Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34664 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 16, 2013 — Rated 10 out of 10 by C.P. Zerorez Los Angeles
What do you like about our products and services?

Professional staff. Very thorough job done, including getting into corners and under the bed. Carpet looks and FEELS clean. No sticky residue feeling and no artificial smelling perfumes.

Report a concern   June 15, 2013 — Rated 9 out of 10 by V.S. Zerorez Los Angeles
What do you like about our products and services?

GREAT on both

Report a concern   June 15, 2013 — Rated 10 out of 10 by L.F. Zerorez Los Angeles
What do you like about our products and services?

it works

Report a concern   June 15, 2013 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Fast, chemical free, thorough.

Report a concern   June 14, 2013 — Rated 8 out of 10 by J.M. Zerorez Los Angeles
What could we do to improve?

The risers of the stairs are not as clean as they should be.

Report a concern   June 14, 2013 — Rated 6 out of 10 by C.W. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not disappointed. Things were good. I am not in a situation where
I would be asked by my friends for a recommendation.

Report a concern   June 14, 2013 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Services exactly as advertised, carpets look new!

Report a concern   June 14, 2013 — Rated 10 out of 10 by P.E. Zerorez Los Angeles
What do you like about our products and services?

The service is great and the product cleans better than any other that I have experienced.

Report a concern   June 14, 2013 — Rated 10 out of 10 by R.L. Zerorez Los Angeles
What do you like about our products and services?

the great job the guys do every time

Report a concern   June 14, 2013 — Rated 10 out of 10 by K.B. Zerorez Los Angeles
What do you like about our products and services?

very fast, professional, and friendly service

Report a concern   June 14, 2013 — Rated 7 out of 10 by J.R. Zerorez Los Angeles
What could we do to improve?

A more exact appointment time.

Report a concern   June 14, 2013 — Rated 10 out of 10 by M.S. Zerorez Los Angeles
What do you like about our products and services?

Professional, efficient and did a very good job.

Report a concern   June 14, 2013 — Rated 10 out of 10 by E.C. Zerorez Los Angeles
What do you like about our products and services?

I know my carpets have been cleaned without a doubt!!

Report a concern   June 14, 2013 — Rated 10 out of 10 by Rhonda Remland Zerorez Los Angeles
What do you like about our products and services?

carpets stay cleaner longer, like that there is no chemicals or soap residue

Report a concern   June 14, 2013 — Rated 10 out of 10 by Carol Haislip Zerorez Los Angeles
What do you like about our products and services?

Carpet stays clean longer. All the Zerorez people are extrememly nice and accommodating.

Report a concern   June 14, 2013 — Rated 10 out of 10 by C.A. Zerorez Los Angeles
What do you like about our products and services?

clean, professional and on time.

Report a concern   June 14, 2013 — Rated 10 out of 10 by P.P. Zerorez Los Angeles
What do you like about our products and services?

your staff is wonderful, they do a great job, I like that no soap is used and no yellowing occurs.

Report a concern   June 14, 2013 — Rated 10 out of 10 by S.K. Zerorez Los Angeles
What do you like about our products and services?

This is the first time i used you and its too early to tell.
I was not home when the the carpet was cleaned, but my wife thought the person did an exceptional job.

Report a concern   June 14, 2013 — Rated 10 out of 10 by L.A. Zerorez Los Angeles
What do you like about our products and services?

Timely , friendly, efficient. I think carpets stay cleaner longer than other methods

Report a concern   June 14, 2013 — Rated 10 out of 10 by K.A. Zerorez Los Angeles
What do you like about our products and services?

Service was great and product

Report a concern   June 14, 2013 — Rated 10 out of 10 by D.O.L. Zerorez Los Angeles
What do you like about our products and services?

Robert Keith did a beautiful job cleaning all the carpet in my house, and also a 20-year old club chair that looks like new. Knowing there are no harmful chemicals being used, was a relief to me and my 2 little dogs. I will certainly share Zerorez with friends and family.

Report a concern   June 13, 2013 — Rated 10 out of 10 by Richard VanWagenen Zerorez Los Angeles
What do you like about our products and services?

How clean the carpet feels after it is done....no slick residue. Also, thought you technician was excellent

Richard VanWagenen

Report a concern   June 13, 2013 — Rated 10 out of 10 by D.R. Zerorez Los Angeles
What do you like about our products and services?

Dennis is great!

Report a concern   June 13, 2013 — Rated 4 out of 10 by R.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Your truck was leaking oil and left some ugly oil stains in front of my home.

Report a concern   June 13, 2013 — Rated 10 out of 10 by Mike Juneau Zerorez Los Angeles
What do you like about our products and services?

It worked great!

Report a concern   June 13, 2013 — Rated 9 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

Have kids Eco friendly

Report a concern   June 13, 2013 — Rated 5 out of 10 by W.P. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Carpet cleaning was not nearly as thorough as in the past. I just phoned today to schedule a redo. Sorry to learn our technician has been sick. Glad Zero Rez is willing to come out and do the job again.

Report a concern   June 13, 2013 — Rated 4 out of 10 by D.C. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Instead of repeating how bad my carpets are because of dog pee which I already knew how bad they were, don't keep saying it and what you wont do or wont guarantee I got it once just clean them like I asked in the beginning without guarantee and treating me like I live in a dive of a home. My home is a beautiful home and yes my puppy was hard to train I get it.

Response from Zerorez Los Angeles:

Issue Resolved.

Report a concern   June 13, 2013 — Rated 10 out of 10 by C.H. Zerorez Los Angeles
What do you like about our products and services?

Your technician was very personable, efficient, and polite. The product left our carpet feeling very soft and like new without a hard, chemical feel.

Report a concern   June 13, 2013 — Rated 10 out of 10 by Lois Sparling Zerorez Los Angeles
What do you like about our products and services?

No soap or detergent
Not toxic to my dogs or grandkids
Really gets the carpet clean
Friendly service
Great price


Privacy Policy