based on 39982 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
MAJOR DID A GREAT JOB
Timeless of arrival, quality cleaning of our rug, friendly & respectful employees who explained each step of the process. I've used them for the last several years and will continue to do so.
I had company coming, my dog just finished being in heat, and my floors and carpet were REALLY bad! I was able to schedule an appointment quickly. Two guys came, and with a great deal of care they did an amazing job! Daniel was super and was teaching a new guy the ropes. My floors came out amazing!
On time, respectful & quick. Carpet had a lot of stains since it’s in a game room but came out very clean and stain free! Area rugs were also cleaned spot free! And to top it all, they were not soaking wet but slightly damp which were dried in a couple of hours. I will definitely use them again! Happy client!!
Great worker that did my house.
The technician that cleaned our carpet was amazing. Efficient, professional and very friendly. We would love to have him assigned to our home every time we use your service.
I appreciated the quality of the work performed.
Friendly cleane, he was nice and explained everything to us. Did a thorough job as well.
I love that your product is not toxic.
Carpet dries quickly because it’s not saturated.
Wilber was amazing. Extremely kind and professional. Showed up on time and went above and beyond.
I have already recommended him to a friend.
The tech was very professional and explained how the technology works. My carpets look amazing
Very professional and thorough.
My carpet was partially cleaned I was not happy at all
Skilled technicians, friendly, and explains how to keep carpets and tile clean for a long life. I've always used ZeroRez and will continue. Great job!
Appreciate the time and effort that the team took to take care of our kitchen
Always on time, professional and do great work.
Our Zerorez person was friendly, professional & efficient. Carpets are clean, smell fresh and dried very quickly.
No odor after
He was on time and did a great job. would recommend and I will use again.
He was friendly and quick. Carpets turned out great!
Cleaning is very good. Technician was friendly but not near as informative as last one who was great. All n all great company so far.
I was upsold on the level 1 bio cleaner after telling the guy multiple times I wanted to pass I finally caved in and the carpet looked worse in the spots that he said would come off after it dried! I was able to get more out with my own carpet cleaner than he did.
Fast efficient and friendly service!
The technician was amazing, very friendly and great to work with. I had my carpets cleaned to get rid of the smell that came from an accident on the carpet in a large closet. The room still has the same strong odor, it was masked by the cleaner smell for the first 24 hours but is back. The carpet is only a year old so the smell is only for this one incident. The carpet also feels like there is a film on it in the spot of the accident. For just normal dirt and wear I would have them come back to clean but I was expecting a significant improvement in this area and it did not see any.
quick, professional, friendly
My carpet looks like new. I appreciate the technician taking his time to ensure that the carpet was cleaned professionally and efficiently.
On time, very professional, and he paid attention to detail. The experience overall was one of the best carpet cleaning experiences that I’ve had.
Carpets cleaned. Old dog stain removed. Fast and efficient without harmful chemicals.
Nothing to add.
I like your products and services. Brian was really helpful and did a very good job. Would like to have his service again in the future.
Service person was exceptional