based on 39568 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Guys are respectful of property and always on time. They go above and beyond in their work! Great attention to detail on my thick white carpet. It always looks incredible when finished!! Thank you Zerorez!
Service techs are always quick and accommodating.
How efficient and caring the tech was.
Great, clean and the technician was very professional.
The product work like you said on your commercial, the zerorez pick up all the dirt left is clean like day one when I bought the carpet I am very satisfied with the service. It did not take a long time. It was very proficient getting in and getting out and the results was very surprising to me. I said he’s done in 30 minutes. How clean could the carpet be? I was very happy with the results and I recommend that you seal your carpet. I thank you zerorez .
Vent cleaning
Jay was great. Efficient, courteous. Did an amazing job all around. Very pleased with the service. Thank you!
I had to have my carpet recleaned
Everything
On time. Fast. Efficient
I definitely would recommend Zerorez to all for any carpet cleaning needs.
great service . very knowledgeable and informative.
Matthew did a great job!
Daniel did a great job on my white carpet. I will definitely use this company next time.
Travis was great did a fantastic job job. Got up all my stains plus a real thorough technician. . I highly recommend him Thanks for a great job Travis.
Always professional, careful and meticulous. Always smells so fresh when finished. Always so glad I had it done! I’ve already referred you!!
IT was very straight forward. They didnt try to seel me on a lot of other services or add ons. CLeaned it very efficiently and it looks great
A great job done!
Daniel, our technician was fantastic quick and professional. Definitely would have them back to clean.
The service
Well, I signed up and received many emails about the black Friday special, 25% off. But because got a discount my first time @160, I could not use the 25 % off..of course I learned that when the technician showed up.
I have a 10 x 14 area wool rug, why should that be 4 times the advertised amount for a 10x10 room (39$).
It takes 20 minutes to clean my rug. Owen was nice but wanted to talk to me about how hard it is to get a coffee stain out, it would look better when it dried, too many words and not enough action. I used oxi spray to finish the job, which got out the code stain.
I could have been a customer for life, but I feel like I was cheated. If you guys would have given me 25% off all would have been good.
On time for cleaning. Friendly service representative. Great job, completed quickly. Took the time to ensure no damage to my property while cleaning the carpet. Best service in Las Vegas period.
They were prompt and excellent customer service
Fast and efficient
Outstanding products and services! Will, the technician was fantastic. His customer service skills were excellent and his experience shined through with the fantastic job he did on my carpet and tiled floors!
Professional, fast and efficient. Our tech was courteous and professional and a true pleasure to have in the home.
My OLD carpet looks so much better and smells better. The technician treated the areas I pointed out....I would recommend Zerorez for sure!
The edges of my area rugs are all still dirty. I was told the fringes on the rugs were cleaned but they were never wet. The stairways don’t appear clean and the few stains are still very clear.
At first I was excited and so was told the carpet would look better once dry. It doesn’t. I am very unhappy.
I need the area rugs redone. The landings on both of the stairways. The area rugs and frindges need to be cleaned. I could done a better job with my bissell.
I like the cleaning process better than Stanley Steamers. Unfortunately it was cold yesterday so it will take extra time to completely dry out.
Jayden H. was awesome. He didn’t give me the lecture on my 30 years old carpet (still somewhat looking good!) that needed this and that. He might not ‘up-sale’ me on things that I don’t need at this time because no one knows my carpet better than me!
He is a hard worker (with a smile on his face) and try to shoot for the best!
I would like to see him again in 6 months and I already referred my neighbors to you.
Very professional and my rug came out like it was new appreciate you guys will be doing business again