What our clients think of us!

Outstanding service and professionalism. Thanks for a great job John.

efficient and friendly technician nice job Thanks

Great service!

I love your press on mail product but I am having a very hard time finding them . Are you discontinuing the square press on nails? I am starting to panic since I have been wearing them for a year and a half ! I get more compliments on them everyday at work . I hsve been to several Walmarts Ulta target Walgreens and cvs ! Any suggestions

Wonderful carpets looked great

Quick and efficient!

Love to see a clean soft carpet!

We paid for the scotch guard and I watched the technician spray as he applied the product. He literally waved the wand a few times in the center of the carpet and was done in about 10 seconds. There is no way the carpet was completely scotch guarded. He did a phenomenal job on the cleaning, but I feel I wasted my money on the scotch guard treatment.

I was so impressed with ZeroRez and how our white carpet looks after they came in to clean! I didn’t realize how dingy it has gotten over six months, since we’d had it cleaned by another company. The results from the other company were not the same. After ZeroRez cleaned our carpet, it looks brand new and really pops!

I have already recommended ZeroRez to everyone I know, and will definitely give them a call again when our carpet needs cleaned! I’m so impressed with their carpet cleaning service, I’m going to look into the other services they offer!

The tech was very nice and professional. The carpet looked so much better after

Bait and switch operation. Didn’t even wash my whole tile floor and I’m disabled. Double the price quoted and don’t ever contact me again

The person was very nice and very helpful. I did not like the upselling.

First, when the gentleman entered, he put his blue booties on, then he shone his ultraviolet light allover my carpeting in the living room and and the den and told me that they seemed to be full of pet urine, so it would be more money to get rid of it. I declined, which he didn't seem to like.
He then walked out to his truck to get the equipment, with the booties on, and came back in. So really, what was the sense for wearing them?
He finished very fast, and I noticed deep ridges in the carpeting. When I pointed it out to him, he said that happens from the machine. I asked him to brush it out, since when I tried to fluff it up with my hands, it didn't really come up. He got the big brush and did the den, but never touched the living room. I had to ask him? Nobody ever left it like this.
When he came back in, he very calmly said, "the vase outside broke", I was stunned, since I don't have a vase outside, but a rather large ceramic pot, full of soil and artificial flowers. I then of course saw the pot in pieces on the floor and dirt all over. He started to pick up some shards, and I told him to leave it alone, I would take care of it. He never as much said he was sorry. I mentioned that I painted that pot and had it in the same spot for 25 years, had the carpets cleaned many times by other companies and this never happened. All he said, "I didn't do it"! I suppose that big hose just did it all by itself. He was careless and not very friendly.
At that point, I was so upset, I just wanted him to get out of here. I had a tip ready for him, but changed my mind, he did not deserve it.
I had to use my vacuum and go over the ridges he left in the living room several times.

I therefore called and asked for reimbursement of $50, which is not even enough to replace that size pot. I'm hoping to see it soon on my credit card.
So, yes, it was a big disappointment!

Quick appointment, very courteous, did everything we wanted.

USED SEVERAL TIMES PREVIOUSLY

The carpet cleaning looks like it was just a vacuum. Hardly any of the stains were lifted out of the carpet. I feel like I personally could have just vacuumed my carpet and gotten the same results.

Great service from the gal that took my reservation to Cory, the technician, that came out and cleaned my carpet.

Your service of our home has always been above and beyond even when there was an issue

The rep who came to my home did an amazing job! I will definitely be using Zerorez services again and will tell my friends to use them as well.

Carpets look great. The cleaning was very fast

Zerorez is the best!!! My carpet is 20 years old and looks practically new. They are the best at removing stains (that never return) and pet odor.
My carpet is always soft after it dries.
Stephen was my technician this time. He was on time, polite and very knowledgeable. He made some great recommendations.
Thank you for keeping your prices reasonable.
I’m a customer for life 😁. Jane Y.

Excellent job as usual.

Timely appointments. No harsh chemicals. Reasonably priced.

We appreciate how there is never any soap residue after our carpets have been cleaned by Zerorez

I left him alone and pointed out areas of concern. The loveseat was never moved and I had to clean major areas myself. Super frustrating. The only reason I had them cleaned in the first place. It wasn’t even wet.

Best part of the job was Major! He was early, he got to the job right away. He did a great job! Major has a kind soul. Very nice guy and I will tell my friends to ask for him.

I am very pleased with the services and the friendly personnel at Zerorez.

The booking process and arriving on time were perfect. It was basically clean, except for one spot that either didn't come out or should have been spot cleaned first.

we love Zerorez. Zack did an excellent job on our carpets!
we will recomend Zerorez to all our friends!

The service is friendly and knowledgeable. The products used ensure that the carpet doesn't attract dirt after the cleaning.
I like the phone communications too. This is the one company that I talk about with my neighbors, friends and relatives.