What our clients think of us!

Everyone was extremely friendly and helpful. Especially answering all my questions and explanations of the process.

The carpet looks great! The technician was professional and treated my home with respect.

No soap!!! Carpets look great without residue. The guys were super knowledgeable and friendly! Thank you!

The ladies that answered the phone were nice and helpful.
The technician, Tom, was very professional.
I had a lot of questions for him. He was very patient and knowledgeable. It was obvious that he cares about his customers and the company he works for. I will definitely ask for Tom when we call Zero Rez in the futur.
Thank you for a great job.
Pierre

kind, on time, thorough, looks like new!

Friendly, no pressure to upgrade or buy more.

The best carpet cleaning I've seen. The spots that the tenant left disappeared and it looks new again. Very nice service man. I used ZeroreZ at home last yr and the spots that usually come back in a month are still clean. I wish you had locations in near mammoth so I could get by cabin done. I'll never go back to other cleaning services.

Robert was very through and did a wonderful job. Thank you.

Everything was handled professionally, clearly, on-time. I initiated an email and received a call back and it went smoothly from there.

IN some areas there was left a concentration of dirt along the wall and on sides of some, but not all, of the stairs, both next to the wall and on the fronts of the risers. When I asked about it the tech told me it was unpredictable and unavoidable. After he left I took a cloth and some water and scrubbed a few of those areas and substantial dirt came off. I couldn't get it all. But the point is that it appears it's clean-able with the right equipment and motivation. Perhaps there needs to be a small nozzle for getting into small tight spaces like this. I firmly believe it's possible to get it much cleaner than he did. In the other areas I was pleased, particularly how well the high traffic areas cleaned up.

Your technician (Dennis) was great (friendly, informative, etc.). Carpet looks fantastic. Will call Zerorez next time, and hopefully will get the same technician.

Technicians are friendly and service couldn't be better.

You came when you said and the technician was wonderful. The technician "Darrell" I believe, was very professional and did not waste any time.

Our technician Larry was great. He was very polite and likeable. He was running early for the schedule, he called to ask if we were ready for him and it was great to have the rest of the day free. The carpet cleaned up very well also.

Jason was very professional and explained everything to me. The booties were very helpful, made my life much easier, thanks....The carpet look great, only time will tell how long it will last and if the same spots come back. Yes I will refer your company.

The technician was great! But now the carpet is dry I have a big stain that was not there before ???? Very confusing??

The carpet doesn't look completely clean, but I didn't think it would. We'll probably just replace the carpet.

Yes, The entire experience is good, and Robert was awesome...Thank you

Techs are friendly and personable. The fact that only water us used is great too!

That all were very helpful and kind.

Everything! Your call center personnel is very helpful, the technician, Jose, was terrific, explained each step of the process and did a wonderful job. He was a total gentleman and did a fantastic job. You have a customer for life.

technicians are well-educated and professional. I have confidence in what they tell me. The company has a good reputation, and I feel I am getting quality. Yes I am willing to pay a higher price for quality and thats why I like zerorez. When people ask about your service, I tell them you are expensive, but in my mind, worth it

more competitive pricing for small jobs.

Carpet looks and feels great. I love that there is no residue left from the cleaning process, and how quickly the job was done.

Again like last time, I need an area at the side of the sofa re-done like last time, the guy could see it when he was here. It's not a traffic area and the last time when when it did this, your cleaning guy came back out and re-cleaned it and it disappeared. I'm not sure but I think it's because it's the area they start at to begin with and for some reason this happens. I could tell he was perplexed and didn't want to come out again. I'm selling my home and would like to carpet to look good. Thanks

The tech was professional and courteous.

The first technician who came to my home was insulting, rude and arrogant. Taking pictures in my home without permission was invasive and illegal. The second person, Larry Sanders was very nice and he tried to make things right but, unfortunately I lost a whole day, had lots of extra work and was forced to suffer unnecessary emotional distress which cannot be "made right."
I find your claim that you use only water and unlike other rug cleaning companies customers can drink the water,is deceptive. Yes, there is only water in the tank for the motorized tool but you spray chemicals from another receptacle. Most carpet cleaning methods use a machine that has a tank of clean water and a tank with a cleaning substance which the machine mixes.
To be fair you did get my carpets as clean as I could possibly hope for but I would have reservations about recommending a company who has in their employ a representative whose behavior is so out of line. In addition your prices are a bit high.

Call center was Helpful. Technician Named Dennis did a great job . By carpets are very clean. no soap rezadue. Look and feel clean. Dennis answered all my questions . And gave me tips how to keep carpet clean.
Thank you
Name removed

Quick cleaning/drying. . .great results/technician who was clean/polite/easily understood

Promptness, efficiency, affability, thoroughness, friendliness. I intended to call you today to compliment Keith and Brian (Bryan?)for the great job they did. Welcome to the Zerorez Team, Brian!

I like everything about Zerorez!

Ok to show my name, but no phone number or address or email address, please. Thanks