36804 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very good customer service and quick response time
I like that no harsh chemicals are being used and my carpet comes out so clean.
my carpet very nice and clean
Great job! Sectional looks like new!!
Carpet technician was very polite and professional.
Excellent, Profesional service
I don’t like to be upsold. The last time Zerorez cleaned my carpets the $120 special ended up costing $300.
Our tech was a great service provider
Friendly employee and knowledgable!
Steve was great, friendly and thorough. he came in surveyed the area and got right to work and was done without much wait time. smooth quick and easy service
Thanks
The tech was extremely professional and polite. He answered all questions I had and even gave me some tips. He was wonderful
Some spots were very hard to remove bc you don't use harsh chemicals. That's not a problem, I just wish you could do a free follow up a day or two later to attack them again or get the spots that got missed because they were not visualized on the wet carpet. However our technician, was amazing. He really went above and beyond with scrubbing and re working high traffic areas and even did the thresholds of the bedroom closets. WOW. Angel C. is a keeper. -Last name removed
The carpets don't look any cleaner.
Professional and courteous customer service
And excellent job done by u guys
nest service ever and T J did an 4 star hob
No harsh chemicals, no smells.
Great communication, fast turnaround, friendly staff
The tech was on time, friendly, and did a great job. Also, what was important to me, it dried fast. The carpet looks great.
Great organization to build your reputation around. Much appreciated.
Great service!
good job. on time and very friendly operator.
No chemical residue.
Your cleaners were on time, worked efficiently and did a very good job.
Very satisfied
The service provided a thorough cleaning of my carpet. I am very pleased. Thank you.
the stains and carpet does not look clean
Work performed was excellent, technician (Angel) was terrific, gave us options and explanations.
Natural and works
Prompt and efficient service
The technician who cleaned my carpets after my son's dog got sick on them was just great.
He was pleasant and helpful and I would ask for him again.