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based on 34839 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpets look and smell clean, professional and knowledgeable technician, on time
No sticky soap residue.
I was very satisfied with your prompt service and the effectiveness of your cleaning products.
No smell safe for animals
Professional and courteous . Very satisfied with the outcome. I will definitely use them again
Attention to detail, professionalism, and courtesy workers
Clean. Safe product.
The carpeting is clean, takes only a few hours to dry (you don't soak the carpeting) and
the carpeting remains clean for several weeks (minus the dog hair).
Very professional and great product!
Larry was on time and he cleaned the carpets in a professional manner
Job,operator,equipment all excellent.
Safe to the environment, kids, and pets. Technicians are helpful, kind, and prompt.
Plastic slippers provided, things put under furniture legs to protect - however, this was not done this time.
Green products used.
We found Dennis to be a most responsible and hard worker. He was thorough and very efficient, a good representative for your company.
It turned out to be very well done. My carpets are very clean with no smell of chemicals, etc.
David Valencia did a thorough job. I certainly will recommend Zerorez to friends & family.
Keith was efficient, knowlegable and did a great job. We waited to have our carpets cleaned and will call again in a couple of months to have the hall and one room done again. My fault for using "cleaners" to try and clean!!!!
My carpet was a disaster, and I was a little skeptical that you guys wouldn't get the job done to my satisfaction. You guys exceeded my expectations and then some and I am definitely a satisfied customer and would recommend you to friends and family!!! Thank you.
We had Jose that cleaned our carpet and he did a great job
No chemicals; quick, friendly service
Guys are polite and do a great job.
The service was excellent. Carpet looks great. Larry Sanders was efficient and personable.
Name removed
Service was great. Liked the way it cleaned the carpets. This is the first time I have used your service. The carpets cleaned were in in a rental of ours. They looked beautiful after the cleaning. Now it will be a test to see how long they will stay looking this good.
The teck was well trained.
Very good and thurough
Carpet comes out clean with no residue like other systems
Great job... only inconvenience is the dry time
no chemical use
My carpet looks almost new (its old). No soapy feel.
One thing I would recommend - I was not told there was a trip charge and didn't know it
until I got the invoice the next day. Also my carpet had ripples (I called and asked about
these and was told it was normal). Customer should be told this so that they don't freak out. I was told they did disappear one the carpet was dry and they did.
The products are free of most chemicals so that is a big plus.
Your staff representative, David, was friendly and professional. I would request him again.
They were prompt and called just before arrival. They did a great job. I hab my carpets cleaned before and within a week you could not even tell they had been cleaned. I will definitely use them again.