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based on 34666 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No soap, no chemicals, great customer service. My carpet looks and feels so clean. I wouldn't use any other carpet cleaner ever!
No soap.
Responsive.
It's all natural, no soap used, and service is always prompt, quick and efficient and always friendly.
Robert is amazing and the best technician. He makes sure he does the best job possible and explains everything.
Safe to use, cleans well,
The carpet looks like it did when we put it in three years ago. Food stains, rust stains, dirt are all gone, even the ones that I tried spot cleaning and have been there fornawhile. It looks amazing! We will definitely use Zerorez again.
Srv tech called ahead and arrived promptly, set right to work and was careful not to damage any walls or furniture. My 10 year old carpet looks brand new and we just completed a significant remodel so I thought they were ruined and needed replacement. Whatever is or is not in the WATER is sure works.
The work was bad this time. Couch stains still there and carpet still smells
The house smelled great and the carpet felt clean and not crunchy the service tec was on time and very curtious...
Excellent outcome, no residue, professional technician
The technicians are very professional and do a thorough cleaning. They have consistently confirmed the areas to be cleaned, along with any concerns or questions I have. I always get a reminder call the day before the scheduled cleaning and my request that the technician call with an estimated arrival time has always been honored.
I have been a Zerorez customer for several years and have been satisfied every time.
Jose did a great job. I would definitely request him next time!
Thanks for the opportunity to express my satisfaction.
The cleanliness of the carpet was good.
My carpet appears new!
Sam did a great job on one of the most humid days of the year!
When he finished the carpet was clean,even though he was drenched-shirt soaked through and through-and he continued and completed the job!
Will confidentially recommend your service to friends!
S.Anderson
He was nice, informative, and diligent in what he did.
Deep cleaning without the soap residue, and your technicians are great! Dana did a wonderful job cleaning my carpet.
Your technicians are knowledgeable, friendly, good customer service and get the job done quickly and leave no mess. Thank you and yes I do recommend ZEROREZ to my family and friends.
The technician was very good and my carpets look AND FEEL like new!!
No smell; no residue which is very important for a school. Clean cut polite technicians.
Good quality nice staff
Very thorough and honest
I liked the person who came to the house. Very nice and knowledgeable. Rugs came back with vibrant colors.
Great job!
I think your new way of pricing as well as letting the customer decide which areas need cleaning the most is a step in the right direction. However, I also think that some areas need pre-spotting, not all, and the technician has to determine this. I'm sure a customer would not mind paying a little extra for this.One area in our master bath still has a stain. You have always had an "edge" in carpet cleaning because you get all the spots and they don't return. This is what gives you returning business.
Robert did a good job. I would definitely ask for him again
Thank you,
Name removed
Fast dry clean, soft carpet, no residue
ZeroRez is always on-time and the technicians do a thorough, professional job. My carpets look great and stay cleaner longer.
Great customer service, reasonable pricing.
Dennis was very professional.
The carpets look amazing! However, the young man who cleaned them left at 4:00PM and the carpets were still wet at 1 in the morning the next day and even in the afternoon, 24 hours later, in some places. I didn't expect that as I had heard on the advertisements that they would be dry in a couple of hours. Not sure if it is typical for them to be wet for so long. So, I would recommend Zerorez but have to tell my friends to be aware of how long before they are dry.
Good results along with professional work.
Jorge was great to work with and anxious to please. Even before vacuuming, my carpeting looks a lot better... there are still a couple of questionable areas remaining in the master bedroom that may vacuum out.
I definitely will recommend Zerorez.
Your product and customer service is great. My carpets look amazing. Brett was very courteous and personably.
I will defintely use your service again.