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based on 32806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
On time, very professional and the carpets look brand new! I have already recommended zerorez to family and friends!
Your technician Tom did a very good job.
Your guys were quick and effecient. Got to work right away and were in and out of the house quickly while also doing an amazing job cleaning the carpets. Former tenants had three dogs in the house and they were able to get the smell out of all the bedrooms thank goodness.
On time, professional.
The no chemicals or residue left in the carpet
Friendly, efficient, clean service. Very professional.
I appreciated the fact that Gil was there on time and was very professional.
lasts a long time and very friendly
I've used many other services and Zerorez is the Best! I'll definately use you again for my next carpet cleaning needs. Please know that your technician Brian is the kind of employee I'd want to have working for me, a real credit to Zerorez. He was friendly, always smiling and explained every step he was taking in the cleaning process. And he completed the job thoroughly in record time. I also liked the way he phoned when he completed his prior job and told me when he would arrive. This young man is a gem.
Service tech are very professional. THe product is great and I like the fact that it doesn't take the carpet 2 days to dry
Jorge was fantastic! He took time to explain what he would be doing and what to expect from the process. Our expectations of the results on our flooring were far exceeded.
Friendly Service. Great Cleaning. And even better pricing. Our business loves using Zerorez!!!
Your technicians are always on time, clean and very polite. My carpet always looks great when they are finished..
Good service on going above and beyond and the results are fantastic. The office staff and techs are very efficient !
Professionalism, no soap, really courteous workers. The carpets really dried without problem.
I like the way the carpet got cleaned. The technician was a litle late due to traffic, but called. He was also very professional (name was Larry).
Your product did the job! But is was your service man who sold me on the professionalism of your company. Brian was very careful not to scratch my walls in my stair well, he explained every step of the procedure clearly to me and did it in a timely manner. If he is the standard for your company than I will be recommending Zerorez to anyone I hear needs their carpets cleaned.
Efficient On time. Livingston is great. Have used him 3 times in the last 18 mo
Like how the carpet looks
Tom was wonderful. He called 10 minutes prior to appt. He arrived on time. He explained the process and went straight to work. He answered all my questions. I had my carpets, hardwood floors and bathroom floor tiles cleaned. Everything looks brand new. I couldn't be happier.
I like that there are no chemicals, so I don't have to worry about allergies or my dogs
Great job was done is a professional manner.
no chemicals, great customer service and friendly drivers
Two words: the results. The carpet looks fantastic.
After I finally found you on the web. I emailed you and you responded in a timely manor. You called me back and explained the process to me over the phone. I set the appointment and the tech called me on the day to say he was in traffic. My mother was sick that day so it wasn't really convenient but the tech took that in consideration and was acommidating. I like the fact you don.t use chemicals. I was amaized that he got all the stains out. He explained what he needed to do and especially the protective coating to help with future stains. I have already referred some friends. Thank you Dennis for all your hard work and professional attitude.
Service was quite expensive. I paid more than $230 for my condo, while my sister who hired a regular soapy carpet cleaning service the same week, paid $99 for TWICE AS MUCH SQUARE FOOTAGE. We will be comparing wear. I thought I was getting a deal, but the service cost more than expected. I was very pleased with the result but can not afford to do this very often. Livingston, the technician was a personable fellow, and was a pleasure to have in my home.
ROBERT IS A GREAT TECHNICIAN HIS MOST RECENT ASSISSTANCE WAS MUCH APPRECIATED.
THANK YOU,
Name removed
I was really happy with the service. The guy who came out was helpful. I think I was expecting my carpet to look a little more clean. But... when my husband came home he thought it looked like it was brighter. (lighter) So, I think maybe with all the wear and tear it gets it was the best that could be done. It is a lot softer. I think what I am really looking to see if it stays cleaner longer without a lot of residue. First name removed
The only service I have used is your carpet cleaning and my carpets look great. Customer services was great, we had to reschedule our appointment and everyone was very friendly and helpful. Robert Keith, our technician, represented your company very well.
Hopefully it will last longer this time.
I had spots remaining after cleaning so I called and they came back out to redo the carpet area that needed more attention