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based on 34663 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
great results, professional workers and no soap.
We like Robert! He's the best!
When you clean my carpets they are soft and fluffy just like when the carpet was first put in
Customer service !!!! Is outstanding !!!!! My only wish is that you would find again solution to remove slurpee red stains :(
The guy who came out was very professional, quick, and friendly.
The products are clean and there was no odd smells after cleaning. The carpet is very soft to walk on.
The professional and courteous way your technicians handle your business. Complete knowledge of the situation.
The service guys have always been friendly efficient and really do an amazing job getting the carpet clean.
Services were very personable and efficient with no leftover smells or perfumes. The carpet looked great and I was very pleased with the courtesy I received and the explanation of the services and results. The carpet dried in the time given.
The fact that you don't use chemicals and I have used Zerorez twice in the last 9 months to get rid of the bad chemicals and smells from previous carpet cleaners that were making me sick. Unfortunately the last technician wasn't as good as the first one who came out but I would only use Zerorez and next time will ask for a different technician.
Always show up on time and do excellent work. Brian (who had shoulder injury) who cleaned the carpets at our office did exemplary work.
Stain removal on white carpets
I like that there are no harsh chemicals or soap build up left in cleansed (treated surfaces) yet the end product is just as clean. The technician was great. I am very picky & he was completely understanding & asked that I let him know if any of the surfaces were not up to my standards & that he would be happy to go over those areas again. That is what I call good service!
Larry was professional, on time, and did
A great job. Thank you for the great service.
great job, nice man and helpful
Competence and affability of technician. End result of process.
Larry did a fantastic job. He was on time, he called to let me know when he would arrive.
He was professional and polite. Thank you!
Client accidentally selected a 2 instead of a 10. She kindly asked us to resubmit so she could get it right. hehe... mistakes happen to the best of us sometimes. Have a good weekend!
Robert did an excellent job. Would like for Robert to do all future cleanings at my home.
It works! We have had Zerorez out several times and are very pleased with the results! The tech who did the cleaning (Dave?) was professional and courteous and did a great job.
Cleans very well.
Not enough experience yet to offer an opinion
The customer service was wonderful!
Great customer service and Dennis, the technician was even better. He was very knowledgeable and explained the process and the additional services. Would definitely recommend Zerorez especially due my experience with Dennis.
The representative that conducted the cleaning did an excellent job! Very satisfied with results.
I like the fact that there's no chemicals used. My carpet looks great!
Customer service was great. I don't have much to compare to, as far as stain removal goes, but there were a lot of stains still left. It seemed like his machine was struggling near the end and left oil in my driveway.
The carpet was soft and clean next day.
Very happy with professional service. I like the special cleaning process does not leave soapy residue. Anyone cleaning their carpets should use Zerorez.
It's very expensive, even for "green" carpet cleaning.
dont soak the carpet so much! Still wet after 2 days
We have always had good service. The one time that we had someone who was new to carpet cleaning, we called about all of the streaks in the carpet, and ZEROREZ came back and cleaned it up.