Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32806 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 10, 2012 — Rated 10 out of 10 by Susan Mekeel Zerorez Los Angeles
What do you like about our products and services?

Dennis was extremely thorough and did a beautiful job on our carpets. They look Amazing!!!!

Report a concern   November 10, 2012 — Rated 10 out of 10 by S.P. Zerorez Los Angeles
What do you like about our products and services?

Polite, friendly and efficient staff. Carpet looks clean and I like that there is no chemical smell after cleaning.

Report a concern   November 10, 2012 — Rated 10 out of 10 by Lauri Blanchard Zerorez Los Angeles
What do you like about our products and services?

David Valencia was an excellent technician!

Report a concern   November 10, 2012 — Rated 10 out of 10 by T.S. Zerorez Los Angeles
What do you like about our products and services?

no chemicals Gil, the technician was very professional

Report a concern   November 10, 2012 — Rated 10 out of 10 by Sherri Glover Zerorez Los Angeles
What do you like about our products and services?

friendly, show up on time, no residue, carpets look great, techs go above and beyond.

Report a concern   November 10, 2012 — Rated 10 out of 10 by Patricia Behr Zerorez Los Angeles
What do you like about our products and services?

My furniture looks beautiful now, they came on time and were very helpful and knowledgeable on fabrics and how to clean them. Very polite and nice. I will use you again and have told many of my friends and family.

Report a concern   November 10, 2012 — Rated 10 out of 10 by K.F. Zerorez Los Angeles
What do you like about our products and services?

Technicians are very knowledgeable, professional, and helpful. The carpets look great after being cleaned and stay clean longer than after other cleaning methods I've used.

Report a concern   November 10, 2012 — Rated 10 out of 10 by L.S. Zerorez Los Angeles
What do you like about our products and services?

smell, on time service, effort to deal with specfic problems.

Report a concern   November 10, 2012 — Rated 10 out of 10 by W.B. Zerorez Los Angeles
What do you like about our products and services?

your no soap method

Report a concern   November 10, 2012 — Rated 10 out of 10 by H.H. Zerorez Los Angeles
What do you like about our products and services?

Email information about your employees and services was helpful. The technician was very thorough in describing services he was going to perform and condition of carpet and what we could expect. It took over night before carpet was completely dry.

Report a concern   November 9, 2012 — Rated 10 out of 10 by E.G.W. Zerorez Los Angeles
What do you like about our products and services?

Great results and my service person was friendly and knowledgeable.

Report a concern   November 9, 2012 — Rated 10 out of 10 by Tom Paule Zerorez Los Angeles
What do you like about our products and services?

Our carpet was a disaster zone, the house smelled like dog and it was so embarrassing I didn't want friends in the house. Now the carpet looks new and the house smells great! Thanks Zerores!!!!!!!!

Report a concern   November 9, 2012 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

I had a big coffee stain on my carpet. A whole cup full. It had been there for a year and a half. Your tech made it go away. he said that it might come back. So far so good. I can see a little partial halo but other wise it is perfect. Thanks again.

Report a concern   November 9, 2012 — Rated 10 out of 10 by N.D. Zerorez Los Angeles
What do you like about our products and services?

They did a very thorough job, came right on time and worked efficiently.

Report a concern   November 9, 2012 — Rated 10 out of 10 by Andrea and L.C. Gaston Zerorez Los Angeles
What do you like about our products and services?

So far, I have never been disappointed...

Report a concern   November 9, 2012 — Rated 10 out of 10 by A.A.L.C.G. Zerorez Los Angeles
What do you like about our products and services?

I like how the carpet look and feel brand new after it is cleaned by Zerorez.

Report a concern   November 9, 2012 — Rated 8 out of 10 by D.B. Zerorez Los Angeles
What could we do to improve?

adjust packages instead of by room only to incude cursory high traffic areas etc.

Get creative.

Report a concern   November 9, 2012 — Rated 10 out of 10 by M.A.H. Zerorez Los Angeles
What do you like about our products and services?

Our technician and the fact that he always does a great job above and beyond.

Report a concern   November 9, 2012 — Rated 10 out of 10 by B.K. Zerorez Los Angeles
What do you like about our products and services?

Your technician Dennis Smith was absolutely professional. He came right in, put down pads to protect my hardwood floor and corner protectors for my furniture. (something I had NEVER seen before). I will definately use your service again, because of him. You don't mind paying for something, if you're getting good service and I have since referred your company to a couple of my friends.

Report a concern   November 8, 2012 — Rated 10 out of 10 by E.D. Zerorez Los Angeles
What do you like about our products and services?

The technician was very accommodating. The floors came out so clean and the carpet looks great and dried quickly.

Report a concern   November 8, 2012 — Rated 10 out of 10 by A.P. Zerorez Los Angeles
What do you like about our products and services?

The rep really took his time and explained what he was doing to treat the stain. He was very professional and excellent customer service.

Report a concern   November 8, 2012 — Rated 10 out of 10 by Dave Edmunds Zerorez Los Angeles
What do you like about our products and services?

Very friendly and professional.

Report a concern   November 8, 2012 — Rated 10 out of 10 by P.M. Zerorez Los Angeles
What do you like about our products and services?

I was especially impressed with the amount of time it took to clean the carpet. My carpet looks like new again.

Thanks.

Report a concern   November 8, 2012 — Rated 10 out of 10 by A.F. Zerorez Los Angeles
What do you like about our products and services?

Fast courteous and efficient.

Report a concern   November 8, 2012 — Rated 10 out of 10 by S.M. Zerorez Los Angeles
What do you like about our products and services?

The absence of soap and odor was very beneficial for my wife as she has asthma. The thoroughness of the cleaning was impressive, and it dried very quickly. We were very happy with it all.

Report a concern   November 8, 2012 — Rated 10 out of 10 by B.R. Zerorez Los Angeles
What do you like about our products and services?

Fast, effiecent and Clean

Report a concern   November 7, 2012 — Rated 5 out of 10 by H.A. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Price was higher than expected

Report a concern   November 7, 2012 — Rated 7 out of 10 by B.S. Zerorez Los Angeles
What could we do to improve?

I loved that the I didn't have to worry about residue or chemicals but the carpet was very wet in certain areas afterward, like it had been thoroughly suctioned.

Report a concern   November 7, 2012 — Rated 10 out of 10 by E.S. Zerorez Los Angeles
What do you like about our products and services?

Your product works grate, and your pricing is fair. Also your service tech. Was a pro, and did a grate job. Thank you so much.

Report a concern   November 7, 2012 — Rated 9 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Industrial strength equipment. Minimal chemical.


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