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32806 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We're very satisfied with the result of our very dirty carpet, to a very clean carpet. Now we can actually see that it is a yellow-gold color. Thank you
Good job consistantly
Carpet seems clean. I'm anxious to see if spots will reappear.
We love the no soap and no chemicals, and that you pull up the old soap residue out of the carpet when cleaning it. We also thought it was really interesting learning about the quality of the alkaline water that is used for cleaning, and how it's better than even our drinking water. It made it obvious that we chose the right company for the job.
We also love how easy you are to work with. Justin Lair has been fantastic and we hope we get more jobs involving cleaning carpets so that we can send more work your way.
The "green" aspect! Good for the carpet and environment!
Very professional and prompt service. Tech was very polite and careful in our home. Results were very satisfactory even though I was doubtful the carpet would come clean.
Everything!
I love you guys. I have used Zerorez twice in the last six months.
The service technicians have been very professional and friendly.
My carpets are wonderfully clean. My dog had puppies last September,and you can
only imagine what my carpets were like. Now you can not even tell there are
dogs in my home. Thanks again Zerorez!
The technician was great and I am very happy with the results.
Excellent service, pleasant & competent, technician.
the care and thoroughness with which zerorez reps perform their job
Livingston was courteous, knowledgable and his customer service skills are outstanding. hopefully the next time I utilize your services he will be available.
That I don't get my spots back and I don't have a dirt line next to my moldings. I also like the corner protectors
The service provider was very professional and knowledgable and he got the carpet clean with no soap.
Not harmful----------really get up spots!
Have already referred a friend.
Excellent customer service. Brian was prompt and professional. The carpets look brand new
Just always looks great!!
The gentleman who came out was exceptional. He understood immediately my concerns and performed the cleaning to my satisfaction.
Wonderful Will always use you
Technicians are clean, polite, on time and do a great job. I like that no chemicals are put into my rugs where my grandchildren play.
I have been extremely pleased with your product and service. Unfortunately I had aan incident and managed to get many grease marks on my carpet. At this time they have all disappeared and the true test will be if they return, I am keeping my fingers crossed.
Friendly, prompt, and you do an outstading job
No chemicals, and te they clean beautifully!
Everyone was very professional and courteous. Very pleased I chose your.company.
The odor of the carpet was OK, no chemical smell. So far carpet looks good.
Professional service great attitude well-dressed and a pleasure to have at my home .
The rugs are cleaner than other companies.
Great tech
Also a note when scheduling this appointment I mentioned I was referred by a friend. However, here name and contact information was never asked from me. How does she get the referral credit if you do not have her name? thanks
I appreciate the professionalism and friendliness of your company and staff. Marcel was excellent, showed up first thing in the morning and quality time cleaning a VERY dirty sofa. He is an asset to Zerorez. Thank you.