based on 39973 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
After having ceramic floor tiles cleaned, I had to go over the entire floor to eliminate water spots
Christopher was a very nice man, cordial and helpful, he did a good job and did not waste any time doing it. Carpeting could have been a little drier but that might have been the equipment and not the user. Thank you. have used Zerorez before and love it.
Jay came on time. He was very personable. Very good about wearing the booties in the house & concerned where our cats were which we really appreciated. He did a great job cleaning our carpets and we had one chair that needed to be cleaned and it looks like new I love the fact that the cleaning is done with water.
Technicians are always excellent and very personable. They do a great job.
Easy to book, showed up on time, did the work, quick, easy.
Courteous, efficient and thorough.
Deep cleaning on tough traffic areas. The staff was very helpful and listened to my concerns.
The person who came (Raphael?) was full of advice and not a high-pressure sales guy. It was clear he knows his stuff.
Did a great job at a great price. Carpet looks like new. Thank you!
Professionalism and thoroughness.
Excellent customer service from the very beginning to the very end you can tell they really make a lot of attention to it and it’s a great experience. Wouldn’t hesitate to use them again or recommend ps our guy “Major” was awesome.
Travis did an excellent job cleaning my area rug. I have lived in Nevada for 23 years and Zero Rez is the only company that I trust to do a good job on my carpets
The staff was knowledgeable, professional and friendly. The job was well done in a very timely manner. I would definitely use their services again.
The technician was fast, thorough, and friendly. Our carpet looked great after cleaning.
Daniel and Chris are magicians. My bedroom rug looks brand new! They worked really hard to make our couch and area rug look fabulous. Our steps also look great.
The carpet cleaning was exceptional. Made the carpet look awesome after the cleaning. Plus, the technician was personable and pleasant.
Daniel did a great job & service was excellent!
Timely, courteous
Felt like our home was very clean afterwards.
I have been using your services over the last 20 years. I have all good things to say about Zerorez. I have recommended you to several of my friends and family.
Professional, Trustworthy. Considered a top choice in Vegas.
Zero Rez is very professional and effective! Ricardo was prompt and helpful and friendly Rugs were clean very quickly and dried quickly very happy!
Jay came and assessed my situation, then recommended the agitation, cleaning & final protectant... It worked out and looks great!
Services are affordable and we love the versatile products offered. We have rugs, tile, and carpet in our home so having one company to help us with all surfaces is nice.
Richy Ortega is the BEST technician!! He provides exceptional customer service and always delivers when helping with our floors. He is very friendly and executes the job so well each and every time. Thank you for all you do, Richy!
Service was 10/10
I love the specials that you run. It's nice to see you didn't jack up your prices like everyone else gouging the public.
Service
Technician was friendly and efficient.
Overall quick and easy process but lack attention to detail.
We got tile cleaned and didn’t get to space behind the doors. Not such big of a deal but the corners or the wall were dirty and from the cleaning equipment rubbing on them. Thought they would is used some type of protective material to avoid from getting damaged/dirty.
Appointment went too fast in my opinion and most of carpet did not dry for over 24 hours. Some is still not dry after 36.