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26418 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Prompt, courteous service. Arrived earlier than scheduled (after phoning to make sure it was okay to come early!)
quick, clean representative was knowledgable and polite
Competent, service-focused employees make ALL the difference. We'll be back for our future needs--and will be happy to recommend you to friends and family in need of your services.
Wonderful citrus smell and great carpet cleaning
I especially like the fact that the products do not leave a residue which attracts dirt. Patrick was polite and friendly as he cleaned the carpets. I am quite pleased.
Professional service technician and absolutely outstanding results!!!
smell is gone in sofas. Prompt at keeping appt.
"Green", smells good. Very well done job!
Fast and effective. Incredibly courteous service. Feel comfortable enough to leave staff in my home an just go off while they work. My latest service was due to a major water leak. I made sure the insurance adjuster knew that Zerorez was my service company, and I did not want to use their recommendation. I am also friends with folks that work for a major flooring company in town, and I've shared that Zerorez is amazing -- they should watch out! You do such fantastic work, if the word gets out, they'll be losing business......
Courteous company. Always work me in when I ask for service. Service staff are excellent, clean cut, well groomed and uniformed. I prefer no soaps and love the citrus pre cleaner scent. Other carpet cleaners outcome are poor because stains come back. Been using Zerorez for probably 10 years. Wouldn't use anyone else. Thanks.
the service rep was professional. no soap. fair pricing.
The reason we are repeat customers is because the professional level of your staff.
Both members of your staff that cleaned our carpet Tuesday April 3 (I forgot their
names) did a wonderful job, and they are a credit to your company.
Name removed
The product used is outstanding, and service is outstanding , very well trained and can answer any and all questions.
Very impressed!!!!
fast courteous service family operated
Incredible customer service and your product works!
We had an issue with our first visit, and severe wicking of stains we had never seen occurred. Zerorez came back immediately and fixed the problem. Now our carpet is stain free, smells great, and I am very grateful for their excellent customer service in fixing the problem.
Prompt, nice technician, good job-quick!
Everything! The personnel were very professional and accommodating .work was excellent and price was reasonable. I love you guys! Thanks!
You do a great job. You are on time or early and you will also adjust to my crazy schedule. The employees are respectful, polite and try to be economical which I appreciate.
thought it was a very professional experience.
enjoyed both employees and their work.
Very we'll trained staff.they had an answer to every question I asked. The process was don't in a timely manner. The idea of not using detergents is pretty awesome and my house looked amazing after they were done.
I am extremely satisfied with Zerorez. All my stains are gone. I was sceptical that it would work as well as they said it would.
They work! The carpets are really clean when you leave.
Easy to schedule and great result!
Products better than what I have used in the past. Carpets stay cleaner longer.
Extremely professional service, technicians are knowledgeable and polite, carpets and grout are always cleaned beautifully and exactly as described. Best carpet/grout cleaning service in town!
Very satisfied with the results.
Zero residue, ability to clean pet spots, friendly efficient technicians
The great service that was given to us by Patrick! The product sold itself! Very happy with the results!
Clean carpet