based on 39687 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Carpet was fine. I was supposed to get a promotion where 100 square ft of tile was supposed to be cleaned and it wasn't done. I asked management for a partial refund and told me there was nothing to refund. I ran a business and when this would happen I would refund partial for a mistake done by me. You have horrible management and I will never have you guys come out again, unfortunately. It was the customer service that was a no go for me!
Maybe find new management
The techs were so nice, knowledgeable, and honest!
Great customer service. Angel did a fantastic job on my carpets and tile floors!
Postive attitude with customer service.
Michael was a hard worker, and very knowlegable. He did a great job.
Thank you !!
Great job great people
Great job
I didnt see anything You could do better
Your guys did an excellent job cleaning our carpets and will continue to use you and recommend your company to our friends.
Thank You
Staff very courteous, polite and punctual.
Ricky was very nice and polite! Knowledgeable and made personal recommendations without being pushy!
Michael and Alec were very professional and did a great job.
Crew was great, on time, professional, and personable. Def recommend 🙌🏼
This was the first time I had my carpets professionally done. Ricardo was prompt, personable and efficient. I was very pleased with the way my floors looked when he was done. I will be calling again next year.
They did a great job
Prices are resonable & done very quickly
On time, friendly, and did an outstanding carpet cleaning job.
Zerorez is my favorite carpet cleaning service. I would recommend and have recommended them to ppl and family I know. Will did a very good job explaining the process, etc. and did a great cleaning job. I give a 10+.
Excellent job!
No harsh chemicals
On time, thorough, efficient
When inquiring about services and specifically mentioned we had pet urine, the price we were quoted at did not include the cleaning to get the pet urine stains out. Instead it went up significantly. It would be better to quote us at the services we asked for rather than a standard cleaning.
Just a good company
Man who cleaned our house was great in all respects.
Liked our technician and carpet looked great!
Carpet cleaner was very good and polite. I am very impressed with zerorez
The technician was very professional and friendly. He did a great job and my carpet looked great when he was finished.
Zerorez service was amazing!! I am one satisfied customer! Initially I was gonna choose another company but my best friend suggested that I go with your company. My friend had her carpets cleaned and she was so satisfied with the result, so she wanted me to get the same satisfaction guaranteed! I’m glad I chose Zerorez! Everyone choose Zerorez!! So your carpet can be happy again! 😊😊😊😊😀😀
I called Zerorez today, after having my carpets cleaned yesterday. The guy did not go up to baseboards in many places. I could see this quite clearly as in some places there remained cat fur and cat litter.
I had opened sliding door bedroom closets to make it easier to reach the carpet without cleaning my closets. Closet cleaning was not what I ordered, but he did not reach to clean up-to my closets.
I decided not to have it “re-done” due to the hassle of dragging equipment/water, into my house.
Hopefully, you can figure out which employee was at my house.
Name removed
Phone number removed
Great product and service!!!