Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 29078 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 6, 2015 — Rated 10 out of 10 by C.W. Zerorez Jacksonville
What do you like about our products and services?

Quick and efficient

Report a concern   October 6, 2015 — Rated 10 out of 10 by Carol Reimer Zerorez Jacksonville
What do you like about our products and services?

Through job every time !

Report a concern   October 6, 2015 — Rated 10 out of 10 by J.S. Zerorez Jacksonville
What do you like about our products and services?

Showed up on time and was very professional.

Report a concern   October 5, 2015 — Rated 2 out of 10 by L.G. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The carpet looked good for one day. Then stains that other carpet services have gotten out came back up and the extra extraction treatment I paid for didn't seem to do anything. A terrible smell came from one of the rooms after he was done that wasn't present before, but the most disturbing part was the the carpets looked terrible the next day. I spent 490.00 on the house to have tile and carpet done. The tech was nice and seemed very knowledgeable and worked well, I just think the product didn't work for the needs in my home. Some were pet stains, but not all. It just didn't seem to do anything .

Report a concern   October 5, 2015 — Rated 10 out of 10 by D.P. Zerorez Jacksonville
What do you like about our products and services?

There is no chemical smell and I am satisfied with the results

Report a concern   October 5, 2015 — Rated 10 out of 10 by P.J. Zerorez Jacksonville
What do you like about our products and services?

The technician tried his best to take care of problem areas in my carpet. He listened to what I had to say.

Report a concern   October 5, 2015 — Rated 10 out of 10 by Jim Brumley Zerorez Jacksonville
What do you like about our products and services?

Cleans well

Report a concern   October 5, 2015 — Rated 10 out of 10 by Jim Scofield Zerorez Jacksonville
What do you like about our products and services?

He was on time and did the job without delay. He explained what he was going to do and how long we should wait before putting the area rugs back on the carpet.
We will defiantly use your service again...

Report a concern   October 4, 2015 — Rated 10 out of 10 by P. Zerorez Jacksonville
What do you like about our products and services?

It worked great. The church pews and altar looks great.

Report a concern   October 4, 2015 — Rated 10 out of 10 by Wendy Patton Zerorez Jacksonville
What do you like about our products and services?

Service was GREAT and so fast. Robert did everything he could to make sure I was pleased with all the services he performed. My Carpet dried quickly and the house smelled great after the vents were cleaned. I have already recommended you to a friend. As a Realtor, I will recommend you to all my clients!

Report a concern   October 4, 2015 — Rated 10 out of 10 by M.K. Zerorez Jacksonville
What do you like about our products and services?

Austin was great. Very polite and did what he said he was going to do. Results look great, especially the tile.

Report a concern   October 4, 2015 — Rated 9 out of 10 by J.H. Zerorez Jacksonville
What do you like about our products and services?

clean and effective

Report a concern   October 4, 2015 — Rated 10 out of 10 by L.P. Zerorez Jacksonville
What do you like about our products and services?

good prices and great service, the representatives are honest and professional.

Report a concern   October 4, 2015 — Rated 10 out of 10 by J.B. Zerorez Jacksonville
What do you like about our products and services?

They do an EXCELLENT job and are very thorough. The person that came out to my house was very personable and conscientious with spots. However, I was disappointed when I made the reservation that you have had such a substantial rate increase. It would be nice to have a Senior Discount or a loyalty discount for annual customers. After all your word of mouth is your best advertising.

Report a concern   October 4, 2015 — Rated 6 out of 10 by R.T. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

I didn't notice a result much different from other carpet cleaners but, more importantly, I specifically asked about a demo of your duct cleaning when I made the appointment. I was told they would be sure to have the equipment on the truck, but when they arrived and were asked the said they couldn't do the demo because they didn't have the right equipment on the truck.

Report a concern   October 4, 2015 — Rated 10 out of 10 by M.M. Zerorez Jacksonville
What do you like about our products and services?

Austin was awesome, he showed up on time and did a great job.

Report a concern   October 2, 2015 — Rated 10 out of 10 by L.A.R.C. Zerorez Jacksonville
What do you like about our products and services?

You do good work and the people are very friendly and god at what they do.

Report a concern   October 2, 2015 — Rated 10 out of 10 by C.A. Zerorez Jacksonville
What do you like about our products and services?

Customer service
Technician worked very hard to remove tough carpet stains

Report a concern   October 2, 2015 — Rated 10 out of 10 by K.T. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule, courteous, great products and results.

Report a concern   October 2, 2015 — Rated 10 out of 10 by L.M.A. Zerorez Jacksonville
What do you like about our products and services?

This is not the first time using zero Rez & we are very satisified with your company . I love the fact that their is no rezido left on or intend carpet. The carpet also has a wonderful citrus smell. Our carpets look and new again.
Thank you again , Zero Rez.

Report a concern   October 2, 2015 — Rated 10 out of 10 by Bert Faulf Zerorez Jacksonville
What do you like about our products and services?

I received the estimate in a timely manner. We are in the process of moving so he gave us a quote in two phases which was helpful.

Report a concern   October 2, 2015 — Rated 10 out of 10 by T.T. Zerorez Jacksonville
What do you like about our products and services?

Our technician was friendly and efficient. Really explained everything to us and he did a wonderful job.

Report a concern   October 1, 2015 — Rated 10 out of 10 by Diane Groth Zerorez Jacksonville
What do you like about our products and services?

we were able to get the carpet cleaned in our RV . .

Report a concern   October 1, 2015 — Rated 10 out of 10 by D.V. Zerorez Jacksonville
What do you like about our products and services?

Efficiency

Report a concern   October 1, 2015 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

The products are outstanding. My carpet always looks like new after Zerorez has finished cleaning, and the professionalism and courtesy of the associate is unmatched in the service industry.

Report a concern   October 1, 2015 — Rated 10 out of 10 by A.H. Zerorez Jacksonville
What do you like about our products and services?

Quick and easy. Carpet dried quickly and it looks great. The tile cleaning was impressive. Technician was very polite and professional.

Report a concern   September 30, 2015 — Rated 10 out of 10 by D.H. Zerorez Jacksonville
What do you like about our products and services?

As always, your tech was friendly, courteous and extremely professional. I would, and have, recommended your company to numerous friends and family and will continue to do so.

Report a concern   September 30, 2015 — Rated 10 out of 10 by Rob Kearney Zerorez Jacksonville
What do you like about our products and services?

Very helpful and professional

Report a concern   September 30, 2015 — Rated 10 out of 10 by P.F. Zerorez Jacksonville
What do you like about our products and services?

Very friendly and efficient technician. No residue. Carpets were nice and clean.

Report a concern   September 29, 2015 — Rated 10 out of 10 by G.J. Zerorez Jacksonville
What do you like about our products and services?

How clean the carpet came. No smells. I have already told friends and family how much I liked your services. And Chris was great!


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