Zerorez Jacksonville
225 Sampson Way
St. Augustine
FL 32092
United States

Average rating: 9.7 out of 10 based on 26418 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   April 6, 2014 — Rated 9 out of 10 by S.R. Zerorez Jacksonville
What do you like about our products and services?

The results !!!

Report a concern   April 6, 2014 — Rated 10 out of 10 by Colleen Wright Zerorez Jacksonville
What do you like about our products and services?

It was quick and did a wonderful job. My carpet looks great.

Report a concern   April 5, 2014 — Rated 0 out of 10 by J.M. Zerorez Jacksonville
How did we disappoint you and what can we do to make things right?

The day the tech left all was well, and I believed I had received superior service. However yesterday and today, after the carpet has completely dried, we have huge stains that have wicked up from the pad. Some are stains that were there before, but there are two huge stains (really huge, one is at least three feet long) that we have never seen before that are now on our carpet in the living room. We are very disappointed that this has happened, and would like the opportunity to show you these new stains. We will be happy to give you the chance to come reclean and correct the problem.

Report a concern   April 5, 2014 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

I like the following things: the service, the employees who do the work, the quick drying, reasonable pricing, the outcome on carpeting and furniture, meaning it looks much better, and you can see a noticeable difference.

However, I did not see any difference whatsoever in the tile and grout cleaning that was done (complimentary) in one of my very tiny bathrooms. There was no change, unfortunately. Your product did not seem to work on my tile and grout. It was disappointing to say the least as I wanted to have the tile and grout (the same tile/grout in all parts of my condo-kitchen, hallway, bathroom) done.

Report a concern   April 5, 2014 — Rated 10 out of 10 by L.B. Zerorez Jacksonville
What do you like about our products and services?

Quick easy good

Report a concern   April 4, 2014 — Rated 10 out of 10 by C.B. Zerorez Jacksonville
What do you like about our products and services?

Your product is what the ads say-no soap residue. The service tech knows what needs to be done and he does it.

Report a concern   April 4, 2014 — Rated 9 out of 10 by S.L. Zerorez Jacksonville
What do you like about our products and services?

The carpet dries faster

Report a concern   April 4, 2014 — Rated 10 out of 10 by C.P. Zerorez Jacksonville
What do you like about our products and services?

Easy to schedule and very professional.

Report a concern   April 4, 2014 — Rated 10 out of 10 by H.G. Zerorez Jacksonville
What do you like about our products and services?

Environmentally friendly

Report a concern   April 4, 2014 — Rated 10 out of 10 by F.H. Zerorez Jacksonville
What do you like about our products and services?

does a nice job.

Report a concern   April 3, 2014 — Rated 10 out of 10 by A.V. Zerorez Jacksonville
What do you like about our products and services?

The technician was pleasant efficient and did a good job

Report a concern   April 3, 2014 — Rated 10 out of 10 by W.S. Zerorez Jacksonville
What do you like about our products and services?

Job well done and good price.

Report a concern   April 3, 2014 — Rated 10 out of 10 by T.A. Zerorez Jacksonville
What do you like about our products and services?

The technicians were very professional and were informed on their products. Our carpet looks nice.

Report a concern   April 3, 2014 — Rated 10 out of 10 by S.M. Zerorez Jacksonville
What do you like about our products and services?

You took the stains out

Report a concern   April 3, 2014 — Rated 10 out of 10 by Teresa Reyes-Marchio Zerorez Jacksonville
What do you like about our products and services?

Cleanest my tile and carpeting has ever been! Very happy to find a company I can rely on!

Report a concern   April 3, 2014 — Rated 10 out of 10 by G.D. Zerorez Jacksonville
What do you like about our products and services?

He was fast, congenial and thorough.

Report a concern   April 3, 2014 — Rated 10 out of 10 by J.J. Zerorez Jacksonville
What do you like about our products and services?

Great job cleaning carpet!
The technician, Patrick was courteous and very professional about his work.

Report a concern   April 3, 2014 — Rated 10 out of 10 by Carol Campbell Zerorez Jacksonville
What do you like about our products and services?

The lack of the residue in other processes.

Report a concern   April 3, 2014 — Rated 10 out of 10 by Tricia Vandenberg Zerorez Jacksonville
What do you like about our products and services?

Non toxic materials used, fresh scent & ability to remove tough stains.

Report a concern   April 2, 2014 — Rated 10 out of 10 by Morgan Traylor Zerorez Jacksonville
What do you like about our products and services?

The service from the first call to the field tech was top notch. I will use you again over and over again

Report a concern   April 2, 2014 — Rated 9 out of 10 by D.M. Zerorez Jacksonville
What do you like about our products and services?

Your technician displayed great efforts in both explanation of the process and ensuring carpet cleaning was the best it could be. We required a call back for wicking, and he really made me feel he cared that carpet was no less than the best it could be. I called your company due to a recommendation of a co-worker, and would not hesitate to recommend your services to others.

Report a concern   April 2, 2014 — Rated 10 out of 10 by J.O.L. Zerorez Jacksonville
What do you like about our products and services?

It actually gets the carpet clean.

Report a concern   April 1, 2014 — Rated 9 out of 10 by F.D. Zerorez Jacksonville
What do you like about our products and services?

Wonderful customer service, both on the phone and the home representative. Zerorez was able to work with my schedule too! They arrived promptly and the representative was knowledgeable and polite!

Report a concern   April 1, 2014 — Rated 10 out of 10 by N.S. Zerorez Jacksonville
What do you like about our products and services?

Our tech was extremely knowledgable and friendly. We had 3 rooms cleaned and it only took the tech about 45 minutes to pre-treat and steam the carpets. We will definitely be using this company again!

Report a concern   March 31, 2014 — Rated 9 out of 10 by J.S.D. Zerorez Jacksonville
What do you like about our products and services?

A good, thorough job was done.

Report a concern   March 31, 2014 — Rated 10 out of 10 by B.L. Zerorez Jacksonville
What do you like about our products and services?

Great job by your products on carpets that really, really, needed a good cleaning!☺️ What product do you recommend for spot cleaning between having the rooms done again? The tech was also very good!

Report a concern   March 31, 2014 — Rated 9 out of 10 by B.M. Zerorez Jacksonville
What do you like about our products and services?

I like how the carpets look after they are finished cleaning. Nothing sticky after they are finished . dries very quickly. Marge Monteith

Report a concern   March 31, 2014 — Rated 9 out of 10 by P.G. Zerorez Jacksonville
What do you like about our products and services?

quality and service

Report a concern   March 31, 2014 — Rated 10 out of 10 by Dan Grennan Zerorez Jacksonville
What do you like about our products and services?

The service was wonderful! Clean professional and very thorough! I've used many companies in the past and none compare to your service!

Report a concern   March 31, 2014 — Rated 10 out of 10 by D.C. Zerorez Jacksonville
What do you like about our products and services?

Excellant service. Just moved in new place and didnt realize grout was eggshell color not dark brown. Carpet pain that no 1 thought would come up and the carpet would have to be replaced came out and you cannot even tell that it was ever there


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