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26417 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It made the house smell really fresh! The technician and the owner are very friendly.
Our carpet is so much cleaner. Stains that we thought wouldn't go away, are now gone.
I would suggest that you inform the customer that their carpet may "ripple" through the drying process. That was a surprise and unexpected. Although our carpets are no back to their regular shape.
I like the fact that water is used to clean the carpets and it doesn't leave residue in the carpet which attracts dirt.
Office and on site staff are very cordial and responsive. I am very pleased with the cleanliness of my carpets and my outdoor furniture cushions. I highly recommend them.
You do a great job and are reliable
Your products are "green" - non-toxic and water-based. Carpets are not soaked so drying time was very fast. Benjamin was very professional, respectful, knowledgeable, and explained every step of the carpet and tile cleaning process.
Moved into 12 year old home & had two bedrooms done. Had some traffic areas showiing after cleaning & return visit was made. Outcome was very good & would use this company again. Also had couch cleaned & turned out very well. Dave B
on time, did a great job, products did a great job of cleaning and have already recommended to 3 different friends'
Fast and clean
The representative that came out to my house politely waited for a real estate agent to let him in. Then took his time explaining to her and myself ...twp seperate times about what was done in ewch room of the house. Very nice. Very good job.
I liked how clean you were able to get my chiseled edge travertine floors. They look completely restored.
I was very pleased with the cleaning results. I would definitely call zerorez again.
Personable, knowledgable technician handled both services efficiently and did a good job of cleaning up afteward.
The gentleman cleaning the carpet was quick and efficient and answered the questions I asked him politely and in detail. The carpet looks way better than it did and I am very pleased with the outcome.
Extremely friendly and professional. House smelt great, floors became cleaner then I expected.
The associate was very nice and professional. He called before he arrived and was even early for his service. Even though he was early he gave me the option of being available early.
Fast and friendly and polite. Great job, carpet looks like new. Like the fact no residue.
My carpet and tile look great!
I love that I could input everything online and then have your team follow so quickly with an accurate quote. I like that your products are pet friendly. And the friendliness of the technician was great! He took the time to listen to what we believed were the problem areas and ensured he focused attention there. He also was able to add an additional service on the spot to clean our sofa, and then proceeded to do a stellar job!
No harmful chemicals or smells.
The technician was professional and left no mess.
Zerorez is very people & service oriented. Satisfaction is the end result.
Natural cleaning products. No strong odors yet effective of ally tile & grout. Very happy with my service. As your commercial says on WOKV... "Thanks Zerorez!"
We thought our carpet was beyond help. You made it look darn near new.
Environmentally friendly products.
I don't know. We paid extra but spots did not come completely out.
Very professionally done and product is great for health, I have an 11mo old grandchild that is all over the floor and carpet this is great for her.
Zerorez did a wonderful job cleaning the stairs and second story of my home. All of those little mark that happen when have a toddler were gone. They were on time and very efficient. I will definitely use them exclusively from this point forward
Shelby Kimball
Very satisfied
My carpet "feels" clean for a change and not "crunchy"!! It is so very clean and the house smells GREAT!! Awesome job, guys!!! I'm so very happy :)