based on 39982 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zac did a great job
Svc tech very nice. I realized that I paid for one person, 1 hour of labor, cleaning solution, under 900 square ft, 1 story, mostly empty of personal items, $1,269. That's nuts.
ON TIME SERVICE AND CARPETS LOOK GREAT!
You all do a great job. The techs that have been sent out are great. Jay worked very hard on my carpet, that another company had screwed up. Jay you deserve the 10.
punctual, very professional, and we are pleased with the results!
Service was professional and quick. The service tech gave us a recommendation for one of our rooms and we are glad we listened to them. The carpets came out cleaner than when we moved in and smelled great!
No chemicals
The technician Daniel was awesome. The rooms that were cleaned smell fresh and clean.
Gets the job done
technician was on time and did a did a good job.
Jay was very awesome and knowledgeable. He cleaned the carpets in my 3 story house in a very timely manner. I appreciate him and Zerorez!
My technician, Tracey did a wonderful job. Very quick & thorough. My carpet & rugs are sooo clean. My neighbor asked me for your number a few days after the cleaning was done which I happily provided. Kudos, you will always be my carpet cleaner.
our tech was great! they did a fantastic job!
The person that came was excellent.
He gave us options and explained the expected outcomes. He worked hard to clean tuff areas.
Eber was very professional
Service GREAT!
Zerorez arrived on time, the tech was polite and respectful, The carpet and Couch were cleaned expertly. I always know I can count on Zerorez to do an excellent job when I call them
I loved the way the carpets felt and looked after the carpets were cleaned.
Zennon was a really good technician. He was educational and sold me on some products I did not know existed. Her was super professional, on time and did an amazing job! Better than other technicians in the past.
The estimate scheduling could be better.
Your employee removed all the stains, and it dried after a few hours.
easy process, great service, professional staff. Thank you
The bathroom floor that I paid some thirty-some-odd dollars to be cleaned was a terrible job. Behind the toilet the floor was never cleaned at all, and the sides weren't much better.
The carpet leading right outside of the bathroom into the bedroom
still had spots of blood which the tech said he charged me extra just to clean the blood since they had to use certain chemicals to completely get the blood out. So again, I paid extra for something that didn't work and it's still spotty. If you want to come back and re do all of the above, I think that would be the thing to do BUT WITHOUT ANY CHARGE TO ME AGAIN since it wasn't done the first time right and I ended up paying for something I didn't get done. Name removed 8126 Barodo Way 89147
there are no chemicals used. The service was great and the cost was reasonable.
Tech was awesome
In time within the two hour window. Was notified about arrival time and was on time. Explanation of service provided- efficient.
Your very professional and do a great job.
I’ve used your company before but this time there were many areas that were wet next to ones that were dry. He didn’t get enough water out of the carpet. When it dried there are places that feel crunchy- too much product sprayed? I’ve had to vacuum a couple of times to try to make the carpet look OK. Unfortunately, this time I was disappointed.
Everything was wonderful. Stains cleaned up quickly.
Great job my Ritchie...in and out in under 30 minutes...did a VERY thorough job...