based on 41505 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My technician was J and he did a great job. Not only did he arrive on time. He was very friendly and customer service minded when he explained to me the bill for the service when a few rooms were forgotten on my property. He was very helpful and did great work. I would definitely recommend zero Rez in the future!!!
cleaning done in a timely manner. The service man was friendly and efficient, and seem to enjoy his job.
I was disappointed to find Zerorez does not put paper down in traffic areas while the carpet is damp.
Han was amazing and did a fantastic job. He was very communicative and respectful of our home, and even recommended extra treatment for our pet stains that were taken out! Even convinced us not to rip out our carpet, but have ZeroRez come out regularly.
I like that you are chemical free
Like I said in my Google review the carpet cleaning put Stanley Steamer to shame the carpet dried brighter in color after vacuuming it looked like the whole apartment carpeting was replaced
The carpets turned out great and our technician was knowledgeable, efficient and helpful. I’ve already recommended you all twice. Thanks
Thanks!!
The quality of products & service the experienced technician & excellent communications keeps me. Zerorez repeat customer.
The technician called and let us know he was ahead of schedule which was great for me. Steve was awesome and thorough. My carpets look good!
The technician, Mikal, was very nice and did a great job!
The people are always friendly and do a good job. I’ve not had any issues and have used them several times.
After the carpet dryed up I can see some stains remained that weren’t visible when the carpet was wet.
We like how the product cleans and how quickly it dries. Service is wonderful and he was awesome and curtious. We couldn't ask for a better service peeson
Jay did a great job! The floors look great!
The employee was organized, quick, and very clean\. Excellent service and great results\!
Provide good guy. You continue to up sell. I had a bill for $99 and left paying $300. The bio treatment that cost me $117 was in a spray bottle he walked around and sprayed it on the carpet. Took 2 minutes. You weren’t here even 30 minutes. That’s $600 an hour. Way to high price. I’ll do Stanley steamer.
Ethan did a great job and he has good experience behind him. Very efficient.
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first of all the man who represented Zerorez was very polite and covered all the prices without being pushy. I picked the deep clean product after he explained the reason why he thought it would be best for me as we haven't cleaned the rugs for quite some time. We are very happy how great the rugs look now and how soft and fluffy the carpeting looks.
We have used this company before and will definitely recommend them to others--in fact we already have! First name removed R.
Techs are always friendly and efficient.
Every space cleaned by Zero Rez is so refreshed! Looks almost n e again
Great tech, did exactly what needed to be done, on time, quality individual.
Have used your services for many years. Love that it’s all natural and steam cleaned. Always pleased with my carpet cleanings.
On time and professional. Always a good job.
I was very happy with the service. My cleaners cared about my concerns and that is hard to find now of days!
Everything that could go wrong went wrong. Broken equipment. A lack of communication. Getting lectured by the technician and overall a subpar job. I’ll probably have to have the job redone in order to get it right.
I had misgivings about using Zerorez after a bad experience the time before but I thought it was a one-time thing. Unfortunately it was worse this time. I’m beyond disappointed.
I like that I could get the carpet and sofas cleaned all at once, that it was pet friendly, and that the house didn’t smell like cleaning supplies. Everything dried pretty quickly to all things considered. And I appreciated getting the protective coding on top. Our technicians were extremely friendly as well!
Fast and efficient cleaning professional (Major) who was also a great example of the company culture of Zerorez. Great personality and explained what he was going to do then took care of each task efficiently. very positive individual ith great work ethic. Congrats on hiring such a good worker who represents your company so well. You should give him a great bonus!
they did a great job carpets look wonderful
on time did excellent job
Everything