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32806 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Polite, friendly and efficient staff. Carpet looks clean and I like that there is no chemical smell after cleaning.
David Valencia was an excellent technician!
no chemicals Gil, the technician was very professional
friendly, show up on time, no residue, carpets look great, techs go above and beyond.
My furniture looks beautiful now, they came on time and were very helpful and knowledgeable on fabrics and how to clean them. Very polite and nice. I will use you again and have told many of my friends and family.
Technicians are very knowledgeable, professional, and helpful. The carpets look great after being cleaned and stay clean longer than after other cleaning methods I've used.
smell, on time service, effort to deal with specfic problems.
your no soap method
Email information about your employees and services was helpful. The technician was very thorough in describing services he was going to perform and condition of carpet and what we could expect. It took over night before carpet was completely dry.
Great results and my service person was friendly and knowledgeable.
Our carpet was a disaster zone, the house smelled like dog and it was so embarrassing I didn't want friends in the house. Now the carpet looks new and the house smells great! Thanks Zerores!!!!!!!!
I had a big coffee stain on my carpet. A whole cup full. It had been there for a year and a half. Your tech made it go away. he said that it might come back. So far so good. I can see a little partial halo but other wise it is perfect. Thanks again.
They did a very thorough job, came right on time and worked efficiently.
So far, I have never been disappointed...
I like how the carpet look and feel brand new after it is cleaned by Zerorez.
adjust packages instead of by room only to incude cursory high traffic areas etc.
Get creative.
Our technician and the fact that he always does a great job above and beyond.
Your technician Dennis Smith was absolutely professional. He came right in, put down pads to protect my hardwood floor and corner protectors for my furniture. (something I had NEVER seen before). I will definately use your service again, because of him. You don't mind paying for something, if you're getting good service and I have since referred your company to a couple of my friends.
The technician was very accommodating. The floors came out so clean and the carpet looks great and dried quickly.
The rep really took his time and explained what he was doing to treat the stain. He was very professional and excellent customer service.
Very friendly and professional.
I was especially impressed with the amount of time it took to clean the carpet. My carpet looks like new again.
Thanks.
Fast courteous and efficient.
The absence of soap and odor was very beneficial for my wife as she has asthma. The thoroughness of the cleaning was impressive, and it dried very quickly. We were very happy with it all.
Fast, effiecent and Clean
Price was higher than expected
I loved that the I didn't have to worry about residue or chemicals but the carpet was very wet in certain areas afterward, like it had been thoroughly suctioned.
Your product works grate, and your pricing is fair. Also your service tech. Was a pro, and did a grate job. Thank you so much.
Industrial strength equipment. Minimal chemical.
Dennis was extremely thorough and did a beautiful job on our carpets. They look Amazing!!!!