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based on 26418 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick service. Polite techs
The technician had a very good personality (friendly & courteous) and did a fantastic job of cleaning our carpets. He explained the entire process and went to work.
Friendly service technician. Sent a reminder email and was on time for service.
Prompt response; friendly, competent technicians; excellent quality; good price
Customer service is impecible
Everything
Couldn't believe how clean the carpet looked
The young man represented your company very well. He was prompt and outstanding and my carpets look amazing.
the grout cleaner was amazing!!!! The citrus scent was very nice and the Zerorez technician was extremely professional and accommodating
our client representative did a fairly good job but some areas of the grout didn't turn out as well as we thought it would.The refrig. moves easily but he didn't even question if we wanted that are cleaned. He also didn't even open the doors to the laundry area and left a dirt line there. When he tried to clean up after himself he left our wood floor all streaky and a mess. The carpet service did not leave a mess like that. I am uncertain whether we would do this again.We didn't get the satisfation for the cost.
I loved our technician Trevor. He was very nice, informative, he was early for the appointment and efficient in getting the job done.
Chemical free
The service was prompt and your tech was excellent he was very pleasant and took care of all my requests.
I LIKE THAT THE PRODUCTS USE TO CLEAN THE CARPETS AND CHAIR WERE SAFE FOR MY GRANDCHILDREN
AND THERE WAS NO STRONG CHEMICAL SMELLS OR SOAPY RESIDUE LEFT ON THE CARPETS
THE CARPETS WERE NOT SATURATED AND DRIED IN A REASONABLE AMOUNT OF TIME
PATRICK WORKED VERY HARD AND WAS FRIENDLY AND MADE THE CARPETS AND CHAIR LOOK GREAT
THANK YOU FOR A GOOD JOB!
Great service but for me the price was a little high.
The employees are knowledgable, friendly, and professional and the carpets look great.
Carpets are clean and technitions are professional
My old carpets look new everytime they are cleaned and it lasts for quite a while. I recently had you go to my mom's house and she is thrilled with the outcome. I also like the tile and grout cleaning.
No perfumes
Our rugs look fantastic. We will definitely use Zerorez again and recommend their services to others. We have used other companies in the past but our carpets didn't look as clean as they did with the Zerorez. Seth, your technician, was very nice and explained the cleaning process to us in detail. Thank you for a job well done.
Bill and Robin Hockenberry
Punctual, efficient, effective, competitive pricing
Allow the client to feel the service provider is not under time restraints.
The attendant was very knowledgable, worked efficiently, reviewed his work, asked for critique and if we were satisfied.
Note: Because of our children, we had a couple of really stuff areas, he was able to cleaned them up. Excellent!
We have told several friends about the great service and product you have. John
He did a great job on two stains that we were not able to get out. The whole job as done very well. Thanks
Consistant, good outcome every time.
Always on time and your product works great. Thank you for a great job.
Its very simple t i understand how it actually works!
Carpet and couch and chairs look and feel great and clean. Seemed like it took awhile to completely dry, but no sign of any residue was left.
This is the third time I've used ZeroRez and this time also had them do tile cleaning. Was really shocked to see what my tiles/grout looked like new.