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32806 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything. Always a quality job by professionals.
After the Zerorez visit our carpets were like new! In fact, it's been over a week and the carpet still looks as good as the day they were cleaned! We will definitely be using Zerorez again!
Our carpets typically look very good after the cleaning. This time it cost more than I was quoted and a few spots came back a couple of days later, but overall I like your product.
Marceil our technician was on time, pleasant and informative. The carpets came out beautifully. Thank you.
I AM IMPRESSED WITH NO RESIDUE LEFT ON MY RUGS. THEY FEEL AND LOOK CLEAN.
I WAS ALSO IMPRESSED WITH BRIAN AND THE WAY HE TACKLED THE JOB. VERY COURTEOUS AND PROFESSIONAL.
THANK YOU
The actual cost was twice the price quoted.
The service representative was not nice, he provided horrible customer service.
It took 3 days for the carpet to dry.
They did not remove any of my spots even though your ad said you removed all stains. In fact, the rep said, they could not remove stains.
It was a total waste of my money and I will not use your services again.
Clean
No chemicals are used.
Carpet comes out clean without chemicals
Livingston is so friendly and does a great job!
It actually works. The carpets are clean. Tom was very nice and informative. I also asked him to clean the carpets in my car.
Type of cleaning and quick drying. Not much in preperation to be done before cleaning
They work!!!
Love Robert. He's a genius. Hold on to that guy!
You CLEAN my carpets
I had a problem with my cat having accidents on the carpet. The stains didn't come out but the odor did. He came on time and was very professional.
My carpets look great, and the technician Bryon was very friendly. I only concern I had was the exhaust fumes from the large Zerorez truck that was running the whole time (1hour) that my carpets were being cleaned. Due to the fact that my garage needed to be opened to bring the hoses thru the house and my kitchen door was also opened and therefore gas exhaust fumes were coming into the house. Not good at all due to the fact that I have allergies and sinus problems. When you have a truck leaking gas fumes doesn't seem like a GREEN BUSINESS.
No soap, quick, friendly and competent personnel.
Carpets are extremely clean and relatively dry
I do not believe that the technician used a sealer gaurd on the carpet after cleaning as advertised on the radio. When questioned he claims he did but I believe he was using a cleaning solution that he sprayed before using the steamer. I paid almost twice the price that I pay other cleaning services and I am not sure it is worth the price. Please do not have Marcel, the technician, call me.
YOU ARE ALL VERY FRIENDLY AND SERVICE MINDED AS WELL AS EFFICENT. JOSE DOES A VERY, VERY GOOD JOB AND HE IS VERY CARING TO DO SO. ROXANNE ALWAYS SERVICES ME VERY WELL. KEEP UP THE GREAT SERVICE. THANK YOU!! BEST, LINDA
Tom was on time, professional and courteous.
I love no soap and superb job that your technicians do.
David and Ricky were professional and personable. The quality of work was top notch. They arrived on time, early in fact, and generous with their time.
You responded quickly to the phone call and did an amazing job for a great price! God Bless you! Bob and Lisa Schueller
Every one is very friendly and you have great service
Although we had to reschedule my appointment because you overbooked the day I was confirmed (and I wasn't pleased about it), I was very happy with the professional way Livingston cleaned my carpets.
this was z/rez 3rd visit..i like the results..the last technecian here did an excellent job...i think his name was Brett?
I feel like it gets cleaner with less water in the carpets.
Fast, effective and very professional, thank you.
Prompt, dependable, cooperative, polite and professional.