Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 35218 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 3, 2013 — Rated 10 out of 10 by A.W. Zerorez Los Angeles
What do you like about our products and services?

I like the fact that my carpets stay clean longer
Report a concern   March 3, 2013 — Rated 10 out of 10 by Tony Higgins Zerorez Los Angeles
What do you like about our products and services?

Friendly and informative agents (Gil). Best results and proper time taken to prepare apartment for cleaning; corner protectors and blankets on hardwood. Will recommend to everyone from now on!
Report a concern   March 3, 2013 — Rated 10 out of 10 by R.K. Zerorez Los Angeles
What do you like about our products and services?

Results Last longer then any other carpet cleaning method I have used
Report a concern   March 3, 2013 — Rated 10 out of 10 by David Libby Zerorez Los Angeles
What do you like about our products and services?

They were prompt and courteous.He was explained every thing he was going do and went about it in an efficient and professional manner. We are very pleased with our association with your company and plan to have them out in the summer again. Thank you very much.
Report a concern   March 3, 2013 — Rated 10 out of 10 by Kristi Frisby Zerorez Los Angeles
What do you like about our products and services?

Quality, honesty
Report a concern   March 3, 2013 — Rated 10 out of 10 by Pat & Dave Key Zerorez Los Angeles
What do you like about our products and services?

Robert always goes above and beyond. He doesn't do as little as possible, he does a job as good as possible.
Report a concern   March 3, 2013 — Rated 10 out of 10 by Rheta Campbell Zerorez Los Angeles
What do you like about our products and services?

The carpet that I had cleaned is a very light color that was extremely dirty. I was abel to watch how zerorez removed all the dirt. It was amazing.
Report a concern   March 3, 2013 — Rated 10 out of 10 by M.E. Zerorez Los Angeles
What do you like about our products and services?

You arrive on time, you do a great job and it doesn't take all day. Also, the carpets dry very quickly. You are incredible. Never met Dennis before. He was terrific.
Report a concern   March 3, 2013 — Rated 10 out of 10 by Jim Governale Zerorez Los Angeles
What do you like about our products and services?

Fantastic service overall, and no leftover residue. Will gladly use zerorez again!!
Report a concern   March 3, 2013 — Rated 10 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

I WAS EXTREMELY PLEASED BY THE JOB DONE AT MY HOME BY YOUR TECHNICIAN (I MISPLACED HIS CARD BUT I BELIEVE HIS NAME MAY HAVE BEEN ALBERT BUT I COULD BE WRONG)HE DID A GREAT JOB AND WAS POLITE AND FRIENDLY AND MY RUG LOOKS GREAT
Report a concern   March 3, 2013 — Rated 10 out of 10 by Lynne Judson Zerorez Los Angeles
What do you like about our products and services?

The very courteous and nice service people and the fact that the cleaning really does work!!!
Report a concern   March 2, 2013 — Rated 10 out of 10 by Teresa A Warrington Zerorez Los Angeles
What do you like about our products and services?

Cleaning is outstanding. Great customer service.
Report a concern   March 2, 2013 — Rated 8 out of 10 by D.L. Zerorez Los Angeles
What could we do to improve?

You did a great job. It's more expensive than other places, and I don't typically recommend carpet cleaners to anyone.
Report a concern   March 2, 2013 — Rated 5 out of 10 by M.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Scheduling was a joke. After it was told to me that the truck could not make it. I was also told that I had to wait one week for an appointment. Even after I explained that my house was upside down and I was ready for the carpet to be cleaned. The next day when the man arrived mind you outside the time frame given to me but in the end the work was good. Just the office people need some help to deal with people.
Response from Zerorez Los Angeles:

I have addressed this in the office, outside of things we cant control we have learned from this.
Report a concern   March 2, 2013 — Rated 10 out of 10 by C.W. Zerorez Los Angeles
What do you like about our products and services?

Great results and the party that did the work was great. He made sure that we were happy and worked really hard. I hope we can have him next time!
Report a concern   March 2, 2013 — Rated 10 out of 10 by I.J. Zerorez Los Angeles
What do you like about our products and services?

The carpets stay clean for a long time.
Report a concern   March 2, 2013 — Rated 10 out of 10 by S.H. Zerorez Los Angeles
What do you like about our products and services?

Customer service, and completeness of the job.
Report a concern   March 2, 2013 — Rated 10 out of 10 by Lez Lomonico Zerorez Los Angeles
What do you like about our products and services?

The technician, Dennis Kennedy, was very pleasant. He explained everything to us and made some very helpful suggestions. The carpet look better now than when it was installed. The area carpet looks great too.The tile cleaning is fantastic. Very please with the work and service.
Thank you,
Luz
Report a concern   March 2, 2013 — Rated 8 out of 10 by M.C. Zerorez Los Angeles
What could we do to improve?

Give the customer the best deal available on the date. The promotion I heard on the radio the day of the service would have saved me $60. Dennis, the technician who did the work, was very professional and personable.
Report a concern   March 2, 2013 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

The person, Albert Nila, is a perfect and fabulous representative for ZEROREZ. GREAT customer service, He is informative and energetic and you are lucky to have him as an employee.
Report a concern   March 2, 2013 — Rated 10 out of 10 by J.C. Zerorez Los Angeles
What do you like about our products and services?

Albert worked very efficiently. He was polite and conscientious. I will request him the next time I call Zerorez. He did a
a great job removing the stains in my carpet.
Report a concern   March 1, 2013 — Rated 10 out of 10 by Michael Totaro Zerorez Los Angeles
What do you like about our products and services?

excellent technician
Report a concern   March 1, 2013 — Rated 10 out of 10 by S.D. Zerorez Los Angeles
What do you like about our products and services?

I love the results and the professionalism of the employees
Report a concern   March 1, 2013 — Rated 10 out of 10 by Linda Albers Zerorez Los Angeles
What do you like about our products and services?

The final result is always good. The technicians are diligent and do a good job.
Scheduling is easy.
Report a concern   March 1, 2013 — Rated 10 out of 10 by S.G. Zerorez Los Angeles
What do you like about our products and services?

Gil was excellent! we have a very large home and he was able to handle it all! The carpets look wonderful~
Thank you!
Name removed
Report a concern   March 1, 2013 — Rated 10 out of 10 by N.R. Zerorez Los Angeles
What do you like about our products and services?

They clean carpets and rugs really well!
Report a concern   March 1, 2013 — Rated 10 out of 10 by L.A.C. Zerorez Los Angeles
What do you like about our products and services?

The service rep. was very polite and did a great job. I had to leave when he arrived and felt 100% confident that he would do the best job he could. He deserves a 10 as well!
Report a concern   March 1, 2013 — Rated 10 out of 10 by Ramona Carle Zerorez Los Angeles
What do you like about our products and services?

Hi Zerorez,
I would like you to know that I was totaly pleased with Georges profssional service. My husband and I sat right there and watched our couches get cleaned. There were no short cuts and they turned out beautiful. They looked and smelled like new. I would recommend zerorez and George to anyone.
Report a concern   March 1, 2013 — Rated 10 out of 10 by M.F. Zerorez Los Angeles
What do you like about our products and services?

Good service. Professional technicians.
Report a concern   March 1, 2013 — Rated 10 out of 10 by A.E. Zerorez Los Angeles
What do you like about our products and services?

The products and service you deliver are as good as advertised. Brian is a great technician, very helpful and always tries to please the customer. I have been very pleased with zerorez

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