Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32806 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 17, 2012 — Rated 10 out of 10 by B.O.B. Zerorez Los Angeles
What do you like about our products and services?

Prompt, dependable, cooperative, polite and professional.

Report a concern   November 17, 2012 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Everything. Always a quality job by professionals.

Report a concern   November 17, 2012 — Rated 10 out of 10 by B.K.C. Zerorez Los Angeles
What do you like about our products and services?

After the Zerorez visit our carpets were like new! In fact, it's been over a week and the carpet still looks as good as the day they were cleaned! We will definitely be using Zerorez again!

Report a concern   November 17, 2012 — Rated 8 out of 10 by S.P.S. Zerorez Los Angeles
What could we do to improve?

Our carpets typically look very good after the cleaning. This time it cost more than I was quoted and a few spots came back a couple of days later, but overall I like your product.

Report a concern   November 17, 2012 — Rated 10 out of 10 by C.D. Zerorez Los Angeles
What do you like about our products and services?

Marceil our technician was on time, pleasant and informative. The carpets came out beautifully. Thank you.

Report a concern   November 16, 2012 — Rated 10 out of 10 by F.M. Zerorez Los Angeles
What do you like about our products and services?

I AM IMPRESSED WITH NO RESIDUE LEFT ON MY RUGS. THEY FEEL AND LOOK CLEAN.
I WAS ALSO IMPRESSED WITH BRIAN AND THE WAY HE TACKLED THE JOB. VERY COURTEOUS AND PROFESSIONAL.
THANK YOU

Report a concern   November 16, 2012 — Rated 0 out of 10 by D.S. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The actual cost was twice the price quoted.
The service representative was not nice, he provided horrible customer service.
It took 3 days for the carpet to dry.
They did not remove any of my spots even though your ad said you removed all stains. In fact, the rep said, they could not remove stains.
It was a total waste of my money and I will not use your services again.

Report a concern   November 16, 2012 — Rated 10 out of 10 by C.M. Zerorez Los Angeles
What do you like about our products and services?

Clean

Report a concern   November 16, 2012 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

No chemicals are used.

Report a concern   November 16, 2012 — Rated 10 out of 10 by B.B. Zerorez Los Angeles
What do you like about our products and services?

Carpet comes out clean without chemicals

Report a concern   November 16, 2012 — Rated 10 out of 10 by M.H. Zerorez Los Angeles
What do you like about our products and services?

Livingston is so friendly and does a great job!

Report a concern   November 16, 2012 — Rated 10 out of 10 by M.B. Zerorez Los Angeles
What do you like about our products and services?

It actually works. The carpets are clean. Tom was very nice and informative. I also asked him to clean the carpets in my car.

Report a concern   November 16, 2012 — Rated 10 out of 10 by R.R. Zerorez Los Angeles
What do you like about our products and services?

Type of cleaning and quick drying. Not much in preperation to be done before cleaning

Report a concern   November 16, 2012 — Rated 10 out of 10 by Lori LaBruna Zerorez Los Angeles
What do you like about our products and services?

They work!!!

Love Robert. He's a genius. Hold on to that guy!

Report a concern   November 16, 2012 — Rated 10 out of 10 by Lois Stentz Zerorez Los Angeles
What do you like about our products and services?

You CLEAN my carpets

Report a concern   November 16, 2012 — Rated 9 out of 10 by Martha Usrey Zerorez Los Angeles
What do you like about our products and services?

I had a problem with my cat having accidents on the carpet. The stains didn't come out but the odor did. He came on time and was very professional.

Report a concern   November 15, 2012 — Rated 8 out of 10 by P.H. Zerorez Los Angeles
What could we do to improve?

My carpets look great, and the technician Bryon was very friendly. I only concern I had was the exhaust fumes from the large Zerorez truck that was running the whole time (1hour) that my carpets were being cleaned. Due to the fact that my garage needed to be opened to bring the hoses thru the house and my kitchen door was also opened and therefore gas exhaust fumes were coming into the house. Not good at all due to the fact that I have allergies and sinus problems. When you have a truck leaking gas fumes doesn't seem like a GREEN BUSINESS.

Report a concern   November 15, 2012 — Rated 10 out of 10 by S.T. Zerorez Los Angeles
What do you like about our products and services?

No soap, quick, friendly and competent personnel.

Report a concern   November 15, 2012 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

Carpets are extremely clean and relatively dry

Report a concern   November 15, 2012 — Rated 2 out of 10 by R.G. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

I do not believe that the technician used a sealer gaurd on the carpet after cleaning as advertised on the radio. When questioned he claims he did but I believe he was using a cleaning solution that he sprayed before using the steamer. I paid almost twice the price that I pay other cleaning services and I am not sure it is worth the price. Please do not have Marcel, the technician, call me.

Report a concern   November 14, 2012 — Rated 10 out of 10 by A.I. Zerorez Los Angeles
What do you like about our products and services?

YOU ARE ALL VERY FRIENDLY AND SERVICE MINDED AS WELL AS EFFICENT. JOSE DOES A VERY, VERY GOOD JOB AND HE IS VERY CARING TO DO SO. ROXANNE ALWAYS SERVICES ME VERY WELL. KEEP UP THE GREAT SERVICE. THANK YOU!! BEST, LINDA

Report a concern   November 14, 2012 — Rated 10 out of 10 by J.M. Zerorez Los Angeles
What do you like about our products and services?

Tom was on time, professional and courteous.

Report a concern   November 14, 2012 — Rated 10 out of 10 by M.D. Zerorez Los Angeles
What do you like about our products and services?

I love no soap and superb job that your technicians do.

Report a concern   November 14, 2012 — Rated 10 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

David and Ricky were professional and personable. The quality of work was top notch. They arrived on time, early in fact, and generous with their time.

Report a concern   November 14, 2012 — Rated 10 out of 10 by Robert Schueller Zerorez Los Angeles
What do you like about our products and services?

You responded quickly to the phone call and did an amazing job for a great price! God Bless you! Bob and Lisa Schueller

Report a concern   November 14, 2012 — Rated 10 out of 10 by P.W. Zerorez Los Angeles
What do you like about our products and services?

Every one is very friendly and you have great service

Report a concern   November 14, 2012 — Rated 9 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Although we had to reschedule my appointment because you overbooked the day I was confirmed (and I wasn't pleased about it), I was very happy with the professional way Livingston cleaned my carpets.

Report a concern   November 14, 2012 — Rated 10 out of 10 by D.B. Zerorez Los Angeles
What do you like about our products and services?

this was z/rez 3rd visit..i like the results..the last technecian here did an excellent job...i think his name was Brett?

Report a concern   November 14, 2012 — Rated 10 out of 10 by R.C. Zerorez Los Angeles
What do you like about our products and services?

I feel like it gets cleaner with less water in the carpets.

Report a concern   November 14, 2012 — Rated 10 out of 10 by Chris Vieira Zerorez Los Angeles
What do you like about our products and services?

Fast, effective and very professional, thank you.


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