendly and honest technician. He was prompt and quick.
the carpets look like new and every bit of water possible was taken out
The service is always friendly and professional. I also like that no harsh chemicals are used and carpet isn't sopping wet afterwards. It also dries within a few hours (some areas may take longer if no sun hits that area..like my stairs). I would recommend everyone to use Zerorez instead of renting machines at grocery stores.
The carpets look new. The technician arrived on time, took time to explain what he was going to do,and did a fantastic job. I would highly recommend the company. I feel that this is the best company that I have had cleaned our carpets and they will be the only ones to clean them in the future.
Dennis did an excellent job; he even managed to erase the burn marks in front of the fireplace.
You get the dirtiest carpets clean and they stay looking clean for years, stains do not come back months later.
Absolutely elegant and sanitary.
Your service technician was the most professional I've ever met. I have used a lot of carpet cleaners. He thoroughly explained your process and worked tirelessly without trying to "sell" me anything "on the side". No mention of anything extra that I needed to better clean carpets. I will, and already have, gladly recommend your service. The Nordstrom of carpet cleaning.
The little foam blocks to hold my furniture off the carpet while it dried were really cool and a nice touch.
My wife and I are extremely pleased with our recent carpet cleaning. Mr. Robert Keith was on time for his appointment and provided professional,friendly service. We won't hesitate to recommend Mr. Keith or Zerorez to our family and friends when then require your services. We consider your fees quite reasonable considering the professional level of service we received. We are extremely satisfied with the results - looks like we have new carpet! Thank You!
Stains came back. Carpet looks dirty. Come back and redo.
Extremely clean
I like that I don't have to worry about my kids or animals being on the carpets after they have been cleaned. Also, I've used many other carpet cleaning services and the stains stay away the longest when I use Zerorez!
We have a 20 yr old beige carpet! Many trails on it. Zerorez exceeded our expectations for the cleaning and treatment they provided. I won't say it looks brand new.....it could not be....but it is very very clean and fresh now. Friendly service.
No residue, no perfume smell, stays cleaner longer.
Your technician Carlos Zaragosa did a wonderful job, I am very pleased with the results, and my carpet throughout the house looks great. Carlos deserves to be rewarded.
Thank you.
Nearly all stains will come out and not return