based on 39982 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Terrible job, my son’s room carpet still looks dirty. I want it redone or refund my money
not expensive, quick and rasy
The carpet looks amazing...
Availability, on time, affordable. Tech polite, professional and knowledgeable. Great job.
Tech was helpful and explained everything
Good job, carpet very clean, pleased with
results
Technician was on time and did a super job! Carpets look great.
Professional and thorough cleaning. Carpets look like new.
Jordon explained what he was going to do both the carpet and tile and took care of heavy traffic areas
Very thorough and very knowledgeable tech, Zach
Servicemen came promptly and reviewed what I wanted done and priced it out for me. They were efficient and swift and told me about the three rooms special.
Eber did a great job explaining the process!! He did a great job and my carpets look brand new!!!
Zero Rez is our go-to for carpet cleaning.
Great technician. Great service.
Every one of the team members I have had to my homes have been fantastic. I have been embarrassed because of pet issues on the carpets, but the team at Zerorez always sets me at ease.
The technology is the best of any carpet cleaning company I have used in the past.
My carpets look beautiful!
Everything is wonderful thank you very much for asking
Jayden was amazing, clear communication throughout, honest and hard working. He took the time to thoroughly explain all options and why they should be done in certain areas and never once did I feel I was just being upsold by a sales person..
The cleaning job he did on my carpets was amazing, all of the problem odors I have had in my home are gone and a thing of the past, he also was very efficient on timing, took the time to also mop and brush away any footprints he had left on any surface. He did level 1, 2, bio and brush treatments to 4 rooms, stairs and a hallway in just under 2 hours
I will definitely be requesting him from now on if I have the option to choose my technician!
Zack was amazing. He let us know the breakdown of everything and took the time to clean the bio spots thoroughly. I know that requires special time. He was professional and truly showed that he cares about what he does. Those types of employees are rare and hard to find.
worker was well trained to do an excellant job. courteous and professional.
Don’t know about products. But service was great. He did a fantastic job.
Jay did a fantastic job cleaning my carpet I highly recommend Jay & Zerorez.Jay explained
the procedures he used on my carpet.I was impressed with his professionalism !!!!!!
Didn't really make much of a difference in my carpets. Over priced. $620.
Asael was great! My carpets and tile grout are super clean.
Areas pointed out as simple spots & told came out.. did not. Did not close doors to clean carpet behind. Carpet is less than year old… simple traffic areas like steps showed no improvement at all. Carpets were very wet & took nearly 2 days to dry with ceiling fans @ air running.
The representative who called to tell me our technician was on his way was very polite and understanding. The technician Braiden was polite, courteous, thorough, focused on his task, and personable. I would use this service again and recommend to a friend.
I really like that you actually live up to the name and promises of your service - ZEROREZ; no clumps of sticky cleaning product left behind, no odor of chemical residue, no splashes of cleanser against walls or floors, no mushy oversaturated carpet. Great cleaning, quick drying, very helpful and polite techs, all at a VERY reasonable price!
Since having my stairs and hall cleaned Saturday afternoon, I now have dark streaks in my carpet that were not there before the cleaning. The carpet has been vacuumed with a shark and a Dyson at this point and the pattern isn't going away. My stairs and part of my hallway have stripes. It looks terrible and dirtier now than it did before the cleaning. I plan on reaching out to zero rez with pictures and asking for a refund so I can have a different company fix my carpet or having a tech from zerorez come back out to fix this. It looks so bad.
Service person very efficient and curtesy
Tile and carpet are always very clean. Technicians are professional and pleasant.
Great people, great service. Highly recommend 👌