based on 39987 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Polite, clean work habits, respectful of my home, efficient and verynice.
The carpet felt almost new once it was dry. Looked great too.
I was concerned about how wet the carpeting was when he was done, next time I will probably see if he can't get more of the water out.
The fact that you use your own HEATED water.
Brett did a great job on our tile.
Fast, CLEAN and very respectable.
YOUR TECH ARRIVED, ASKED HIM TO BE CAREFUL, ABOUT SPLASHING SOLUTION. HE PROCEEDED
TO SPLASH, AND HIT OUR NEW CABINETS WITH THE HOSE. WITH MY COMPLAINING HE WALKED
OUT. MY HUSBAND GOT ANGRY OVER THE PHONE, WITH THE OPERATOR, AND ONE OF THE MANAGERS
CANCELLED THE JOB. WE ARE CONNECTED WITH VILLAGE VOICE, HER IN SUN CITY, WE WILL
NOT RECOMMEND. I AM 74 YEARS OLD, AND TO BE TREATED THAT WAY, IS UNACCEPTABLE.
No suggestions. We are very pleased with the results.
My carpets are clean, soft, and fresh. Though I would appreciate that 30 minute arrival call. I've been told I would receive one and have not the last three times I have had my carpets cleaned.
dates are confirmed
carpets are really clean
EXCELLENT CLEANING PROCESS. HAVE RESERVATIONS ABOUT HOW ROOMS (SPACE) BEING CLEANED IS "COUNTED" WHEN ONLY "WALK AREAS" ARE BEING CLEANED - NONE OF FURNITURE BEING REMOVED. CAN GET WAY TOO PRICEY WHEN JUST COUNTING ROOMS AND NOT ACTUAL AREA BEING CLEANED.
There were some traffic wear or stains that I expected would "come up" better than it did. There were also some furniture footprints I also expected gone after the carpet treatment. I have heard your company advertized on KDWN & KXNT for years by folks like Heidi Harris, Alan Stock, Kevin Wall all stating how wonderful your service and product is. The service was polite both on the phone as well as the tech in the field. The product fell short.
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Invoice #: 36218
The lack of artificial residues and a helpful associate.
DURABILITY AND FRIENDLY SERVICE.
On time and knowledgeable. Very quick.
That it does not have a lot of chemicals.
Fast, clean and extremely customer friendly!
my friend was there at time of service. she is picky.she was pleased w/ cleaning and honesty of cleaning and extra protection for carpet. i am leased w/ how nice it looked afterwards. This house was a busy house before I moved in from what I noticed. Overall, great job! Thank you
jason did an outstanding job for us we would certainly recommend him and the company.................
Name removed
I really liked your products and the orange scent. Also Andrew did a great job and I would highly recommend him to anyone. He also did a great job explaining everything.
Your technician Andrew was very professional in his work and my carpet is very cleaned, the company had before wasn't as good as yours. thanks
CHUCK VECCHI
I liked the fact that no chemicals are used and it my carpets were cleaned quickly. My tech Andre was very courteous and professional. Only negative was that I was expecting to pay $99 (I listen to Alan Stock on 720am) but actual cost was $140. Not sure if it was because of pre-treatment or what because electronic receipt did not give a breakdown.
Non-chemical, less "wet" and good service.
It was almost a miracle. He got out stains I thought would never come out. Great Job.
Very pleasant and efficient...I will use you again..thank-you
I liked the two gentlemen who derviced my carpet. They were kind, helful and efficient. My carpet seems to be cleaner then when using another company.
always professional technicians. carpets dry fast. reasonable pricing.
Andre is a great guy! Thanks Andre!
Nice technicians - carpet is so clean!
Nice guy, done quick... easy to schedule
Your products are the best and your employees are professional, friendly and knowledgable.
No residue