Zerorez Los Angeles
17815 Sky Park Circle, Suite A
Irvine
CA 92614
United States

Average rating: 9.5 out of 10 based on 32806 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 22, 2012 — Rated 10 out of 10 by D.H. Zerorez Los Angeles
What do you like about our products and services?

Great technicians, great service, quick.
Report a concern   November 22, 2012 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

We like the way the chemical treatment works to remove the sticky residual and resurfacing dirt that many other carpet cleaning processes regularly fail to eliminate. We also like the professional way your technicians conduct themselves during servicing appointments. They are prompt non-sense people who give good advise the get the jobe done well. Our Last visit on 11/20/12 by your technician Tom Nihan was just such an experience. His cleaning job thorough and excellent. The carpet and tiles were not only super clean but looked new again. Zerorez is the only carpet cleaning company we use. Thanks again.
Report a concern   November 22, 2012 — Rated 6 out of 10 by S.B.M. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

The person arrived 1 1/2 hours late then his machine did not work so he did not get started for another hour. It was almost noon before he got started for an original 9 am start. The only reason I did not give a 1 rating is because he clean one room free.
Report a concern   November 22, 2012 — Rated 10 out of 10 by Rosemary Christen Zerorez Los Angeles
What do you like about our products and services?

It does a fantastic job...and the men that have come to my home have really done a great job. Robert Keith is a magician...I had serveral spots on my carpet and he cleaned and dyed them perfectly. Tomalso did a great job cleaning my frniture and carpets.
Report a concern   November 22, 2012 — Rated 10 out of 10 by J.F. Zerorez Los Angeles
What do you like about our products and services?

Ease of making an appointment. 48 hour confirmation Trained technicians, courteous and professional. Always happy with the finished product whether it is clean carpets or linoleum. Anxious to try the tile/grout cleaning service.
Report a concern   November 21, 2012 — Rated 10 out of 10 by Fred Bear Zerorez Los Angeles
What do you like about our products and services?

Livingston did a great job. I recommend Zerorez to all my neighbors!
Report a concern   November 21, 2012 — Rated 10 out of 10 by Kathy Thelin Zerorez Los Angeles
What do you like about our products and services?

No chemical residue; technician was courteous & professional; I appreciated the corner guards for the walls & furniture
Report a concern   November 21, 2012 — Rated 10 out of 10 by John Pherrin Zerorez Los Angeles
What do you like about our products and services?

No soap used. Cleans the carpets thoroughly. Very professional.
Report a concern   November 21, 2012 — Rated 10 out of 10 by F.B. Zerorez Los Angeles
What do you like about our products and services?

No chemicals
Report a concern   November 21, 2012 — Rated 10 out of 10 by R.M. Zerorez Los Angeles
What do you like about our products and services?

Robert took a very difficult situation and was able to do a terrific job. thanks Robert
Report a concern   November 21, 2012 — Rated 9 out of 10 by L.N. Zerorez Los Angeles
What do you like about our products and services?

Excellent job cleaning, moving furniture and not wrecking any walls.
Report a concern   November 21, 2012 — Rated 10 out of 10 by J.R. Zerorez Los Angeles
What do you like about our products and services?

Albert was great. He is a great representative for you and very good customer service.
Report a concern   November 21, 2012 — Rated 3 out of 10 by S.T. Zerorez Los Angeles
How did we disappoint you and what can we do to make things right?

Your workmen did not qualitycheck their work and left a huge puddle in the hallway upstairs in the middle of the spac es they cleaned.
Report a concern   November 21, 2012 — Rated 10 out of 10 by M.W. Zerorez Los Angeles
What do you like about our products and services?

Spot treatments, helpful employees, ontime service and my carpets look great!!
Report a concern   November 21, 2012 — Rated 10 out of 10 by Jenny Fuller Zerorez Los Angeles
What do you like about our products and services?

honesty and thoroughness of your employee
Report a concern   November 20, 2012 — Rated 10 out of 10 by Debbie Stultz Zerorez Los Angeles
What do you like about our products and services?

Cleans my carpets REALLY well and does not attract dirt. Stays clean longer.
Report a concern   November 20, 2012 — Rated 10 out of 10 by Margaret Drew Zerorez Los Angeles
What do you like about our products and services?

Excellent service - professional employee - done in a timely manner - clean carpet yeah!
Report a concern   November 20, 2012 — Rated 8 out of 10 by J.R. Zerorez Los Angeles
What could we do to improve?

First, we really like the work that Brett does. He's a great asset to your company. My only suggestion for ZeroRez's improvement would be that the carpet is left very damp and I wish there were some way that the water could be better extracted so that you wouldn't have the LONG drying time to contend with. Thanks, Name removed
Report a concern   November 20, 2012 — Rated 10 out of 10 by D.M. Zerorez Los Angeles
What do you like about our products and services?

Prompt, throrough and very professional
Report a concern   November 20, 2012 — Rated 10 out of 10 by D.C. Zerorez Los Angeles
What do you like about our products and services?

The individual who performed our rug cleaning was excellent! A very nice young man who did a great job. I was totally impressed with his work.
Report a concern   November 20, 2012 — Rated 10 out of 10 by Denise Jones Zerorez Los Angeles
What do you like about our products and services?

The technician was professional a knowledgeable.
I have always believed that carpet cleaning left residue so I was happy to hear you were in Ventura county. I have heard about you for years on KFI but thought you were not in my area.
Report a concern   November 19, 2012 — Rated 10 out of 10 by P.T. Zerorez Los Angeles
What do you like about our products and services?

Brian was extremely friendly & efficient. He called earlier than our set appt' time & was able to start sooner.
My carpets have never looked so clean.

Name removed
Report a concern   November 19, 2012 — Rated 10 out of 10 by Dave Adair Zerorez Los Angeles
What do you like about our products and services?

good as advertised. Dennis Smith was very thorough and efficent
Report a concern   November 19, 2012 — Rated 10 out of 10 by F.G. Zerorez Los Angeles
What do you like about our products and services?

Carpet seems really clean when they are finished
Report a concern   November 19, 2012 — Rated 7 out of 10 by K.A.F. Zerorez Los Angeles
What could we do to improve?

The first time no one called to say they would be late. Had to reschedule due to lateness.
Report a concern   November 19, 2012 — Rated 10 out of 10 by C.C. Zerorez Los Angeles
What do you like about our products and services?

The carpet is very clean and I am very pleased. The young man who did the work was very nice.
Report a concern   November 19, 2012 — Rated 10 out of 10 by B.E. Zerorez Los Angeles
What do you like about our products and services?

I love the fact that you don't use soap!! I seldom have a spot come back up. I have used you for years and wouldn't think of calling anyone else!
Report a concern   November 19, 2012 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

It was a great deal, and Dana, the guy who did the work, was excellent!
Report a concern   November 19, 2012 — Rated 9 out of 10 by I.C. Zerorez Los Angeles
What do you like about our products and services?

Ricky, your tech, was very good in making sure he got every corner and space. We got an appointment very quickly.
Report a concern   November 19, 2012 — Rated 10 out of 10 by L.C. Zerorez Los Angeles
What do you like about our products and services?

Excellent results, and excellent tech, Robert Keith

Privacy Policy