based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, knowledgeable & helpful staff!
I’m happy the way it was done easy and I’m satisfied with the cleanliness.
TJ did an excellent abd thorough cleaning job on our area rug and carpets. He removed the yellow stains and pet odor extremely well.
Daniel was very friendly, professional, and did an amazing job!
Professional technician. Good product
First of all, your Tracy called prior to say approx time to be here, then he was on time, very professional and nice, plus the job was perfectly done. I have already mentioned this to some of my friends and they are going to call Zerorez next time their carpet needs cleaning.
They were able to clean my carpet and get out stains and residue that Stanley Steemer left behind. My carpets are finally clean and they didn’t take but a few hours to dry. Unlike Stanley Steemer who left my carpets soaking wet.
I’m very pleased and Steven worked hard and explained the process thoroughly.
Will definitely have them back!
efficient, green, friendly staff, good results
On time service with friendly service people. Dry satisfied with work.
It made the cat urine smell go away. Thank you! Our tech was very friendly and professional.
The cleaner was friendly, knowledgeable and courteous.
Service techs arrived on time and explained the cleaning procedure. They promised to remove the dirt in carpets and immediately went to work. We watched as they were performing a miracle. We were both amazed with the cleaning. We will certainly use ZeroRez again and refer them to our friends.
Very Impressed swift and thorough. I was very happy.
My representative was outstanding and very informative. I really appreciate his attitude.
The carpet cleaners were knowledgeable and respectful. Did a great job and asked our input at all aspects of their services.
Thanks, Major! Crushed it.
Ricky was great and took care of all pet stains.
The customer service was great, the floors came out looking like new and it was done very quickly. i’m
there is no difference before your service and after your service. the floor looks the same. a total waste of money.
Prompt, thorough and job well done
I used your competition twice before calling you. What a mistake. Your service is superior.
Professional and personable employees. Carpet cleaning turns carpets back in years and keeps them fresh. No chemical smell.
The product they use is environmentally safe and clean smelling without chemical irritation, The manager and workers are friendly and knowledgeable. Their pricing is extremely competitive.
At this point nothing!!!!
I moved out the new owners were not happy as well ,
The crew did a very quick job knowing the master room needed the most attention but all in all they were in and out in my opinion way too quick.
For the money it seemed like the chemicals only masked the smell and got worse as it dried !!!!
Just my experience
Easy to schedule and you can schedule next day service
The Tech, Richie was right on time very personable and gave us a few tips on carpet care when having a pet. The floors turned out like new! Thank you Zerorez. We will continue to use your services!
Quick drying…no chemical smell
You get carpets clean
It took your technician 16 minutes to do a very big room and a set of stairs. Doesn’t look any better 24 hours later. I call that going threw the motions. Won’t recommend or use again.
Great carpet cleaning service at a reasonable price.