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based on 32806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The truck arrived on time, service was excellent, David was thorough and friendly. I like that your service is environmentally friendly and does not use chemicals.
Thank you.
First name removed Treacy
San Pedro
Great results, fast, friendly employees
The process is environmentally friendly and my carpets are clean!
My carpet was so clean and the pet smell gone.
The carpet and tile is very clean with no residue. The service is a little pricy, so I won't recommend it to people looking for a bargain.
They work.
It works best
Professionalism of technician Gil
Robert came to look at and work on a couple of stains that came up after a Zerorez carpet cleaning. He did an amazing job of getting the stains out!
Technician seemed knowledgeable, but did not pressure me to add services or products to the job. Carpet looked great when he finished. He worked hard to get spots out & seemed interested in making sure that I was satisfied with the outcome before he left. Overall I am happy with Zerorez.
Cleans well
I am pleased with everything, but i want to see if the carpet stays clean longer than other methods before i fully endorse you.
Robert did an amazing job at dyeing the white spots back to the original carpet in our family room! So happy and of course, the carpets look better than any other carpet cleaner we have had.
Very professional service, technician was professional, pleasant and well informed. The carpets look great too!
Gil was very professional, well groomed, and his work was very thorough. I really liked how he placed protectors at each wall corner and under all the furniture. I will highly recommend your company and I will be contacted you for my next carpet cleaning.
Thank you, Name removed
The no residue products used. Rugs feel cleaner and old stains don't return.
Thanks,
The process removes most stains and the technicians are always cordial and professional.
No chemicals. Easy to make an appointment (and was able to get one on a Saturday), technician showed up on time and was friendly, professional, and got the job done quickly. The results were wonderful.
Very professional and the results are the best!
The young man that cleaned my carpets was very professional and did a good job on the carpets. BUT he did NOT put protectors under the wooden legs of furniture after putting it back on wet carpet the way he said he would. He and I moved a recliner outside to get it out of the way, and he forgot to move it back it. He left it on the front lawn. I had to get a neighbor to help me move it back in the house. Also there were several spots on the carpet that were completely soaked with water - as if it were a spill. I had to use many paper towels and soak up the water several times to get it all up. Attention to detail would have made this a perfect experience - but it wasn't.
Very impressed with the results. Carpet looks really great. Wasn't expecting it to come out looking as good as it did.
Very happy with the results, professional and courtious.
Some of the stains have returned and now there's a big yellow spot in another place.
Tech was Great! Somewhat dissapointed in how much was able to be removed from carpet
No smells from chemicals. You can see the dirt lift out. Quick and efficient tech. Less drying time for carpet than with previous carpet cleaning companies. No discoloration from chemicals.
The care and complete attention to cleaning the carpeting.
Nick and Chris were the Zerorez employees who cleaned our carpting. They did an excellent job. They were helpful, efficient, professional and courteous - going the extra mile to make sure it was done right. The carpeting looks great. Thanks again Nick & Chris.
Technician was professional and efficient - ... our carpets look BETTER than when we moved in! Great Job!
We had silicone in our carpet that we never thought would come out. About 95% of it did!
Zerorez leaves no residue.
I will not use any other company other than Zerorez! Having experienced less than mediocre service, and staff, with other cleaning companies, the customer service is exemplary at Zerorez! From the initial phone appointment, to the emails, to the follow-up reminder calls, every company should take a leaf from your book in professionalism and down right "nice!" I have now used Zerorez for the third time, and have been equally pleased and impressed with your total package each time, establishing that this is not a fluke, but a practice representing your company. Bravo!