36804 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent same day service
Excellent in both.
Ethan was very courteous, thoughtful and did a very good job.
Zerorez is the best in town I've use them many times they are the only carpet cleaning service that I have found to be great every time that I have used them very professional and I have used other carpet cleaning services but none can compare to zerorez
On time, very neat, and thorough. Tech is knowledgable about different services but doesn't try to push anything.
Employees call before them come, are very pleasant and do an excellent job. I have recommended to you to many of my friends.
I like that your service is print and organized. I get a heads up from my technician when he is on the way. Every technician has been friendly and professional. I love that my carpets get cleaned and that they never smell like chemicals.
Jose Ruiz done a great job.
I was very pleased with the way Will explained what he would and the results were great. Our carpets were very dirty.
Will was very friendly and professional.
Knowledgeable and professional employees.
Prompt and did a good job.
Our rugs came out looking like new. Will definitely use them again. The options were explained and the best choices made!!
My needs were more than met.
Will the technician was very efficient and knowledgeable
You guys did great! Thank you for the incredible service :)
Very reliable and efficient.
The service technician TJ was friendly and got the job done quickly. TJ helped us move the rugs and hang them to dry. The service was affordable and effective. I thought my area rugs were clean but ew.
Tracey somehow exceeds my expectations every time he helps clean up our home. He does it all and that's not even the best part. He works efficiently and carefully! He has cleaned our statues, backyard floors, garage floors, rugs, carpets, and furniture. He is an absolute delight.
We are very pleased with Zerorez, the technician Victor was very knowledgeable and friendly, he took his time to explain everything and all the services Zerorez offers. We will for sure use you again
Tracey F was did a fantastic job with cleaning my carpet. Tracey was professional and so nice. Will use Zerorez again.
The service person was very nice and clean, I liked the ends results.
Fast & friendly...
I COMPLAINED THAT THE TECH LEFT A WHITE REISDUE ALL OVER MY TILE FLOORS THAT TOOK ME SEVERAL HOURS OF HARD SCRUBBING TO REMOVE, THE PERSON ON THE OTHER END OF THE PHONE SAID THE MANGER WILL CALL ME, AS OF THIS WRITING NO MANAGER OR ANYONE ELSE HAS RESPONDED TO MY COMPLAINT OR POOR SERVICE.
Professional, courteous staff, starting with our informational first phone call, to the technician who cleaned the carpet. Pricing was very affordable. No residual odors left over from the products used for cleaning. A spot treatment was 100% effective in areas where needed. We could not have had a better experience - and we chose Zerorez from television ads and word-of-mouth.
Zerorez in my opinion dies a superior job compared to others. Like the finished results, the carpet looks great and takes less time to dry. The personnel is courteous, friendly and thorough. Will continue to use them.
Will was very personable and did the job in a timely manner.
Will is very knowledgeable
Will made the job a breeze
Carpet came out very nice.
I like the idea no residue.
I don't normally fill these things out however, the 2 guys that came to my house were awesome and should be acknowledged for it. They were respectful, fun to talk to and when the time comes to have anything in my house cleaned again, I want them to do it.
Professional, spot check review and reasonable price estimate. Took the time and effort to do a
Complete job.
Great service; on time; used them 4 times now; Kanoa is great service technician; fair pricing.
Everything