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based on 29371 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Good technician, Ben, and satisfactory cleaning.
Very professional
Everyone I spoke with were friendly and helpful. The gentleman, Robert, that came to our house was most helpful with what needed to be done. Our carpets look great and we will call again when we are ready to have our carpets and tile flooring done. Thank y'all so much.
Technician was very polite and did a good job.
Y
Garrett was terrific...very professional, helpful, and honest. He did a great job, and worked with me to deliver exactly what I needed cleaned, at a fair price
Kate, Neptune Beach
Quality service.
Thank you.
Ivan was very thorough and professional.
Awesome results, dried quickly, smelled great, it didn't take up my whole afternoon, and customer service with you guys is top notch. Love Austin! I have bragged to everyone about my carpet I even took pics! You have a customer for life!
Effective cleaning, no chemicals
quickness of appointment, quality of work and professionalism and pricing.
Service was prompt, great information provided via email prior to appt date. Gentleman that came to the house was professional, knowledgeable, and did a great job! Only took a little over an hour, great results.
everything
No residue
Brad was very knowledgeable and professional explaining how your process works
The service was really good and considering the age of my carpet...it looks great. The technician Chris was very friendly and knowledgable...I will use them again.
Very quick and efficient... Employee was very friendly and curtious and explained everything that he was doing
.
As always i am completely satisfied. This recent tech, Kenan (?) was really good
Clean fragrance.
We have always been happy with Zerorez service and people. They are polite, friendly and efficient.
The service was very good and the end product very good. The service person Garrett was very
courteous and appeared well versed in his job!
Thank you,
R.M Shaar
My tech was AWESOME. He made sure that I understood what he was going to do, and the best ways to keep my carpets looking great after he left.
no residue
My service technician was friendly and professional and put extra effort toward getting out tough stains. He brought in fans to help the carpets dry quickly and worked efficiently. The carpets look so much better! We can now decorate for the holidays.
Dry time was much shorter than traditional carpet cleaning. Technician did a wonderful job and explained everything in detail so I could make the best buying decision.
I appreciate the courteous technicians and their attention to and respect for my home and cleaning needs. Love the clean citrus smell of the pre-treat product. I also appreciate that my carpets were cleaned thoroughly, yet quickly. Zerorez does a great job!
You do a great job at cleaning and don't up charge like the awful companies in Mint Mag.
The technician was great, showed up on time, very polite and courteous. He explained your products and pricing quite clearly. He did 4 rooms for us. 3-4 are great. We had cat urine in one of the rooms and it did not come clean. Had it not been for that room, I would not have hesitated to give a 10.
Lifted the stains from the carpet.