based on 36804 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service with a smile. Knowledgeable and explained as what he was doing
No chemicals used. Ease of appointments.
Friendly staff.
Our service cleaner Jhon was excellent, he did a good, superb job. We very pleased with his hard work. It was the best service we ever received.
Reliable, efficient and respectful of my home.
Everything worked out perfectly. Good service, thank you!
WE LOVE YOUR HOW FRESH ANED CLEAN THE CARPET LOOKS AND SMELL. YOUR CUSTOMER SERVICE IS GREAT AND YOU DO EXCELLENT WORK.
Besides the outstanding effect the service had on our carpets, the team was the very best of customer service. Knowledgeable, candid about what we could expect, and no hidden costs.
Will and Daniel were our technicians and I commend them to the highest degree. Thanks!
All the guys would’ve been here I’ve been very professional
I like how clean my carpet is.
Very professional, friendly, also, I like that Angel (employee) made a good recommendation regarding my carpet.
Thank you
I was very disappointed the guy came out it was supposed to be $129 and he said there’s too many pet stains and then it’s gonna cost so much for me to get all those stains out and then after it was all done he still didn’t get them out it’s cost me $354 I would never recommend this company to anybody
My carpet looks brand new again. The service was outstanding!!
Service was on time. Technician was polite, friendly, efficient. Used booties when coming into the house. Rug was cleaned very well. Felt soft and new afterwards.
Very fast and professional
I was totally happy with your service representatives, Zach & Andrew, as I was really happy with the results of the carpet cleaning and the grout cleaning !! I wish I had your company clean my carpets before now. Highly recommend your company !!
Quality service done with care!
Excellent service, my apartment was spectacular!!! My couches were cleaned and my carpets were deodorized, cleaned and sterilized! Thank you for the amazing job!!!!
Steven was great!! Great customer service and our linen chairs, rugs, and swivel chairs came out great!!
Carpets look great
The technician that came out was friendly and knowledgeable.
Cory was our technician, he was excellent! Fast, friendly service and very knowledgeable! Our carpets look amazing, we will use Zerorez again and ask for Cory!
Technician was very knowledgeable and I like the method used my carpet was not soaked with water and my carpet looks great after being shampoo thanks for a great job.
Great customer service tech was friendly and did a great job on the older carpet was extremely happy with the result will tell other pple
The cleanliness of a job well done. The friendliness of the workers in a timely and beautiful manner.hh
provide expected service
On time
quick
Reps are always very nice and considerate of our belongings. They do a good job and give pertinent information about the cleaning procedure and effectiveness.
While Tracy did a very good job on the wicked pet stains saturating my old ivory carpets, the final cost for the services seemed excessive. Yes, I was made aware of the added fees ahead of time. I could use some “specials” should I use your company again….
Zero Rez service is always friendly and honest. They walk me through everything with price and the details every time. They also let me know what's not going to come out. (I had a printer ink spill a few years ago.)
He was very professional. He did the job quickly and our carpet is very clean and dried quickly.
The service crew were excellent and professional. They did an excellent job on all of my carpets, many of which had pet stains needing removal. They also did great cleaning my tile floors.