Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 34663 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 7, 2013 — Rated 9 out of 10 by A.M. Zerorez Los Angeles
What do you like about our products and services?

My carpets look very clean and feel soft and fluffy. Stains on our stairs from normal wear and tear have disappeared as well as a water stain from a slab leak. I am very impressed with the job and Brett was very professional. We asked him to redo some of the steps that still appeared a little dirty and he readily agreed and they look really good!

Report a concern   June 6, 2013 — Rated 10 out of 10 by Jeff Monroe Zerorez Los Angeles
What do you like about our products and services?

FINALLY A CLEAN NON SOAPY FRESH SMELLING CARPET. WE HAVE USED MANY OTHER COMPANIES & YOU ARE THE BEST. I THINK YOUR MACHINE ACTUALLY PULLED OUT THE SOAP THAT THE OTHER CCOMPANIES LEFT BEHIND! BRETT OUR TECHNICIAN WAS KNOWLEDGEABLE & A SUPER HELP. ZEROREZ IS OUR NEW COMPANY!

Report a concern   June 6, 2013 — Rated 10 out of 10 by G.S.P. Zerorez Los Angeles
What do you like about our products and services?

Your service person Michael was very informative and worked quickly. He thoroughly explained everything to me and gave a couple of options to get the best results. We are very happy with Zerorez. My wife doesn't ask for a rug cleaner, she asks for a Zerorez.

Report a concern   June 6, 2013 — Rated 8 out of 10 by K.Q. Zerorez Los Angeles
What could we do to improve?

The carpet was matted down after cleaning/drying. It took some work to "fluff".
Not sure why this happened, I don't remember it happening before?
Does it mean that the carpet was not cleaned well enough?

Person who did the cleaning was very nice.

Report a concern   June 6, 2013 — Rated 10 out of 10 by J.P. Zerorez Los Angeles
What do you like about our products and services?

Carpet cleaning without the use of soap/detergent.

Report a concern   June 6, 2013 — Rated 10 out of 10 by A.C. Zerorez Los Angeles
What do you like about our products and services?

It is a great way to clean rugs.

Report a concern   June 6, 2013 — Rated 10 out of 10 by C.N. Zerorez Los Angeles
What do you like about our products and services?

They have less harsh chemicals.

Report a concern   June 6, 2013 — Rated 10 out of 10 by J.D. Zerorez Los Angeles
What do you like about our products and services?

Your representative, Marcel, is courteous, polite, knowledgeable, helpful and did and excellent job cleaning our carpets.

Report a concern   June 6, 2013 — Rated 10 out of 10 by A.A. Zerorez Los Angeles
What do you like about our products and services?

It is quick and the results are good. I would do it more often in my home since it is a one bedroom condo if it were about half the price.

Report a concern   June 6, 2013 — Rated 10 out of 10 by R.G. Zerorez Los Angeles
What do you like about our products and services?

Dennis was one kind in his knowledge and application of that expertise. The quality of the work performed was EXCELLENT!

Report a concern   June 6, 2013 — Rated 9 out of 10 by L.L. Zerorez Los Angeles
What do you like about our products and services?

You were able to come out to my apt. the same day that I called. I was given advanced notice of the time the serviceman would be at my property. He did a great cleaning job on my carpets.

Report a concern   June 6, 2013 — Rated 10 out of 10 by S.C. Zerorez Los Angeles
What do you like about our products and services?

Able to get grape juice stains out of my white carpet! Nice smelling and no residue.

Report a concern   June 5, 2013 — Rated 10 out of 10 by M.G. Zerorez Los Angeles
What do you like about our products and services?

Fast effecient and clean - you're set up and take down procedures left my home in great shape. Appreciated the calls to confirm the appointment and also the call 30 mins in advance of arrival.

Report a concern   June 5, 2013 — Rated 10 out of 10 by L.K. Zerorez Los Angeles
What do you like about our products and services?

Effective products and efficient services.

Report a concern   June 5, 2013 — Rated 10 out of 10 by D.W. Zerorez Los Angeles
What do you like about our products and services?

Great service
Great product.

Report a concern   June 5, 2013 — Rated 10 out of 10 by F.A. Zerorez Los Angeles
What do you like about our products and services?

Remove stains and they don't come back

Report a concern   June 5, 2013 — Rated 10 out of 10 by Karen Russell Zerorez Los Angeles
What do you like about our products and services?

It does what it says it does for a good price.

Report a concern   June 5, 2013 — Rated 10 out of 10 by Sandy Elvik Burch Zerorez Los Angeles
What do you like about our products and services?

I like the efficiency of the cleaning process-all of the spots on my carpet are gone. In addition the friendly and professional technician made the process enjoyable.

Report a concern   June 5, 2013 — Rated 4 out of 10 by A.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Not what I expected for the price, my regular carpet cleaner person did the same job. Still had a couple of carpet stains the cleaning person said would come out but didn't and my kitchen floor still had some spot on the grout that didn't come out. He will be back on Mon. to redo, so I'll see then hot the carpet and floor looks. Myn husband said the work was done to fast.

Report a concern   June 5, 2013 — Rated 10 out of 10 by P.B. Zerorez Los Angeles
What do you like about our products and services?

very good.

Report a concern   June 4, 2013 — Rated 10 out of 10 by Ralph Von Ossko Zerorez Los Angeles
What do you like about our products and services?

No chemical residue left on carpets

Report a concern   June 4, 2013 — Rated 10 out of 10 by A.R. Zerorez Los Angeles
What do you like about our products and services?

The technicians are extremely courteous, efficient and professional. My carpet never looked better! Zerorez removed stains left in by other carpet cleaners and the carpets stay clean longer. I'm definitely a fan!

Report a concern   June 4, 2013 — Rated 10 out of 10 by Denise Phillips Zerorez Los Angeles
What do you like about our products and services?

Cleaned everything very well! Smells fresh! Courteous service! Thank you very much!

Report a concern   June 4, 2013 — Rated 10 out of 10 by P.F. Zerorez Los Angeles
What do you like about our products and services?

non toxic. gets out the spots. makes carpet look almost new. Jose was a very professional technician.

Report a concern   June 4, 2013 — Rated 10 out of 10 by A.B. Zerorez Los Angeles
What do you like about our products and services?

everything was great

Report a concern   June 4, 2013 — Rated 10 out of 10 by Bret Stincelli Zerorez Los Angeles
What do you like about our products and services?

Proffesional, Great job on our carpets and you do saltillio tile cleaning and sealing.

Report a concern   June 4, 2013 — Rated 10 out of 10 by E.A. Zerorez Los Angeles
What do you like about our products and services?

service was fantastic and exceeded my expectations

Report a concern   June 4, 2013 — Rated 8 out of 10 by M.L. Zerorez Los Angeles
What could we do to improve?

Ask your operators not to dump their dirty water from the holding tanks on the clients driveways. We now have a huge stain on our driveway from the dirty water being dumped there.

Report a concern   June 4, 2013 — Rated 10 out of 10 by J.K. Zerorez Los Angeles
What do you like about our products and services?

Clean smell, professional service, on time, friendly staff, good cleaning job

Report a concern   June 4, 2013 — Rated 10 out of 10 by Leslie Shores Zerorez Los Angeles
What do you like about our products and services?

I like the fact that your company does not use harsh chemicals to clean my carpets. The technician shows up on time and is very professional - taking care to be gentle with the furniture. Your prices are very reasonable and I am happy to recommend Zerorez to anyone in need!


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