based on 40272 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpet looks exactly the same as before not fluffy at all like advertised. Spots never came out. Carpet feels crusty, dull and flat. Took over night to full dry. Have vacuumed two times thinking that would help no suchluck. Whole job took 20 min or less.
Very disappointed. I beleived the hype on the radio/advertising and had a high expectation however that was not the case. Not sure what can be done to fix the issue.
I believe the Zero Rez has the best carpet/grout cleaning services.
We have received excellent service each time we have used Zerorez. The employees have been professional and friendly. They always make sure we are happy with their service before they leave. Shout out to Tracy, our most recent employee to clean our carpets. Very personable and did a thorough job. Thank you Zerorez!
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Service was quick(quicker than I could do it). Left my home smelling fresh and clean. Jay did a wonderful job. The deep cleaning really extracted years of debris. Carpets didn’t look brand new, and I knew they wouldn’t but it was a big improvement from where they started
Easy scheduling.
Fast service
Professional, on time, keep me informed on his arrival and the carpets-tile and grout look better than any previous cleaning carpet service.
A plus service.
They are VERY good at getting rid of stubborn urine stains! The bio treatment is amazing. They are the only ones that I would call again. 👍
Technician was friendly and explained everything thoroughly.
Great Service! Have used this service before and will continue to use them again.
Tile and carpet is so clean. Service is always great. Technicians are professional and skilled. Get attention to detail.
Finished product leaves carpet soft! Efficient worker!!!
Great products and exceptional customer service appear to be the norm at Zerorez. We are very pleased with all that they have to offer.
reliable and fast service.
I have been a customer for many and I like that they are usually on time, price is as they quote, and are always accommodating.
you have been to my house a few times ,this time the cleaning was just not the same as before ,your guy was very nice and represented your company well just seemed to be in a little of a hurry
Fast drying, low chemicals
Major was on time (early actually), friendly and respectful of our property and did a great job cleaning our carpets. Very pleased with service and recommend Zerorez!
The products work!!! The guys did an excellent job!!!!
Great service! Zach was very informative and professional!
Always quality work. Floors look amazing and So Clean !!! With out soaking the carpet and taking forever to dry!!!
Matt was great. Very professional and thorough.
I've already recommended people. The technician that was here was so friendly, professional and did a great job. Thank you,!
Although the tech arrived on time, and was very nice, the carpet (staircase) was wet for a good 18 hours. And now the carpet feels a little crunchy. Maybe it will improve after it is vacuumed.
Asael was so great! He took his time and really made an extra effort! My floors and furniture looked and smelled amazing!
Good service and clean soap free carpet
The carpet cleaning looked great. The damaged ceiling fan did not. The crew didn't even bother to let me know and due to not wanting to walk on the wet carpet, I didn't check upstairs. Not really a whole lot that could make it right, except immediately being honest. I never called because it was two days later when I found it.
Your service tech, Travis, was professional and personable and did an excellent Job. The person who I made the appointment with was also great to speak with.
I will be using you guys from now on and I will recommend you guys to everyone I know.
Zerorez makes the process not only easy, but the product is excellent. All of their associates are well trained, courteous, friendly and professional. When the carpeting is dry, it looks like new. In my case I schedule the cleaning the day after the cleaning person, this way the vacuum part is done.
Since starting using Zerorez, I haven't given anyone else a second thought.
Gets my carpet clean without leaving a resido.
Great looking carpet after cleaning. Only issue…took 8 hours to completely dry.