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based on 29078 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Quick and great results!!
The young man you sent was ex-military and so professional that it was a great experience and would use your Company again. He told me exactly what was going on and I am very pleased with the result. Thank you again.
Friendly and diligent service by the cleaner who came to the house!
The attention to details and thorough work ethics.
No soaps involved. Technician was very courteous and helpful.
Efficient and Natural Products
My carpets and furniture look clean and stay clean longer with Zerorez.
The corners of my tiled areas were never touched so I still have dirt build up in the grout at the corners of the room.
The edges of my carpet where it meets the tile were not evenly cleaned so I have dark areas still there.
No attention was given to spots except the pre-spray. The excuse given was the age of my carpet. Blew the electrical outlets in my Master bath and didn't draw my attention to it. More interested in the length of time in my home than doing a complete and thorough job.
No residue left
The people who did the service were excellent. They were extremely knowledgeable and professional.
Ability to restore and clean a room that has hard traffic use.
everything
Wouldn't use anyone else and I've tried in the past. You are the best.
Safe effective and good results every time
Your representative was phenomenal. I wish more people understood the impact of professionalism, choices we make in who we have business relationships with and how much you have to learn from someone who serves as the kind of person you want representing your company.
No odor and dries quickly
Good results, fast, friendly, upfront pricing...all of it.
Very thorough job
Great customer service. Carpets and tile always very clean.
We had a carpet stain emergency on a Saturday morning and our Zerorez professional was able to come to our rescue the same day.
The treatment and cleaning of our carpets was wonderful. The tech, Stuart was Very informative and professional.He did exactly what he said he would do with no excuses. Our carpet looks brand new . Thanks.
As always your technician was professional, prompt and knew how to clean a carpet. I have used your company for years and recommend to all my friends. One time my dog had cut her paw and left blood marks all over the carpet before I could bandage the cut. I called and explained the situation and you sent a technician out that day to take care of the cleaning.
Thank you zerorez.
Jane Fuller
Dave was very efficient and courteous. He did an excellent job removing dog pet odors and cleaned the carpet very well.
Friendly service and productive product
The mechanic is knowledgeable and confident in his product. I received great results.
Professional, trustworthy. You've kept our 15 plus year old carpet surviving for years. Because of your care we've saved money by not having to replace it for so long. You've gotten out unbelievable stains in the past and even replace padding when necessary. We trust your work and expertise.
You treat the customer excellent
I have a senativty to select scents and fragrances and the products used did not cause an alergic reaction. The technician was professional and knowledgeable.
Knowledgeable technician. Clean and courteous. Very professional job
Austin was outstanding--answering my questions, showing me the truck and explaining how it worked, then doing an excellent job with the sectional and the carpet. Took extra care with the high traffic areas, and was just all around pleasant!