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based on 28726 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Dalton did a terrific job. He was professional, effective and very respectful.
Service was efficient and carpet now looks great! Technician was on time, friendly and explained every step thoroughly. Very pleased with service and would recommend to others.
Micheal did an amazing job. Would definitely recommend your company because of professionalism, great job & my tile looks so good & feels clean when barefooted.
I have been using Zerorez for years. You show up on time and the technician has always been pleasant. The work is done in a timely manner.
Carpet and rug cleaning
Kaz did a great job.
It’s so clean!
It was an overall good experience and friendly service person.
Scheduling with Frank was an informative process, made easier by his great communication. Then ZeroRez staff helpfully confirmed my appointment 2 days in advance.
I highly recommend Gabriel and Clayton to clean duct work and dryer vents via the ZeroRez methods. These techs were on time, efficient, well-organized and well-educated. They explained the science behind the electrostatic spray very well and I decided to add that service.
They kept me posted with updates on how dirty ducts and vent had been and how clean all areas became, supported by photos.
The ZeroRez equipment used inside my 4 year old investment townhome appeared to be spotless, "brand new." After cleaning all the ceiling vents, they vacuumed adjacent flooring, leaving my town home both cleaner and safer than when they arrived.
I'm still considering whether to clean carpeted areas, depending on perspective future tenant's having pets, but will definitely contact ZeroRez for that service as well.
Tech arrived on time and very professional!
Techs Kendall and Albert did 2 services, a thorough cleaning of ducts and dryer vent in my 8 year old investment, rental townhome. They carefully explained every aspect of their process, answered all my questions about products, and I added the electrostatic duct spray option, upon their advice.
They both kept me posted throughout, updating me on how areas had looked before and then after their services. Then they cleaned up, leaving my townhome spotless, rental ready!
Kendall and Albert were prompt, early even; great communicators; well-organized and knowledgeable about the ZeroRez system, services and products. I would recommend them to anyone looking for a more sanitary and much safer home.
The representatives are always so kind and friendly. We have dogs that love to play in the dirt and then roll around on the carpet. No matter what, our carpet always looks brand new when Zerorez comes out to clean them.
Our technician was very professional and friendly. He did a fantastic job and will request him in future carpet cleanings.
Excelente servicio. 100% recomendado
Anthony did a great job! Very happy with the job he did! Thank you. Will be using Zerorez again!
Professional, friendly and very thorough!!
Although very kind and communicative, the 2 technician spent almost as much time arguing about how to do the job as they did cleaning.
The 1st tech arrived at 830am and decided to re-measure the entire job instead of just the additional areas that were added after the original quote.
After that he was on the phone getting prices adjusted for 30+ minutes.
Finally after almost 1.5 hours he started getting hoses off the truck.
The manager arrived at some point and brought an additional tech more hoses because there was not enough hose on the truck. The additional tech had no way to contribute after the initial spraying because there was only one truck.
They then decided to try to move the truck to another entrance which was much further away than the original location. That wasted about 30 more minutes..All that and then at the end they ran out of time and didn't even finish the job.
I paid for what was completed and had to re book the rest because of holiday availability.
I like that you also clean the kitchen tile--it came out great. Technician (Harrison) was very pleasant, knowledgeable, helpful, had good suggestions, professional, got the job done.
He was prompt and made sure all of our walls and corners were protected. He was great. Highly recommend.
Effective, good client service
Naz was great!! He explained in detail how the process works. He immediately got to work on the carpets. The carpets looked great after Naz completed the cleaning.
the technician was great and answered all our questions and provided us with photos
We've been using Zerorez for 20+ years and will never use another company. Their process is quick and efficient. Their employees are dependable and respectful. They can clean almost anything, and if you have animals, they can get it out!
Joseph did a great job! Will use again. Fantastic service and product.
Thorough, clean, and professional
The price was good, and ao was the quality of service. Colton did a great job, we were very happy with him.
Very friendly and professional technician. We've been using you for years and have never been disappointed.
Service was as expected and was completed on schedule. The person providing the service was courteous and professional.
Very prompt every time and reasonable. My carpets look great.
Zerorez is professional, prompt and thorough. The technician was well trained and listened to my concerns about the stains on my chairs. After cleaning the chairs he asked that I inspect them and give him feedback. I am totally satisfied with the excellent job that he did! The chairs are totally clean and the stains are gone. Kudos to him and Zerorez!