36791 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet guys were great! Throughly enjoyed the experience. Carpets look and smell clean!
Gets my carpets clean and looking great!
I use Zerorez on all of my Rental Properties and refer them to many clients here in Vegas.
Always easy to schedule, get the job done and make sure to clean up after cleaning the carpets.
Jay Lean
Broker|Salesperson
Platinum RE Professionals
Las Vegas, NV
Employee was here on time. He was very friendly. Carpets came really clean and looked great.
Th quality of the service.
My chair and carpet look great. There is no unpleasant odor and my LazyBoys are clean. The technician took his time and paid attention to details.
Your Carpet cleaner was one of the best guys I have ever come clean our carpets. We highly recommend him.
Cory, our technician was friendly, fast and knowledgeable! We request him each time we have our carpets cleaned. The carpet looks amazing and smells fantastic!
Excellent service
Great job on carpet and tiles
The techs take their with a customer to explain Zerorez's products and their effectiveness. They are polite and patient.
The service was excellent. The service man was on time and very professional and efficient. I would recommend this company to friends and family.
I was extremely pleased with the service. Derrick Jackson did an excellent job for me. Mr. Jackson explained everything he would be doing. I was very impressed with this young man's attitude and work ethic. When the work was done Mr. Jackson explained everything he had done and pointed out my problem areas with my carpet. I cannot say enough positive things about this young man and the service I received. I plan on having my carpet cleaned again in six months and would appreciate Mr. Jackson doing the work again. He is definitely an asset to your company.
Tech arrived right on time. Made my tile look like new and my stairs and carpets cleaned and in no time at all. The carpets were lemon fresh and some dirt was really ground in, gone. Yes, I would use them again.
Quick and chemical free
Booking apt. Was easy, workers were efficient and friendly. Carpets and upholstery look great.
I like that the products are peer friendly and it doesn’t smell like cleaning products.
Will and Co-Worker were excellent! Very friendly and professional. The carpet looked GREAT! The drying time was good too.
The customer service of our service person . Ritchie advice and beyond.
Great staff and great prices.
Zane arrived when promised and got straight to work. Did a great job for the agreed price with no up selling.
With all the hype I’ve heard, I just thought the stains might get lifted a little better. Still looked go though and an 8 is nothing to sneeze at. I didn’t get my glittering lights passes either.
Always great service with professional staff!
We had the stairs done and the process took 10 minutes! Of course it looks better, but still not stain free.
Some stains remained on the carpeting without explanation of why. Everything took much longer to dry than was told.
All good.
Great customer service. Very informative and efficient.
The workman, work \quickly and are on time. The carpets dry quickly and all spocts are removed .
Personable and professional. I requested 3 different jobs. The vent cleaning. Tiles and grout cleaning, and area rugs some carpet shampooing. Zac arrived early in the request time frame with an assistant. The different jobs were assessed and agreed on. The team got 🚌 busy, Moving in the equipment and setting up. Started High with Cleaning the vents. Next the tile and grout . Then the carpet and area rugs. Awesome team work. They moved smoothly from one job to the next. 2500 sqft single story home. Everything completed in about 4 1/2 hours.They Worked together like a well oiled machine. From my advantage point they did a Great job. Thank you Zac 😊 This was my second positive experience working with Zerorez.
My mother and I were really pleased with the service and the equipment used to clean all the A/V vents and ducts. Also, the service to spray deodorant which other companies do not offer. Both technicians were very courteous and attentive to provide all the information we needed during the service.