based on 39672 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Ricky did a wonderful job and I sure would have Zerorez again. Thank you.
Excellent service
Great service
I liked that the tech had a keen eye for carpet spots and concentrated on getting these spots cleaned. He even removed a rather large coffee-spill spot others could not remove. Tracy Ford ought to be recognized for his exceptional commitment to job. He reflects well on Zerorez.
He did a really great job and was a very nice man
Fast, efficient and Tracy the tech ocian was excellent.
Your technicians are all very professional, very friendly, and very trustworthy. They clearly take pride in their work, and every Zerorez employee we have had here to clean our carpets or our air ducts+dryer vent has done an absolutely fantastic job.
All good
Prompt service. Clear communication. Daniel was really friendly and personable. Would highly recommend. Carpets and rugs look outstanding!
Everything came out beautiful on the carpet upstairs and my carpets on the stairs. I would recommend this service definitely
The job was well done and Steve and his assistant were so kind and efficient!
The customer service, the couch treatment and the professionalism were top-notch! He actually deep cleaned my couch and cleaned the entire thing, not just the cushions! I was very impressed!
Jordan was the best. From the moment I met him at the door he was a true professional. Jordan was thorough with the entire job. He completed the two rooms, hallway and stairs in under 2 hours. The carpets looked amazing. I would highly recommend Zerorez for anyone looking to get their carpet cleaned.
Our technician Zack was great. The carpet is cleaned beautifully.
Prompt, professional, fast but thorough!
Customer service was good and he did an exceptional job. Thank you Zero rez
Zack was on time. We expanded the service request and he was able to accommodate the added work. Excellent customer service!!
They do a good job and are fast & efficent.
Has a great experience. Wilber was friendly and very informative. I will definitely be using Zerorez again.
My carpets look brand new. All the stains and odors are gone. They did a great job!
Your service man Bernardo is absolutely wonderful.
Best carpet cleaning service around PERIOD
Quick In-N-Out Service
I got my rugs cleaned from Zerorez this past February. The rugs hadn't been done in 3 years. The job was a bit more in price but were cleaned and protected by some added process The result of the cleaning process was amazing, and the bedroom rugs were spotless.
The problem is with the new tech system of payment.
. Now when you give a credit card to pay, they use the app from the phone of the tech person instead of an individual card reader where you can see the receipt and write your own signature, I was not informed of the added charge buts Zerorez is a responsible and reliable company.
I spoke to the manger explained my concern and was given a refund.
This is a new problem for seniors like me because in order to save fees from card readers they use the phone app of the company. This has happened twice to me recently.
I thank Zerorez for listening and assisting a new customer. LL
Did a great job! Very happy.
The technician was punctual, courteous and we were satisfied with the work done.
Very friendly and professional. The price is great. The technician did a great job and my carpet was dry in a few hours with no funky smell. It was just very clean.
Carpets looked good after cleaning
My carpets wear so dirty after years of not being cleaned. They look amazing.
Very professional & friendly service.