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based on 32806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was really helpful, genuinely concerned with doing a beautiful job. He also gave me advice on how to maintain my tile floor and carpet.
Service person David was throrough and very friendly but professional. Took time to make sure things were done right.
He did mention some added on fees that were not mentioned over the phone. The extra fees for treatment if the carpet hadn't been cleaned in 6 months need to be mentioned over the phone when the appointment is made so the service person is not suprising you with them.
The entire process was quick and efficient and the carpet looks great
courteous technician, safe products
The service was great. David was very knowledgeable about the product and carpet.
Brian, the tech was so pleasant to talk with and have in my home. He worked hard to make sure I was satisfied. I find this to be true of your service people...they are prompt, friendly, hard working and I believe in your cleaning system.
Great service great value great results!
The carpets were well cleaned. Chris, the service tech was knowledgable , personable and efficient.
professional, on time and very good in communicating time of arrival.
I love the fact that my carpet looks like new after Zerorez cleans it.
Easy to deal with; good quality work.
Efficient, professional, reasonably priced. Like the use of alkaline water rather than steam.
We have what is now a 19 year old carpet that, thanks to Zerorez over the years, still looks quite presentable.
The price I was quoted over the ph was not what I ended up paying. I was really specific at trying to describe the size of the areas. I was informed that zero res is not stingy with respect to "exact"square footage. It turns out you are. You should either come out and measure before making promises.
The quality of work always exceeds our expectations. We have been a customer for over 10 years.
Great environmental positioning, yet equally professional! Well done.
They do a good job.
simple no chemicals & really works
Cleans so well, no soap left behind to leave the carpet stiff. Your technician I had clean the carpets was an expert and very thorough and made sure I was happy when he was done. I was very happy!!
Technicians are polite and hard working. Carpet looks great for it's age!
I like Robert the technician that came out. He was fantastic and will utilize him again
Courteous technicians - Brett was very friendly and hard working
The job he did was complete.
Results are outstanding without using harsh chemicals or soaps that leave residue to attract more dirt. Capable technicians, on-time for appointments, easy to get phone estimate and actual charges matched estimate exactly. Floors are clean and house actually smells clean and fresh.
First name removed
(OK to use my first name and comments. No last name or other identifying info.)
Everything is done thoroughly and with care. My carpet looks like new again!
No chemicals:)
No soap, very effective cleaning, job done well.
No chemicals or soap. Very clean carpets. Thank you
The carpet seems to stay cleaner looking for a longer time. Robert was able to get a red wine stain completely out.
Quality of service, professional and friendly technicians.
No soapy mess!!! Stains don't return.