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based on 34839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Robert Keith did an excellent job with my carpet. I thought I would have to replace my 12 year old carpet, but it looks great now. Thank you.
Very clean and fluffy carpets. And they are 20 yrs I'll
Old. 2nd time ive used zeroz. Wont use anyone elsd
Your follow up and warranty should stains return. Bryan our tech did a great job! Extremely likely to use again and recommend.
The serviceman was friendly and informative. The job was done quickly. My realtor wanted to know who I used.
He did a great job.
Does the job. Both times tech was very nice and did a good job.
to clean with soap.
The guys were personable, clean, neat, respectful of our home, on time and did a great job.
On time, consistent, friendly, and effective.
quality
zero residue, carpet dry in a few hours not days. Carpet feels clen.
The technician was wonderful with all processes - however my carpet was still very wet the next day. I was told 6 hours to dry. The carpet was cleaned on Saturday afternoon-Sunday morning I got up and opened the windows downstairs and sliding glass doors upstairs and turned on the ceiling fan and after 5 hours it was still wet-I feel that a better extraction process would be very beneficial.
Makes our carpets look brand new again! Best they have ever looked after a cleaning!
Robert was both knowledgeable and friendly. Plus he did an excellent job! The carpets look and smell great.
The cleaning is superior to soap cleaning and the people who provide the service are always well trained and very professional.
Technicians were very nice and did a nice job.
I was impressed with the professional quality of service that your Representative provided the knowledge and skill Gill demonstrated during the cleaning service.
No soap and our technician did a great job!
Friendly and quick service, carpets look and feel fantastic. Thank you!
Very professional and friendly service provided by your employee. I will continue to use your Company to clean my carpets!
YOUR REPRESENTATIVE WAS VERY FRIENDLY AND KIND. HE NOTICED MY HUSBAND, WHO IS 81 YEARS OLD, HAS PLACE
SLIDING PADS UNDER OUR SPINET PIANO, DINING ROOM TABLE, AND BUFFET TABLE. MY HUSBAND, DAVID, WANTED
EDUARDO TO START TO CLEAN BEHIND THE PIANO AND THE BUFFET, SO HE STARED TO PULL THEM OUT, AND EDUARDO
HELPED HIM. ALTHOUGH YOUR COMPANY SAID YOUR MEN WERE NOT TO MOVE ANYTHING, I DON'T WANT HIM TO
GET IN ANY TROUBLE, IT WAS A KIND AND HEARTFELT MISSION OF A VERY GOOD MAN. I CHECKED WITH COIT, AND
THEY DON'T HAVE ANY STIPULATIONS ABOUT NOT HELPING TO MOVE FURNITURE, BUT I CHOSE YOUR COMPANY DUE TO
BILL HANDEL'S RECOMMENDATION. ALSO, I RECOMMENDED ZEROREZ TO MY DAUGHTER, CORENE WESSELMAN, 11357 LEMMING STREET, LAKEWOOD CA. TO HAVE HER DUCTS CLEANED OUT. THANK YOU VERY MUCH, MRS Name removed (Name removed WICKHART)
They are effective.
On time. Tech, Brett, was friendly and helpful. He did a great job on getting the carpets clean and getting stains out. Have already recommended Zerorez to my office coworker.
Environmentally safe and no chemicals or residual odors.
Quality of the cleaning is very good. Our carpet is 20 years old and Zerorez takes the well worn track marks out and makes it look the best possible. The Zerorez technician was very good at explaining what could and could not be accomplished.
Tech is informative and helpful and carpet is clean as advertised
service agent couldn't have been nicer or more professional. He worked his tail off to make sure I had super clean carpet. Before I hired you I really didn't think the carpets would come clean. I was so impressed that what you were able to do
I had 3 services done. I received quotes from your company and a traditional carpet cleaning company. The price for your company was 3 times higher than the traditional company but I was willing to give it a try because of your environmentally friendly approach. The 3 services were carpet cleaning, grout cleaning and the cleaning of a sofa. The sofa came out clean and I was happy with the outcome. The carpet appeared moderately clean but wasn't anywhere near the level I was hoping for (Carpet is only 8 months old and still appears dirty in areas). The grout cleaning doesn't look like it was even done. It looks no cleaner then had I done it with a mop. Infact, I scrubbed a few areas with a sponge after the tech left and was able to get the area clean.
The product, results and the employees all deserve a 10.
I like that they are environmentally safe. I feel comfortable that my dog is safe lying on the floor after the cleaning service, and the carpets clean up very well with your products.