based on 36791 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The company is here on time. Very professional. The carpets look great. Daniel did a great job. Knows carpets. Highly recommend both he and the company.
Non toxic products n professional staff
Good job, efficient, & very friendly
Nothing! Fav was perfect
Carpet left clean and soft. No chemical smell
Im pleased with the work Talin did cleaning our carpets and tile. I'd recommend him for cleaning service.
Friendly. Cooperative. Timely. Good job.
My master bedroom has two walk in closets. The man's closet is located inside the master bedroom. The woman's closet is located inside the master bathroom. Why was i chatged for an extra room for the womans walk in closet located inside the master bathroom. I am a severall times repeat customer at this location and others and never had to pay for an extra charge unless i asked for an upgrade or something optional.
Will and Derek are fantastic super great communicators, very hard workers and did very excellent detail oriented work. They went way overboard to do great work for my 89 yr Dad. We are so grateful. They made lots of my Dad’s 26yr old carpet and tiles and grout look almost new.
Thank you Zero Rez and Derek and Will.
Carpet cleaned well and efficiently - Talin was very professional
Everything was excellent! Already filled out the Google Survey in detail. Thanks!
The oil stain that was left in my driveway by the truck "zero" left a stain and it's still there after you did what you could to clean it but it's still there not pleased with that. My driveway is newly concreted two years, the stain won't come out. There is nothing you can do to rectify that.
Very professional
JORDANS KNOWLEDGE
JORDANS COMMUNICATION SKILLS
JORDANS WORK ETHIC / CARE
Superior cleaning product/system. Exceptional Techs/Employees…from professionalism to knowledge to service to being personable and congenial. I had an outstanding experience with this company and am amazed by the way our 30yr old white carpets were renewed by your product and techs. Should’ve switched to Zerorez ages ago! You just acquired a customer for life. THANK YOU.
Major was very friendly and professional. The rugs look great! We'll be using your derbies again.
Angel the technician was great. Carpet , tile and grout came out looking like when we moved in.
Talon our last technician was great. He suggested and made a wrecked area rug look like new! Fast, efficient, on time (early even) and the price was as quoted.
Kim Taylor
Las Vegas
Your service man Daniel was very professional and did an amazing job on my carpet and within a reasonable time. He also gave us knowledge on how to take care of our carpet that we did not know.
Technician Tracy was not friendly seemed annoyed that he was even there. did not give me 30 notice like I was told have me 5 minutes.
Daniel was our technician and we were extremely pleased with all of his work. He went over all of the available services that Zerorez offers and from there we decided exactly what we wanted done. He quoted us a price we were OK with and he got right to work. He worked efficiently and methodically and we were very happy with the results. Even though it was a Friday afternoon, it did not appear that he was trying to rush through things just to try to get done a little earlier so he could start his weekend. We will certainly be requesting him as our tech in all of our future needs.
The service was awesome. Jordan was professional and answered all my questions. He did such a great job on my carpets. The house has smelled wonderful since they were done 4 days ago. I am very pleased with the job. Well done!
Paid for the pet bio add on and my carpet trouble spots and in general smell like pet still. If all you did was add a “generic pet enzyme” it didn’t do its job well.
The service provider was very knowledgeable and went the extra mile to provide the closest thing to perfection, not just for the carpets but for upholstery too.
Good work thanks
Everything looked and smelled clean. Stains that i didnt think was going to come up actually did. The service was fast and done well. This is my 3rd time using zerorez. Wont be using any one else.
Richie did an amazing job just like it was his own home. He’s great with dogs, very knowledgeable and does his work with a smile on his face! I’ll also give a shout out to Derek because he has been out to the house a few times both of them are definitely an asset to your company. Thank you again Zero Rez.
Janet
Excellent service- my stained carpet looks new
You don’t use harsh chemicals
Good service and price. Carpet looks great.