based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
ZeroRez provides upfront pricing, friendly employees and on time appointments.
John L. was the person who did the carpet. He explained everything to me and did a great job!
They do a beautiful job and very trustworthy technicians.
Great service, on time. Workers, very friendly and professional.
Great job, thanks again for being on time and friendly. Cared about doing great job. Left my home very clean.thanks again
Excellent services and price is faire. Love the new cleaning equipment.
The service provider was very friendly, happy, and helpful. The services performed were above expectation and the wear of the carpet was taking care of
Customer service and cleaning services
The customer service provided by the Tech(Will). He went above and beyond to ensure I was satisfied with the job.
The technician did a fantastic job, on time, professional
Steve was awesome. Quick, friendly and efficient.
John who earned my carpet very nice and professional. Love the pet care give.
Great customer service and great price!
Derek was very friendly and awesome at cleaning our carpets! He took his time and was very thorough. This was the second time we used Zerorez (first time was back in March 2021). And Derek did a much better job, the first guy cleaned all the rooms and tiles in like 30 mins, found out that guy doesn’t work there anymore and thank goodness too because no one likes spending $150 on a rushed job. But if everyone else is like Derek Fierro then we’ll definitely be recommending this service to everyone. Very happy with the product, service, and results.
Staff was professional, knowledgeable and did an awesome job with my carpets.
Nothing really. It was easy to schedule the appointment. The tech arrived early. Didn’t try to up sell us on services. Quickly finished his work.
Great results!!
The two men that came and cleaned
My carpets where wonderful worked very hard and we’re friendly and the price was right, much better then the last time you cleaned my carpets and charged me 600 dollars.
High quality. Value for your money. Staff takes the time to complete a thorough job, up to standards.
GREAT CUSTOMER SERVICE.
The areas that where more traffic, still look dirty,
In those areas it's were I need to be clean
My carpets were done beautifully.
Technician was wonderful!
Tech was knowledgeable and efficient job was done quickly and quite well
Great service and follow up
Prompt and efficient. My technician was quick, Friendly , and helpful. Will use again!
I like that there are no chemicals and that everything just smells clean!!
They are on time and always very friendly and professional!!
I feel like when I have used you in the past the results where better. I’m not sure if your carpet solution changed but there is not much difference in my carpets from before and after the cleaning.
My carpet looks fabulous!! The person who came and did the job was fast and efficient i apologize i wasn't there to get his name but my husband said he was awesome!!
The professional treatment from the servicing technician. Couldn’t have asked for anyone better.