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based on 34662 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
They did a wonderful job as usual, very courteous and very thorough. We will use them again in the future. Great Job!!
Professional field staff, timely and provide good service.
Office staff also great to work with.
prompt and efficient
Hello,
I can't remember our technician's name, but it was for First name removed Ingredients, Inc. in San Clemente, CA. He was very professional and so accommodating. We will definitely use you again. The floor looks amazing and we are very happy. I believe someone else at the company sent in a rating this morning, but she was not here for the cleaning and was not able to see what an awesome job he did. I just wanted to let you know how happy we are.
Kendall Mauvezin
George did a good job, my carpets smell and looks great.
The product with no soap is the only way to clean carpeting. Love it. And the service is wide range.
The service was very professional and great care was taken to minimize the chance of damage to the walls and furniture in the house. All in all I think Zerorez has a good operation going for them both environmentally and professionally. I will be calling in the next 9 - 12 months for a re-clean...
Excellent service and results!
Service rep arrived promptly or early and called first. He was veryvery professional and courteous.
The carpets look great and the product dries quickly. Prices are reasonable.
Your representative was on time, polite, neat, clean, and worked the same. Our carpet in 2 of the bedrooms is OLD but looked so much better when he finished.
Jorge was really great and a pleasure to deal with! Only thing I would have like is for the carpets to be less wet. Took the better part of two days to dry. Otherwise, great.
The salesman was not as friendly or helpful in raising some of the furniture as last time.
Reached out to client to help with issue.
The technician was very accommodating, knowledgeable and thorough. The carpet is "spotless"... at least for awhile! We are always impressed with the Zerorez process.
The carpets and stains were very clean when they finished
and the promise of no return stains was wonderful:
The technicians are always very punctual and courteous . The process is fast and dries quickly. The carpets looks brand new every time and spots do not come back. I have used zerorez for about 4/5 years. I wouldn't think of using anyone else. I recommend to all my friends.
Great job, great service, I feel confident that there are no chemicals which is important to me. I will use your services again
Great service went above and beyond my expectations!!!
You are extremely reliable and do a great job!! Brett was great!
I don't feel that a specific area looked as clean as it normally does after zerorez came out before.
Reached out to client to resolve any issues.
you were late, I have spots on my carpet that I did not have before
Reached out to client to offer a resolution to these issues.
Courteous: Called to tell me when they were leaving and approximately when they would arrive. Careful and thorough!
I like the fact that my carpet looked really clean. One bedroom had some very dirty places and the end result was amazing. I have a dog and there was fur between the carpet and the moldings. That was completely removed.
the young man did an excellant job with the spots in my carpet but the normal soil in the traffic areas in the two bed rooms could have had a little more care taken. I was a little disappointed. This trip was not up to the par of my first cleaning. I probably would call you again but next time I would look at each room as it was finished. I have recomended you on several occasions but I would do so with caution to check each room before the cleaner leaves. I was pleased with how long my carpets stayed clean and I have 3 dogs that are in my house at will.
Reached out to client to offer resolution. Client is happy to use us again next time.
Go over a list of what will happen from start to finish once at the residence, before anything has begun
it works
carpets look great. very happy. Tech was super!
On time and very fast. My carpet looks great!
Fantastic results. I've used steam cleaners before, and was happy with the result, but with Zerorez, the carpet looks brand new. I even had problems closing one bedroom door because the carpet was so high.
natural, no mystery. The technicians really know about cleaning and are able to help me avoid making the future pet stains worse
I like the new prices. I like the quality of the cleaning. The technician was very professional and courteous. He was very good at customer service. I will use Zerorez again in the future.