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based on 32806 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Leaves carpet clean and very soft.
Green cleaning and great results
You missed a small area ( 2ft x 2ft) in our family room that needed to have one loveseat moved to get it. I was told when I ordered the service that it would not be problem.
efficient, clean, good customer service (Bryan)
upfront quote and friendly service (no pressure in home upgrades)
efficiency and effectiveness
We had the special pet treatment and the carpet still smells like urine. We have called and left a message, but due to the New Year's Holiday, we expect to hear from you on Wednesday. We would like you come back out free of charge to re-treat the affected areas in both the living room and master bedroom. Other areas are clean and fresh. If this is remedied, we will be happy to recommend!
no residue is the main reason, my floors are so nice and clean now i love it. the technician was very friendly, polite and had alot of helpful information on keeping my carpet clean.
Very Friendly, good work
Prompt, pleasant, excellent cleaning results.
Love that's its a non chemical method to cleaning. We have as many as 10 dogs at the family business daily and 2 at home except when we dog sit, we can have as many as 7 and they lay on the carpets, so it's good to know they are not laying on added chemicals that build up throughout the years. The office just feels clean when Zerorez is done and that's quite amazing with as many dogs as we have. I wouldn't use anyone else's services on our carpets at the office or at my home.
While I was satisfied with how clean my carpet was after treatment, I was dissapointed that my hallway (which is between 30-40 square feet) was counted as a whole room. The carpet cleaner was done with the rooms within an hour. For the price that we paid, it was not worth it for two relatively small rooms and a hallway.
I love everything about Zerorez and wouldn't consider using any other company. I hated the soapy residue that comes with other methods of carpet cleaning. Zerorez is soap-free! Thanks to Robert and his expertise the carpet dries quickly. My porcelin always looks brand new after Robert cleans it. Unfortunately, that doesn't last long ---probably because we have two large Labs. Fortunately, Robert and Zerorez are only a phone call away. Sandy Ridout
The rep that came to our home,Albert, was very professional. He explained the differences between zerozez and other services.
I love how clean my carpets turn out without using lots of chemicals! I was actually considering new carpeting, but Zerorez made my carpet almost like new instead! Thanks!
Your service tech was excellent.
Non-toxic and it does a magnificent job cleaning. My sofa looks like new!!!
Good service. Fast drying
The product works as promised and the technician was on time and very nice
My carpet felt clean and fresh, it was done efficiently, and guy who did my carpets was friendly and helpful.
You always get our very old carpeting super clean. Larry is the BEST technician too!!
The serviceman was on time and very polite. He was dressed professionally and didn't smell like cigarettes. He was quick and neat and answered all questions I had. The rug dried quickly and although we haven't walked on it yet, it looks like it did when we purchased it. I called the following day to tell your company how pleased I am and have already recommended Zerorez to my neighbor. I will definitley use your company again. Thank you for the excellent service you provide. David and Sande Rangel
you guys fit me in on short notice and were fast!
I appreciated that he knew our house and what needed to be done. I didn't have to be there to supervise him.
Your representative was punctual, professional, and polite. The carpet seemed brand new again.
We had three car's uphostry cleaned. Good job overall, but you missed a big chocolate spot on the SUV.
Dana was great. He came back because of equipment failure the first time and did a great job, again.
Outcome of carpet cleaning
Technician was Terrific youn man. HE is a great asset of company.
I like how well it cleaned and how professional the technician was. His shirt was dirty which was a negative.